We stayed at the beautiful property for a week. When we arrive the key was not ready so it delayed check-in for 10 minutes. However, the team was very apologetic and stated they didn't receive our email with our details.
When we opened the door the clean smell and beautiful decor met us! We were quite pleased with the overall layout and stay.
However, we met some minuses along the way.
1. The master bed was great but the other 4 beds in the suite were old and bowed in the middle. Back pain the adults experienced were soothed with ointment and pain meds. It also seems there are no frames underneath the mattresses. THE MATTRESSES NEED TO.BE REPLACED!
2. The unit was mostly clean but I have pictures of spaces that were missed. Dirt under the dressers, months worth of dust on kitchen cabinets, and other missed spots
3. The balcony is not fully oceanview. You can see the ocean but there are lower buildings in between. We would have preferred a balcony with a direct, clear line to the beach
Overall, it was nice. The Royal Palm is a fantastic compound and the services were excellent. If need be, we would stay again if #1 minus is fixed. Otherwise we would look forward another Royal Palm unit. Hope this helps💕