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Recent guest reviews

I like close location to Yokohama station and various store. I bought audio device at nearby big store. After returned to hotel I had a quick question and could make a quick return to the store for getting quick advice. I was so happy to be staying the hotel.

Beautiful hotel, with easy access to just about everything, especially the train station. Loved it, and would definitely return when I return to Japan.

Hotel was perfect, but no iron and ironing board in the room?

Everything about this place was great! Location, staff, cleanliness, staff spoke English which was VERY helpful. Located next to Yokohama Train Station - so convenient! Extremely safe area, hotel had several restaurants to choose from, and had many restaurants within walking distance. Connected to JoinUs, like an underground city in itself. Restaurants, shops, anything you need all below street level. No question where I would stay when I return the next time!

1-3-23 Kitasaiwai Yokohama Kanagawa-ken

Hotel highlights

  • Close to Anpanman Museum and Tokyo Bay
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Nishi, Yokohama Bay Sheraton Hotel & Towers is within 2 miles (3 km) of popular attractions such as Yokohama Museum of Art and Landmark Tower. This 348-room, 4-star hotel has 7 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to a shopping center in central Yokohama and also close to Yokohama Cosmo World and Pacifico Yokohama.


Dining

There are multiple options for onsite dining with 7 restaurants, including Teppanyaki Sagami, which specializes in seafood and serves lunch and dinner, and Ko-No-Hana with pleasing garden views. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10 AM.


Rooms

All 348 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Yokohama Bay Sheraton Hotel & Towers features karaoke, an indoor pool, and a fitness center. Self parking is available for JPY 1900 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a spa tub, free WiFi in public areas, and a business center.

Room options

Room, 1 Twin Bed, Non Smoking, City View

1 Twin Bed | Sleeps 2

Club Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Room, 1 Double Bed, Non Smoking, City View

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Guest reviews for Yokohama Bay Sheraton Hotel & Towers

Everyone (6)
5
Everyone

By on Mar 4, 2020

Review comment responded on Mar 6, 2020

Thank you very much for your positive feedback. We look forward you to come back to Yokohama Bay Sheraton Hotel & Towers in the near future.

5
Everyone

I like close location to Yokohama station and various store. I bought audio device at nearby big store. After returned to hotel I had a quick question and could make a quick return to the store for getting quick advice. I was so happy to be staying the hotel.

By , from Ogden, Utah on Apr 12, 2019

Review comment responded on Apr 30, 2019

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! Look forward to welcoming you again

5
Everyone

By on Mar 30, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! Look forward to welcoming you again

5
Everyone

Beautiful hotel, with easy access to just about everything, especially the train station. Loved it, and would definitely return when I return to Japan.

By , from Yokohama, JP on Jan 13, 2019

Review comment responded on Jan 14, 2019

Dear Ms. Tamara, First of all, thank you for staying with us from Jan 8th til 13th. And thank you very much for your favorable feedback. We're proud of having such good comments. Whenever you have opportunities in your future, please come back and stay with us. We're looking forward to welcoming and serving you in the near future.

5

convenient

Everyone

Hotel was perfect, but no iron and ironing board in the room?

By on May 29, 2018

5

outstanding!

Everyone

Everything about this place was great! Location, staff, cleanliness, staff spoke English which was VERY helpful. Located next to Yokohama Train Station - so convenient! Extremely safe area, hotel had several restaurants to choose from, and had many restaurants within walking distance. Connected to JoinUs, like an underground city in itself. Restaurants, shops, anything you need all below street level. No question where I would stay when I return the next time!

By , from Los Angeles, CA on Oct 10, 2017

Yokohama Bay Sheraton Hotel & Towers

1-3-23 Kitasaiwai, Yokohama, Kanagawa-ken 220-0004
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