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Best Western Brentwood

2.5 out of 5.0

Recent guest reviews

Staff was very helpful and friendly. The room was clean and the bed comfortable.

All employees were pleasant and accommodating. The room was very clean and comfortable, and we got great night sleeps. The bathroom was clean, and the showers had perfect pressure and temperature. The building was under renovation, so we had to accept that; but it really didn't impact anything for us. We just looked beyond that. The dining hall (which was in a separate building) was also under renovation, so we were provided vouchers for breakfast at the restaurant next door. It worked out great, and we received excellent breakfasts every morning. We would definitely go back!

We were traveling with friends and didn't want any concerns of cleanliness or bad location etc. We were very happy with our stay for the night. Comfy beds & pillows. Great breakfast to start the rest of our travels for an early start. Staff was very on hands!

Safe area, convenient to restaurants and shopping

Saved a bunch of money by staying just outside of Nashville. Highly recommend this hotel.

This was the worst night of sleep my husband and i have had in a long time, and that's saying something since we have a 16 month old at home. We were on the 1st floor and the noise from plumbing, people walking around upstairs, in the hallways was ridiculous and unbearable. I was SO mad i paid $122 to stay the night. We couldn't wait to leave.

I am a guest in a wheelchair. When I arrived the room I booked was not wheelchair accessible. The staff upgraded me to a larger room at not additional cost. It was not a handicap accessible room, though, as all of their handicap rooms were occupied. Manager came to my room with some tools and removed the bathroom door, so I could access in my wheelchair. Above and beyond regular service. Made an uncomfortable situation pleasant and appreciated.

The hotel seemed a little old and lacked an elevator, but overall it was really nice for the price. The staff was nice and helpful and let us decorate for a birthday celebration

not very good. old, run down, dark....is or feels dirty

Good place to stay while getting #1 son settled into college dorm

This was my 2nd trip to Nashville. I was very pleased with the room and location. The staff was very nice. It was quiet and I would stay here again.

The best feature of this hotel was its cleanliness. We fought the room lighting was poor. One lamp in the room was not enough. We missed having a centralized charging station for our electronic devices. This meant moving beds to find enough outlets. No laundry facilities was a bummer since we had our kids' dirty camp laundry. Wouldn't stay there again.

The hotel was fine, just there wasn't any parking at night.

We were doing things in downtown Nashville and this was far enough away to get a decent price but close enough to our activities. Room was very spacious with two king beds in it. Perfect room.

The employees were all very friendly. They gave us some great recommendations of things to do. The layout of the hotel room was nice, we had a King size bed with sofa. The walls are very thin. We were on the first floor and listened to the ceiling creak most of the night from the guests in the room above ours. It woke up my entire family anytime the other guest work up. And it was not just footsteps, it was creaking of their floor and our ceiling. It was awful. We were even able to hear when that person used the restroom. I would stay here again, but only with a guarantee of a 2nd floor room. The breakfast was good. More than food options than we expected there to be.

They are the friendly people, convenient location, comfortable and warm feelings, ..., and everything I have experienced in Best Westurn Brentwood.

Location makes it quick and easy to go into Nashville. There is no elevator, but everything else makes it a good value. Because it is a smaller Best Western, it has a more "homey" feel than a large hotel. We have met some very nice people among the other guests. We have stayed at this Best Western for every trip to Brentwood or Nashville. We will continue to do so.

Stayed 1 night on way back home from Florida vacation. Large room and comfortable beds. Very kind staff.

When I book a Best Western I understand what I'm getting. However, none of the in-room information or the front desk could clearly explain how to operate the thermostat to turn down the air conditioning. As a result, we slept poorly and the room temperature was 81 degrees at 7:00 AM. It could've been operator error on my part, but I consider myself highly educated enough to operate a thermostat...but not this one. Other than that, this hotel was fine. Nothing special, but nothing glaringly negative other than the room temperature.

