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Recent guest reviews

Gregory at the front desk is awesome! Very friendly staff overall. Anthony so patient with all my questions. Their computers can be a little slow, do allow 20min to check out. Otherwise, everything was better than expected for our group of 4.

2nd visit to this hotel. First visit was ok, however this visit wasn't good. Hotel advertises beds as being king however they are queen. Hotel's website states free parking but when you get to the hotel they advise you it is only those who book directly with them who get free parking (their website doesn't clearly state this - previous visit was free). Heating was on permanently which meant a 30C+ room temperature, impossible to sleep. Walls are paper thin, could hear everything neighbours said and the walls would move anytime a neighbour closed their door. When these problems were pointed out to staff, they became aggressive and dismissed all of this. Sadly won't be back.

Very friendly and helpful staff at Registration. Easy free bus to Basel Airport as well as free public transportation ticket to town center. Nice breakfast available for purchase.

The location was very good for public transportation.

This is a very good hotel for travelers wishing to have airport transfers. There is even a chance that you can arrange a transfer to the River Cruise port. The transfers are not guaranteed but are possible if you arrange in advance and the driver is available. Good staff and very good location.

Excellent and friendly staff. Thomas at the reception desk is always very kind. Very convenient by cost-benefit

Airport Hotel Basel is perfectly situated for those who are flying out of EuroAirport International Airport. Bus #50 stops right in front of the hotel, and the hotel staff bends over backward to provide timely shuttle service to deliver guests right to the terminal. The decor is contemporary and the showers are the best I've seen in any hotel in the world. Best described as "torrential," the shower alone made me consider staying an additional night!

My husband and I were driving from France to Switzerland for the weekend and needed a place to stay on the way to break up the drive. We had three criteria when looking for a hotel. Cleanliness was first, location of the hotel on our route, and free parking was the last. The Airport Hotel in Basel successfully met all of our needs. The room was large, clean and modern, large tv, free WIFI (although it wasn't working while we were there). They also provided free transportation tickets into Basel and a credit to their casino downstairs. Unfortunately, with our timeframe, we weren't able to take advantage of either. All in all, the hotel was great for the price and suited our needs. I would definitely stay here again if we needed a place in Basel.

Start by saying Switzerland is expensive. Breakfast expensive, Coffee(small) croissant & juice 5 CHF. Continental buffet 19 CHF. Not plain that internet is not free. WIFI is. However staff corrected bill. Staff is very attentive and it is a huge bonus that the hotel issues a Basel public transportation pass to use. Basel has an excellent tram & bus system.

Typical airport hotel - no better, no worse.

very nice accomadations, and very helpful and friendly

Very Good

The hotel is close to the bus service that takes you downtown. When you check in, you are given a free pass to hop on and off the bus service and the tram service in Basel. The Grand Casino is also located just next to the hotel. The room is definately 5 star and the staff service is provided round the clock.

Flughafenstrasse 215 Basel BS

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Casino
  • Free airport shuttle

Located in St. Johann, Airport Hotel Basel is within a few miles (5 km) of popular sights such as Basel Zoo and Congress Center Basel. This 161-room, 3.5-star hotel has conveniences like a casino, a 24-hour fitness center, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Airport Hotel Basel's 161 soundproofed rooms provide free bottled water, laptop-compatible safes, and phones. 42-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers, desks, and wardrobes or closets.


Property features

Guests staying at Airport Hotel Basel enjoy access to a casino, a 24-hour fitness center, and a sauna. If you drive, self parking is CHF 15 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Business Single Room

1 King Bed | Sleeps 1

Executive Room

1 King Bed | 2 Twin Beds | Sleeps 2

Business Double Room

1 King Bed | 2 Twin Beds | Sleeps 2

Family Room

3 Twin Beds | 4 Twin Beds | Sleeps 4

Guest reviews for Airport Hotel Basel

Everyone (8) Couples (4) Business (1) Family (1) Friends (1)
2
Everyone

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Dear guest, thank you for taking the time to rate and share your feedback. We are really sorry to see your rating. We really would like to hear from you and to let us know what in your opinion we should improve for the next time we will have the pleasure to welcome you back at Airport Hotel Basel. Thank you. Our kind regards from Basel,

5
Everyone

By on Sep 3, 2018

Review comment responded on Sep 4, 2018

Dear guest, thank you so much for your great rating. We happy that your overall stay was so enjoyable. We hope to have the chance to welcome you back soon again at Airport Hotel Basel. Our best regards from Basel,

4

a lovely place with perfect free access

Everyone

Gregory at the front desk is awesome! Very friendly staff overall. Anthony so patient with all my questions. Their computers can be a little slow, do allow 20min to check out. Otherwise, everything was better than expected for our group of 4.

