Upon a late arrival to our three bedroom three bath condo, we noticed that it only had two bathrooms. We didn't have the contact information for anyone onsite, and it took about 15 minutes to get a hold of the property manager, who eventually moved us to a three bedroom three bath. (Ray was lovely to communicate with despite the frustrations of some of the other things) The property is on the beach, which is beautiful, but two doors down from a property that has music blasting from 9:00 in the morning til 11:00 at night. Even with the windows and doors closed it sounded as if the music was inside our unit, not two doors away. This was beyond frustrating and made getting any work done inside the unit impossible. During our stay a mirror in one of the bathrooms fell and shattered on the floor. It took about four hours to get a response from the manager ,who then asked if we could just push it into the closet vs coming to clean it up and make sure all of the glass was picked up. There were limited cleaning supplies to we were afraid to walk barefoot for fear of getting cut by the glass. The furniture was dirty and stained and the floors were pretty dirty as well.
Family Kingdom Amusement Park is within a 5-minute walk of Bali Bay Resort while other popular sites like Myrtle Beach Boardwalk are within a 15-minute stroll. This 3.5-star condo resort has 21 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Each condo is individually decorated and features a kitchen and a furnished balcony, and there's space to spread out with a separate bedroom and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a spring water bath, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Limited housekeeping is available.
Guests of Bali Bay Resort enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. A stay here includes free parking. Staff members can answer questions about accommodations, and also provide tour or ticket assistance.
Upon a late arrival to our three bedroom three bath condo, we noticed that it only had two bathrooms. We didn't have the contact information for anyone onsite, and it took about 15 minutes to get a hold of the property manager, who eventually moved us to a three bedroom three bath. (Ray was lovely to communicate with despite the frustrations of some of the other things) The property is on the beach, which is beautiful, but two doors down from a property that has music blasting from 9:00 in the morning til 11:00 at night. Even with the windows and doors closed it sounded as if the music was inside our unit, not two doors away. This was beyond frustrating and made getting any work done inside the unit impossible. During our stay a mirror in one of the bathrooms fell and shattered on the floor. It took about four hours to get a response from the manager ,who then asked if we could just push it into the closet vs coming to clean it up and make sure all of the glass was picked up. There were limited cleaning supplies to we were afraid to walk barefoot for fear of getting cut by the glass. The furniture was dirty and stained and the floors were pretty dirty as well.
Hi Jennifer, we're very sorry to read this! Because of you mentioning there being one less bathroom than you thought, we even upgraded you to a 3-bedroom oceanfront view. You had signed up for a 3-bedroom cityview oceanview and our listing for that is accurate. Then as well we regret about the incident about the mirror but wanted to fix it immediately, however you wanted us to come back later and when we arrived it was intact. We had hoped you would enjoy the upgrade and will do everything we can to help our guests now and in the future. Have a great week.