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Trademark Hotel

4.0 star property
VIP Access

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Point of interest
Coffee/tea maker, eco-friendly cleaning products
Lobby lounge
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
  • Place, Village Market
    ‪1 min walk‬
  • Place, Embassy of the United States of America
    ‪10 min walk‬
  • Place, United Nations Office at Nairobi
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King Room

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Suite Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King City View Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin, City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

Located in Gigiri, Trademark Hotel is adjacent to Village Market and within a 15-minute walk of popular sights like United Nations Office at Nairobi. This 4-star hotel has 216 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Nairobi and also close to Karura Forest.

What's nearby

  • Village Market - 1 min walk - 0.1 miles
  • Embassy of the United States of America - 10 min walk - 0.6 miles
  • Banana Hill Art Gallery - 12 min walk - 0.7 miles
  • United Nations Office at Nairobi - 13 min walk - 0.7 miles
  • Karura Forest - 2 min drive - 1.4 miles

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Cj's Village Market - ‬3 min walk

About this property

Trademark Hotel

Guests of Trademark Hotel enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 60 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 43-inch flat-screen TVs. Coffee makers, free newspapers, and fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaya has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Is free cancellation available at Trademark Hotel?

Trademark Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Trademark Hotel?

This hotel is situated in Gigiri, just steps from Village Market. You'll also find Karura Forest and Two Rivers Mall within a short drive.

Is there parking available at Trademark Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa at Trademark Hotel?

Kaya is the hotel's spa and services include Swedish massages, prenatal massages, body wraps, and couples treatments.

Does Trademark Hotel feature a casino on the premises?

No, Trademark Hotel doesn't have a casino.

Is there an indoor pool at Trademark Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Trademark Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Does Trademark Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Trademark Hotel have a restaurant with a breakfast menu?

Yes, Trademark Hotel serves buffet breakfast for a surcharge each morning at Harvest.

Does Trademark Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Trademark Hotel.

Are there connecting rooms at Trademark Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Trademark Hotel?

The closest major airport to Trademark Hotel is Nairobi (WIL-Wilson), which is 8.5 mi away (35 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 15.9 mi away (49-minute drive).

Are there rooms with balconies at Trademark Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Trademark Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 328 reviews
Rating 8 - Good. 80 out of 328 reviews
Rating 6 - Okay. 19 out of 328 reviews
Rating 4 - Poor. 12 out of 328 reviews
Rating 2 - Terrible. 8 out of 328 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The staff was excellent
Stayed 2 nights in Nov 2025

4/10 Poor

A.

Business traveler
Disliked: Amenities
They switched me to a different hotel (supposedly an upgrade) without informing me. The "upgrade" room was in a sub-basement with no view, and I had to carry my bags up from the sub-basement up the stairs. The restaurants and bar were overpriced and had poor service.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel when att3ndings meetings on the UN compound
Stayed 5 nights in Oct 2025

10/10 Excellent

Ebony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located inside the village market.
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic
Stayed 1 night in Oct 2025

8/10 Good

Manisha

Liked: Cleanliness
Na
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfor
Stayed 4 nights in Oct 2025

6/10 Okay

Nimco

Stayed 4 nights in Oct 2025

10/10 Excellent

Kyoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Rashunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Stayed 1 night in Aug 2025

10/10 Excellent

Hachem

Stayed 9 nights in Aug 2025

8/10 Good

AYAKO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Goliath, Lusaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, staff very friendly, great location and safe.
Stayed 6 nights in Jul 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort

Finally found some quiet

There was lots of construction noise and conference noise so I requested to be moved to a quieter area. Was pleased when they upgraded me to a suite on the 8th floor that was much more quiet. I was able to relax, work, and get myself ready for a work trip. Breakfast at Harvest is always great, love Pasta Republic and Hero for dinner. Will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Fawz

Stayed 1 night in Jul 2025

10/10 Excellent

Sandrine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Location great and food great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fawz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

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