Spent 3 nights here and it was great. Staff was super friendly, and room was very clean. The hotel is only a few minutes from Nashville so it was great. Would definitely stay here again.
Very friendly people and nice breakfast
Clean, efficient place to stay in quiet location 7 miles from downtown Nashville.
Older, hasnt been remodeled, towels were 5 years old.
Had a great stay nice room but the noise level was terrible. Just people walking normally upstairs kept me up and I'm a sound sleeper. Really loud
I checked in and the lady at the front was very nice. Check in was quick and easy. There was a musty smell in the hotel. I noticed trash on the floor on my way to the elevator. There was graffiti in the elevator. Same musty smell in the room. Couch was stained and trash on the floor. There was a stain from water damage on the ceiling. Pulled the sheets back and found blood stains on the sheets and on a pillow. There were black spots under the fitted sheet that appeared to be bugs, but I did not pull them back to check. I returned to the front desk. Stated I was no longer comfortable in this hotel and asked to be checked out and my money refunded. I was told she could switch my room and that was it. I had to email their accounting email and request a refund. They would decide if they would grant my request or not.
It was nice. The toiletries was scarce if you needed to take more than one shower not enough shampoo or body soap. Ok but for a higher end hotel it should have been better. Good staff. Very helpful during the tornado scare on 12/11/2021. Very competent by getting water for any that wanted.
All was good.
I liked how friendly and professional the staff was.
For the price, I felt like it was good value. It was in a good neighborhood such that I felt comfortable taking an early morning walk. You had to kind of negotiate your way down Church St. in order to stay away from traffic and find the sidewalks, but once you got to Jones Parkway, the sidewalks and early morning scenery were beautiful. The hotel itself is a little dated, the floor above me squeaky, but I liked the king bed and couch, the little desk to do early morning work, and the professional and courtesy way I was treated at the front desk. Breakfast was not designed for eaters like me (whole food, plant based) but the two pieces of plain whole wheat toast I had along with 3 oranges served my needs. The important thing was that I slept well which is not always easy for me to do when traveling.
great
The family spent an entire week at the hotel with no complaints. Great breakfast every morning. Also the restaurant and bar made it so that I really never had to leave the hotel except for my business meetings. Great experience.
The room was adequate since I just needed a clean place to sleep. The barn door for the bathroom was weird.
Only thing to complain about was the breakfast the available content was very sad
The motel was in an easily accessible location and close to all the areas we needed to visit. The continental breakfast was subpar, coffee, juices, dry cereal with milk, and some breakfast bars. Not the eggs , bacon, sausage, fresh muffins, etc-etc we've come to expect from a motel offering continental breakfast. Room was clean and well kept, but the mattress on the pull out sofa needed replacing as our son suffered through the night. Good experience , not great.
Sofa was a little dated and worn, but everything was clean and the remote control appeared to be new.
Brentwood Suites is located 1.5 mi (2.5 km) from Radnor Lake State Park and within a 10-minute drive of CoolSprings Galleria. This 57-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel is home to a bistro and a bar/lounge.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Kitchenettes, sofa beds, and sitting areas are also available.
Brentwood Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Spent 3 nights here and it was great. Staff was super friendly, and room was very clean. The hotel is only a few minutes from Nashville so it was great. Would definitely stay here again.
Very friendly people and nice breakfast
Dear Jeffrey, Thank you for staying with us and leaving a 5 out of 5 rating of your experience. We are so happy that you enjoyed your stay overall, and we really appreciate your compliments of our staff friendliness and our hot breakfast offerings! Please come back to stay with us soon. We enjoyed hosting you. Best regards. Brentwood Suites
Clean, efficient place to stay in quiet location 7 miles from downtown Nashville.
Dear Kerry, We appreciate you staying with us and leaving us your 4 out of 5 rating! We are grateful for your compliments on our property cleanliness, and that you enjoyed your experience overall .We look forward to hosting you again sometime soon. Best regards, Brentwood Suites
Older, hasnt been remodeled, towels were 5 years old.
