While attempts have been made to update rooms, more needs done- remove carpet, shower still has grout wiped all over it
Thank you for letting my dogs stay with me.
Excellent stay for the price. The room was clean and breakfast was excellent. Coffee and nice tea options are provided throughout the day too.
The property was clean and the staff was friendly and helpful. On my second night we found that the air conditioner didn’t work in the room cause we didn’t need it the previous night. I was moved to another room that smelled like dog to me. They do allow pets at this hotel so I know it wasn’t in my head. This room also had a view of the pool, which meant I heard chitter chatter all night cause it seems like the pool closes extremely late since it’s outdoors. Also there was a guest on the phone in the hallway having a loud conversation for about an hours at about 1 or 2 am. Overall the hotel is ok, it a very good location with lots of stores and restaurants around. Just hope there are more quiet guest during your stay.
Best accessible shower/tub i’ve seen. Wi-Fi a little sluggish.
It was nice
It was clean and the beds were comfortable. The front desk and breakfast staff were very friendly.
We were extremely pleased the rooms were spotless, beds cozy, the temperature was so easily controlled unlike most hotels with window units that either freeze you out or suffocate you! The breakfast had many delicious and free choices EVERY morning. I would highly recommend this location and the price was most reasonable found in the area
The beds were nice and the room was clean. They provided bottled water, which I don't usually see.
We stayed overnight passing through town and this was a good choice for the value. Close to downtown Nashville which is all we could have wanted. Clean hotel room and hotel overall. On a pinch on a quick overnight it is a great choice.
JP at the front desk was friendly and helpful. The room was small (specifically the bathroom), but it served the purpose needed.
Respectable hotel for its level/size. Breakfast was fairly good, solid selection. Room and common areas were a bit dated, but passable. No problems with water temperature or the bed/pillows. Decent workout area for this quality of hotel (1 treadmill, 1 elliptical, multi-purpose weight machine). For the price ($100), it was about as good as one could hope for.
Don’t like the staff ....................... rude on the phone, not friendly at all......................
Wonderful stay at the Sleep Inn. We wish the room had been a little larger and we would have preferred queen beds, but overall we had a very enjoyable stay!
Overall I had a pretty nice stay. The room was nice but there was a smell as well as a smell in the hallway. The bed was a little hard. I would recommend this hotel if it was just for a short stay like a weekend.
Convenient - close to interstate. Quiet, clean room. Friendly staff. Good breakfast.
We booked the motel because of a morning trip to the Doctor and we wanted to avoid morning traffic on the expressway. The motel was within a mile of the office and we didn't even have to go out on the expressway to get there. The Girls at the desk were efficient and pleasant to talk to. They were funny and we enjoyed talking with them. The room was very clean and the linens were fresh and clean also. We were on the second floor in a non-smoking room. It was very quiet. The breakfast was AWESOME! My husband ate like a pig. Checkout was also efficient, quick and the young man was polite and pleasant. Will definitely use this facility again. Give it 5 stars.
The staff very very pleasant and cooperative, the beds were nice, the location was on the same road as my destination so it was very convenient. It was not the cleanest floor both in the bathroom and in the room itself , but otherwise I enjoyed my stay.
Located 0.9 mi (1.4 km) from CoolSprings Galleria, Sleep Inn Nashville - Brentwood - Cool Springs is within a 10-minute drive of other popular attractions like Brentwood Library. This 92-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Free self-serve breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. MP3 docks, refrigerators, and microwaves are also standard.
Guests of Sleep Inn Nashville - Brentwood - Cool Springs enjoy a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
While attempts have been made to update rooms, more needs done- remove carpet, shower still has grout wiped all over it
Thank you for letting my dogs stay with me.
Thank you for your feedback. We're glad that you chose us for your lodging needs. We hope to see you and your fur babies in the future. Thanks.
Excellent stay for the price. The room was clean and breakfast was excellent. Coffee and nice tea options are provided throughout the day too.
Thank you so much for your feedback. We are thrilled that you enjoyed your stay. If you're ever in the Brentwood TN area again don't hesitate to book us for your lodging needs.
The property was clean and the staff was friendly and helpful. On my second night we found that the air conditioner didn’t work in the room cause we didn’t need it the previous night. I was moved to another room that smelled like dog to me. They do allow pets at this hotel so I know it wasn’t in my head. This room also had a view of the pool, which meant I heard chitter chatter all night cause it seems like the pool closes extremely late since it’s outdoors. Also there was a guest on the phone in the hallway having a loud conversation for about an hours at about 1 or 2 am. Overall the hotel is ok, it a very good location with lots of stores and restaurants around. Just hope there are more quiet guest during your stay.
Hi Latasha, we sincerely apologize for the inconveniece caused to you during your recent stay. Your valuable feedback has prompted us to take immediate corrective actions including, fixing the room A/C, making sure, in future, guests with pets are assigned only to certain designated rooms on 1st floor, and regularly monitoring tnoise levels in hotel, especially during late hours. Again, we appreciate your constructive review and also for your positive comments about the hotel. Thanks.
Best accessible shower/tub i’ve seen. Wi-Fi a little sluggish.
Thank you for taking the time to complete the survey as we get better each time from what our guests tell us! We are working on the W-Fi connections on the 4th floor with Comcast but thank you for letting us know.
It was nice
Jodi thank you so much for letting us know how we did on your recent stay. I always pass on every comment to the entire team and we hope to see you on your next trip to Brentwood/Nashville TN!!
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Larry Langley General Manager Sleep Inn - Brentwood
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Larry Langley General Manager Sleep Inn - Brentwood TN
It was clean and the beds were comfortable. The front desk and breakfast staff were very friendly.
Thank you so much for your kind review.
We were extremely pleased the rooms were spotless, beds cozy, the temperature was so easily controlled unlike most hotels with window units that either freeze you out or suffocate you! The breakfast had many delicious and free choices EVERY morning. I would highly recommend this location and the price was most reasonable found in the area
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Larry Langley General Manager Sleep Inn - Nashville/Brentwood/CoolSprings
Thank you for your feedback. We use all feedback as a starter for improvement. We are hopeful that you will give us another opportunity in the near future to make things right. Thanks.