Everything was fine during my stay. Until my kids decided to go to the pool, and the manager, Phyllips, came out very angry and rude, telling us to leave. I would have truly understood if she had been nice, asking my kids to leave and then mockingly going inside the hotel so other guests wouldn't see her like that. How strange! You expect good treatment, and she doesn't treat guests well. If it weren't for her, everything would have been perfect.