Dear Thomas, We do appreciate you staying with us and apologize for the shortcomings you experienced. We do try and keep our towels in good condition, but none of them are even close to 5 years old as they either wear out way before then and are replaced or end up in a guest's suitcase to go home with them. We do hope to see you again the next time your travels bring you our way. Best Regards, Brentwood Suites
Had a great stay nice room but the noise level was terrible. Just people walking normally upstairs kept me up and I'm a sound sleeper. Really loud
Dear Larry, Thank you for staying with us and leaving a wonderful 4 out of 5 review! We're sorry to hear of the shortcoming you experience, but we are happy that you had a great stay overall. Please come back to stay with us again whenever you're in town again next. Best regards, Brentwood Suites
I checked in and the lady at the front was very nice. Check in was quick and easy. There was a musty smell in the hotel. I noticed trash on the floor on my way to the elevator. There was graffiti in the elevator. Same musty smell in the room. Couch was stained and trash on the floor. There was a stain from water damage on the ceiling. Pulled the sheets back and found blood stains on the sheets and on a pillow. There were black spots under the fitted sheet that appeared to be bugs, but I did not pull them back to check. I returned to the front desk. Stated I was no longer comfortable in this hotel and asked to be checked out and my money refunded. I was told she could switch my room and that was it. I had to email their accounting email and request a refund. They would decide if they would grant my request or not.
Dear Tracy, We are saddened to learn of your dissatisfaction with your stay, and we are very surprised to read your notes such as trash by an elevator and in your room. Your comments are certainly not indicative of our normal guest experience based on our many positive guest reviews and feedback about our property cleanliness. We attempted to contact you a number of times over the past few days in order to gain clarity as well as to remedy this situation but unfortunatley our calls were not answered or returned. We do hope to hear back from you soon, and that you will give us another chance. Best regards, Brentwood Suites
It was nice. The toiletries was scarce if you needed to take more than one shower not enough shampoo or body soap. Ok but for a higher end hotel it should have been better. Good staff. Very helpful during the tornado scare on 12/11/2021. Very competent by getting water for any that wanted.
Dear Norman, Thank you for your 4 out of 5 rating of your experience with us! We are so happy that you enjoyed your stay overall, especially since we faced a tornado scare together as mentioned in your feedback. We hope we'll have the pleasure of hosting you again sometime soon. Warm regards, Brentwood Suites
All was good.
Dear Chuck, Thank you for you taking the time to leave us your rating and feedback. We are so happy that you enjoyed your stay with us overall, and we look forward to hopefully hosting you again sometime soon! Best regards, Brentwood Suites
I liked how friendly and professional the staff was.
Dear Lakesha, Thank you for leaving your 4 out of 5 rating! We are so happy that you enjoyed your stay with us overall, and we love that you complimented the friendliness and professionalism of our staff. Please come back to stay with us whenever you're in town again. We enjoyed having you! Warm regards, Brentwood Suites
For the price, I felt like it was good value. It was in a good neighborhood such that I felt comfortable taking an early morning walk. You had to kind of negotiate your way down Church St. in order to stay away from traffic and find the sidewalks, but once you got to Jones Parkway, the sidewalks and early morning scenery were beautiful. The hotel itself is a little dated, the floor above me squeaky, but I liked the king bed and couch, the little desk to do early morning work, and the professional and courtesy way I was treated at the front desk. Breakfast was not designed for eaters like me (whole food, plant based) but the two pieces of plain whole wheat toast I had along with 3 oranges served my needs. The important thing was that I slept well which is not always easy for me to do when traveling.
Dear Douglas, Thank you for your amazing 5 out of 5 rating of your experience with us, and we truly appreciate you taking the time to leave us your feedback. We are so happy that you enjoyed your stay with us overall, and especially that you found our rooms comfortable and our staff courteous! Please come back to visit with us whenever you're in town again next! Warm regards, Brentwood Suites
Dear Lela, Thank you for your review. We are glad you enjoyed your stay and look forward to seeing you again! Best Regards, Brentwood Suites