Crown Reef Resort
3.0 out of 5.0
2.8
out of 5
Average Guest Review
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Recent guest reviews
Ok hotel. Good pools and access to beach. Staff are very friendly. Building is dated and needs updating, repairs and maintenance. Notice chipped painting on balcony, old flooring, cracked and rust in ceiling. Water was Luke warm at best for showers. Parking is cramped and extra charge. Room felt like a 90 dollar room, not the 200 we paid.
it was nice for our off season stay, I would be a bit nervous to stay during peak times due to its size.
When we first arrived we was tired but excited. Once we got moving we started noticing damage to the first room we was in. We was then moved to another room. (They seen a check in review that I wasn’t finished with or even ready to send, but called to try an make things better)The room was alright, we found a few hygiene products that have been laying there for who knows how long. There was what looked like Cheeto dust from a bag of chips on the floor. The elevators constantly made me nervous as they sounded like they would break down at any point. Don’t get me wrong we had fun but wish it wasn’t a walk to pools or complicated to get to the beach having to walk thru the water slide area or the pools. I didn’t realize there was 3 towers until we arrived, or that we had to check in across the street. The map you are given is confusing until about your 3-4th day there. The beds are extremely uncomfortable in the first room second room was a little better. I also wasn’t happy that we payed close to 900 for the week but still had to pay for parking passes for each night. Although we made the best of our trip and kids had a good time I doubt we will return to this hotel “resort”. I know we accidentally forgot a few things but they can be replaced! We also had no choice but to leave some trash in the room as the trash cans we small an we didn’t know where we could take it(I feel bad about this).
Middle of the of the road on price so you can get lots of school trip kids and some sketch neighbors. Crown Reef moved us because we had some less than appealing neighbors. Not sure if the have rooms that are not adjoining, both of the ones we stayed in were. Management was very helpful and took good care of us. We are just used to nicer accommodations. Ok value.
Great stay. Enjoyed the location and view. Why do I need to add more
Great view and awesome rooms Will have to come back again
Friendly staff, nice room with great view. We asked for a different room on a higher floor and we were quickly accomadated.
If you don't mind roaches invading your space this is the place for you.
Rooms were tiny. They also need to be updated and repaired.
Nice hotel and clean . Very professional staff and big hotel, my children love it
Great place to stay with kids,the pools and water slides are fun for the young ones. Rooms are ok and beds are not that upto date. Overal is a good place to stay but just needs to update the room appliances and get enough parking for everyone in the parking lot.
Overall an awful experience. I couldn't wait to leave the property every day and dreaded returning to it. Rude staff, horribly slow front desk w/computers that kept freezing, no eye contact and their answer for everything was "I'll let a manager know". To list: -CONSTRUCTION, loud sawing during our whole stay, concrete dust flying around ALL pool areas. -Our room reeked like weed and we were never offered a room change. -Hair & pubes on the mattress pad and the housekeepers that came to change it were very rude. Ended up in the elevator with one of the two and she was swearing & grumbling under her breath. -Lazy river that the reservation person raved about for 20min. was under construction along with one of the pools. -Linoleum floor trim peeling from wall in bathroom. -Slide lifeguards were talking to each other and on their phones, not telling people how they should lay or when to go. -I hit my head VERY hard on the slide and wanted to fill out an incident report. Took three days to get someone to do one and was then told, by Brett, that I was making it up b/c "I was disoriented" from the slide and that if I was "really hurt bad" I would've told them right away.
I think my review doesn't say it all. I'd refer a friend after sharing some insight. Overall it will get a 3, but that's based only a few criteria. The water slides and play area are a great feature, but when it's freezing outside and the entrances to the slides and pool are all outside this makes it very frustrating. Walking in all outside breezeways to get from the rooms to the water features is not ideal. Luckily the water was super warm, but that only lasts while you're in it. The pull-out couch was springy and not comfortable. The kitchenette was updated and very useful in such a small space. The newly updated flooring was nice.
We were very disappointed that the lazy river was closed due to repairs. Overall we enjoyed our stay.
We visited during nonpeak season. Sevral of the amenities were closed and not up to par but that was to be expected. Rooms were nice. Floors could have been a little cleaner/mopped. The room was a decent price considering all it had.
