Stayed here overnight as it was cheaper to stay in France then it was to stay in Switzerland. There is absolutely nothing around the area. Would recommend if you just need a place to stay overnight. It is very easy to get there via public transportation although there is still some walking ...
We got in before noon and our room was ready with in ten minutes. The two girls at the front desk were very nice and helpful. The room was great, we got the three bedroom suite. Everything was perfect. The only thing that surprised me was there was only one toilet and two showers. If you had six ...
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Hotel more than met my expectations. Nice friendly staff
A mixed bag, but a great price for the area. First, the good stuff: Old town Basel is amazing, and this hotel is just two and a half blocks from the center...or less, if you don't mind walking one block of very steep stairs. There is public transportation a block away that connects with the main SBB train station. And the room was huge, and clean, with big windows and great wifi. Now the drawbacks: we had to drag our bags through the dining room, up a flight of stairs, and back outside in the cold, before reaching an elevator to our room. The bed had one of those ikea style futon mattresses, which I find not very comfortable. And BIG SURPRISE...the church bells go off full blast right next door at 7am!!! you would think the staff would have warned us so we could have worn ear plugs, but they didn't say a word. The staff was pleasant but generally clueless, so don't rely on much help there. And worst of all, as we were leaving, the front desk girl told us breakfast was included with our stay...so we set down our bags and sat down to have a quick bite before catching the tram. Then, in the middle of eating, the dining room guy tells us the meal is NOT included, and that we have to pay 15 Swiss francs EACH. So almost $30 for my wife and I to eat some yogurt and a croissant in their austere self-serve dining buffet. Almost a third the price of the room! We were furious, and this almost ruined our stay. The hotel price and location is great, and we'd stay there again, but PLEASE LEARN FROM OUR MISTAKES, as we did.
Basel is a great city, and the hotel is in the center of everything. We were able to walk everywhere and take public transportation when necessary at no charge provided by the hotel.
This hotel provides very good value at a reasonable price, especially for Switzerland.