My husband and I stayed in this hotel during a recent house hunting mission. It wasn't anything special, but the staff at the front desk were just wonderful. We had a late check-in (after midnight), and even in the middle of the night the front desk person was perky, friendly, and willing to help suggest neighborhoods to check out and local hot spots to hit. The room itself was a bit run down with obvious patch jobs on the walls, mismatched paint, and broken or missing trim and crown moulding. The walls are pretty thin, so we could hear the TV and the treadmill loud and clear from the fitness room at 5am each morning. We got a great rate, though, so I guess you get what you pay for. The staff really make this place worth staying at.

5581 Franklin Pike Circle Brentwood TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 0.8 mi (1.3 km) from Towne Centre Theatre, Best Western Brentwood is within a 10-minute drive of Governor's Residence. This 46-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Radnor Lake State Park and Tennessee Agricultural Museum are also close to this Brentwood hotel.


Dining

Start your day off right with a free full breakfast.


Rooms

All 46 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and ironing boards.


Property features

Guests of Best Western Brentwood enjoy a fitness center, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room, Multiple Beds, Non Smoking, Microwave

King 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Brentwood

Everyone (4) Couples (17) Business (9) Family (20) Friends (3) Other (4)
4

great location in brentwood

Everyone

Staff was very helpful and friendly. The room was clean and the bed comfortable.

By , from Greenville, SC on Apr 12, 2018

5

convenient to everything for our interests

Everyone

All employees were pleasant and accommodating. The room was very clean and comfortable, and we got great night sleeps. The bathroom was clean, and the showers had perfect pressure and temperature. The building was under renovation, so we had to accept that; but it really didn't impact anything for us. We just looked beyond that. The dining hall (which was in a separate building) was also under renovation, so we were provided vouchers for breakfast at the restaurant next door. It worked out great, and we received excellent breakfasts every morning. We would definitely go back!

By , from Pennsylvania on Jan 17, 2018

Review comment responded on Jan 17, 2018

Thank you for staying with us and taking the time to review we hope you will return.

4

midway point to florida

Families

We were traveling with friends and didn't want any concerns of cleanliness or bad location etc. We were very happy with our stay for the night. Comfy beds & pillows. Great breakfast to start the rest of our travels for an early start. Staff was very on hands!

By , from wauwatosa wi on May 8, 2017

Review comment responded on May 10, 2017

Thank you for taking the time to write your review of our property, your comments are very much valued.

5

nice hotel great location

Everyone

Safe area, convenient to restaurants and shopping

By , from tennessee on Mar 12, 2016

5

nice quiet room. ok breakfast.

Everyone

Saved a bunch of money by staying just outside of Nashville. Highly recommend this hotel.

By , from upstate NY on Feb 14, 2016

1

no sleep on 1st floor!

Couples

This was the worst night of sleep my husband and i have had in a long time, and that's saying something since we have a 16 month old at home. We were on the 1st floor and the noise from plumbing, people walking around upstairs, in the hallways was ridiculous and unbearable. I was SO mad i paid $122 to stay the night. We couldn't wait to leave.

By on Nov 19, 2015

4

great staff and service

Couples

I am a guest in a wheelchair. When I arrived the room I booked was not wheelchair accessible. The staff upgraded me to a larger room at not additional cost. It was not a handicap accessible room, though, as all of their handicap rooms were occupied. Manager came to my room with some tools and removed the bathroom door, so I could access in my wheelchair. Above and beyond regular service. Made an uncomfortable situation pleasant and appreciated.

By on Nov 1, 2015

4

nashville trip

GetawayWithFriends

The hotel seemed a little old and lacked an elevator, but overall it was really nice for the price. The staff was nice and helpful and let us decorate for a birthday celebration

By on Feb 14, 2015

1

ceo

BusinessTravelers

not very good. old, run down, dark....is or feels dirty

By on Feb 9, 2015

4

bison parent

Families

Good place to stay while getting #1 son settled into college dorm

By on Jan 8, 2015