Had fun my kids loved the water park. I will rent it again . The food was good too. The staff was very friendly and check in was fast. Great place to take your kids they will love it ...
short stay but pleasent stay great access to beach and loved the lazy river,and hot tubs
I would not recommend this place to anyone. The only thing good was it was directly on the beach. staff was ok. we had a room in tower 2, directly over the bar and pool area. When we got there super loud music, had to close the balcony door until after 10 pm. second day and third there was live music, but not good music, also loud, kept door closed to be able to get some sleep. can't hear the ocean when you have to keep door to ocean front closed. needed to keep your shoes on in the room, otherwise your feet got all black from the dirt. I also got bitten by bedbugs, first I thought it was mosquitoes, but bedbugs. Have to buy new clothes, never ever going to stay there again.
Had a great time with the kids the pools and water slides and best of all the ocean.
Although there was a great ocean view we were unable to enjoy it due to an inundation of pigeons. At least10 pigeons flew on our balcony daily and deposited poop on everything out there. You couldn't scare them off. Staff came every morning to clean it to no avail. Just looked nasty. Check in took almost an hour. Parking was great.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool and 2 outdoor pools
- Fitness center
Within a short walk of Art Museum of Myrtle Beach, Crown Reef Resort is within a mile (2 km) of Warbird Park. This 514-room, 3-star hotel has 2 outdoor pools along with a free water park and 2 restaurants. It's on the beach and also close to Midway Park and Myrtle Beach State Park.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
Rooms
All 514 air-conditioned rooms feature balconies, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Free local calls, hair dryers, and safes are other standard amenities.
Property features
Guests of Crown Reef Resort have access to 2 outdoor pools, a free water park, and an indoor pool. Self parking is available for USD 10.00 per day. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include a lazy river, a children's pool, and a fitness center.
Guest reviews for Crown Reef Resort
Everyone
Ok hotel. Good pools and access to beach. Staff are very friendly. Building is dated and needs updating, repairs and maintenance. Notice chipped painting on balcony, old flooring, cracked and rust in ceiling. Water was Luke warm at best for showers. Parking is cramped and extra charge. Room felt like a 90 dollar room, not the 200 we paid.
Everyone
it was nice for our off season stay, I would be a bit nervous to stay during peak times due to its size.
Everyone
When we first arrived we was tired but excited. Once we got moving we started noticing damage to the first room we was in. We was then moved to another room. (They seen a check in review that I wasn’t finished with or even ready to send, but called to try an make things better)The room was alright, we found a few hygiene products that have been laying there for who knows how long. There was what looked like Cheeto dust from a bag of chips on the floor. The elevators constantly made me nervous as they sounded like they would break down at any point. Don’t get me wrong we had fun but wish it wasn’t a walk to pools or complicated to get to the beach having to walk thru the water slide area or the pools. I didn’t realize there was 3 towers until we arrived, or that we had to check in across the street. The map you are given is confusing until about your 3-4th day there. The beds are extremely uncomfortable in the first room second room was a little better. I also wasn’t happy that we payed close to 900 for the week but still had to pay for parking passes for each night. Although we made the best of our trip and kids had a good time I doubt we will return to this hotel “resort”. I know we accidentally forgot a few things but they can be replaced! We also had no choice but to leave some trash in the room as the trash cans we small an we didn’t know where we could take it(I feel bad about this).
on the beachindoor waterpark was the selling point
Everyone
Middle of the of the road on price so you can get lots of school trip kids and some sketch neighbors. Crown Reef moved us because we had some less than appealing neighbors. Not sure if the have rooms that are not adjoining, both of the ones we stayed in were. Management was very helpful and took good care of us. We are just used to nicer accommodations. Ok value.
local
Everyone
Great stay. Enjoyed the location and view. Why do I need to add more
holiday travel
Everyone
Great view and awesome rooms Will have to come back again
Everyone
Friendly staff, nice room with great view. We asked for a different room on a higher floor and we were quickly accomadated.
joe's apartment
Everyone
If you don't mind roaches invading your space this is the place for you.
Everyone
Rooms were tiny. They also need to be updated and repaired.
Everyone
Nice hotel and clean . Very professional staff and big hotel, my children love it