Excellent location and customer service
Property was as advertised. I recommend.
Construction til 7 at night banging on our walls. Very little paring due to all the trailers and Sheetrock and construction vehicles every where. Room not serviced til 5 in the afternoon. Not very convenient to downtown. We were completely fooled by the pictures on the website
Nice property. Curtains where ripped upon arrival.
Convenient to my family gathering south of Nashville.
It wasnt bad but not great. Breakfast was ok. Staff was friendly. Room wasnt super clean.
Hotel was nice in a great location. Rooms were very clean and although near the interstate very quiet. Good breakfast. Older hotel but nice. Only complaint is the bathroom sink was very slow to drain.
Staff was very helpful and friendly. The room was clean and the bed comfortable.
All employees were pleasant and accommodating. The room was very clean and comfortable, and we got great night sleeps. The bathroom was clean, and the showers had perfect pressure and temperature. The building was under renovation, so we had to accept that; but it really didn't impact anything for us. We just looked beyond that. The dining hall (which was in a separate building) was also under renovation, so we were provided vouchers for breakfast at the restaurant next door. It worked out great, and we received excellent breakfasts every morning. We would definitely go back!
We were traveling with friends and didn't want any concerns of cleanliness or bad location etc. We were very happy with our stay for the night. Comfy beds & pillows. Great breakfast to start the rest of our travels for an early start. Staff was very on hands!
Safe area, convenient to restaurants and shopping
Saved a bunch of money by staying just outside of Nashville. Highly recommend this hotel.
This was the worst night of sleep my husband and i have had in a long time, and that's saying something since we have a 16 month old at home. We were on the 1st floor and the noise from plumbing, people walking around upstairs, in the hallways was ridiculous and unbearable. I was SO mad i paid $122 to stay the night. We couldn't wait to leave.
I am a guest in a wheelchair. When I arrived the room I booked was not wheelchair accessible. The staff upgraded me to a larger room at not additional cost. It was not a handicap accessible room, though, as all of their handicap rooms were occupied. Manager came to my room with some tools and removed the bathroom door, so I could access in my wheelchair. Above and beyond regular service. Made an uncomfortable situation pleasant and appreciated.
The hotel seemed a little old and lacked an elevator, but overall it was really nice for the price. The staff was nice and helpful and let us decorate for a birthday celebration
not very good. old, run down, dark....is or feels dirty
Good place to stay while getting #1 son settled into college dorm
This was my 2nd trip to Nashville. I was very pleased with the room and location. The staff was very nice. It was quiet and I would stay here again.
Located 1.4 mi (2.2 km) from Radnor Lake State Park, Best Western Brentwood is within a 10-minute drive of Nashville Zoo. This 46-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Best Western Brentwood features a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, a computer station, and express check-in.
Excellent location and customer service
Property was as advertised. I recommend.
Construction til 7 at night banging on our walls. Very little paring due to all the trailers and Sheetrock and construction vehicles every where. Room not serviced til 5 in the afternoon. Not very convenient to downtown. We were completely fooled by the pictures on the website
Nice property. Curtains where ripped upon arrival.
Convenient to my family gathering south of Nashville.
It wasnt bad but not great. Breakfast was ok. Staff was friendly. Room wasnt super clean.
Hotel was nice in a great location. Rooms were very clean and although near the interstate very quiet. Good breakfast. Older hotel but nice. Only complaint is the bathroom sink was very slow to drain.
Staff was very helpful and friendly. The room was clean and the bed comfortable.
Dear Anonymous, We apologize that your stay was less than enjoyable. We are doing some modifications for some of the reasons that you stated, to make our hotel more up-to-date and trendier. As with any renovation there will be some noise associated with it however we try to isolate it to certain times of the day and keep it as short as possible to try not to inconvenience our guests too long. We hope you visit us again once the updates have been completed to see that it was worth it! Best Regards,