By , from tacoma, wa on Feb 20, 2018

Review comment responded on Feb 21, 2018

Dear Angie, thank you so much for being our guest and for taking the time to share your great review. We are so happy to read how much you enjoyed your stay and the services of our friendly staff. I will most certainly forward your kind words to Gregory. We apologise that you had to wait during your check out. There was indeed a technical issue that day, which by the way is now resolved. We thank you once again for your review and we hope to have the chance to welcome you back soon again at Airport Hotel Basel. Our best regards from Basel

1

disappointing stay

Everyone

2nd visit to this hotel. First visit was ok, however this visit wasn't good. Hotel advertises beds as being king however they are queen. Hotel's website states free parking but when you get to the hotel they advise you it is only those who book directly with them who get free parking (their website doesn't clearly state this - previous visit was free). Heating was on permanently which meant a 30C+ room temperature, impossible to sleep. Walls are paper thin, could hear everything neighbours said and the walls would move anytime a neighbour closed their door. When these problems were pointed out to staff, they became aggressive and dismissed all of this. Sadly won't be back.

By , from Mulhouse on Feb 19, 2018

Review comment responded on Feb 21, 2018

Dear Diana, thank you for taking the time to share your experience with us. We really apreciate your feedback. We are very sorry to read that during your last stay with us we did not manage to fulfill your expectations. Please note that all of our beds in all of our rooms have the following dimensions: 193cm wide 203cm long. Only due to these dimensions and according to industry practices and guidelines these beds are identified as king size on our website. In regards to the parking; it is indeed a fact that parking is free when booking direct with the hotel. For guests booking over another platform, the service comes with an extra fee. This extra cost is clearly stated on all external platforms. Our Hotel is certified as a CO2 neutral building. This means that the room temperature is depended and regulated based on the external temperature. By default, the inside temperature can be adjusted between 21 to 26 degrees Celcius. Moreover, due to the proximity of the Hotel to the airport, soundproof windows and doors are placed in every room. We apologise that you experienced an unpleasent incident with members of the staff. I can reassure you that impolite behaviour does not copy with our corporate values and we will look upon the incident you describe to take certain action. I would like to thank you once again for taking the time to share your experience. We really hope to have the chance to welcome you back again and to prove you our high standard of services. Our best regards from Basel,

5

convenient location close to airport

Everyone

Very friendly and helpful staff at Registration. Easy free bus to Basel Airport as well as free public transportation ticket to town center. Nice breakfast available for purchase.

By , from Temecula CA on Nov 6, 2017

Review comment responded on Nov 9, 2017

Dear guest, thank you so much for taking the time to review your stay and share your experience. We are happy that you found the location of our Hotel so convenient and you enjoyed our services. We really look forward to welcoming you back soon again.

5

very modern, clean and comfortable.

Everyone

The location was very good for public transportation.

By , from Danville,CA on Nov 21, 2016

4

convenient location

Everyone

This is a very good hotel for travelers wishing to have airport transfers. There is even a chance that you can arrange a transfer to the River Cruise port. The transfers are not guaranteed but are possible if you arrange in advance and the driver is available. Good staff and very good location.

By on Nov 8, 2016

5

nice hotel close to the basel airport.

Everyone

Excellent and friendly staff. Thomas at the reception desk is always very kind. Very convenient by cost-benefit

By on Feb 22, 2016

4

perfect location - fun place

Family

Airport Hotel Basel is perfectly situated for those who are flying out of EuroAirport International Airport. Bus #50 stops right in front of the hotel, and the hotel staff bends over backward to provide timely shuttle service to deliver guests right to the terminal. The decor is contemporary and the showers are the best I've seen in any hotel in the world. Best described as "torrential," the shower alone made me consider staying an additional night!

By on Dec 8, 2014

4

a great late night

Couples

My husband and I were driving from France to Switzerland for the weekend and needed a place to stay on the way to break up the drive. We had three criteria when looking for a hotel. Cleanliness was first, location of the hotel on our route, and free parking was the last. The Airport Hotel in Basel successfully met all of our needs. The room was large, clean and modern, large tv, free WIFI (although it wasn't working while we were there). They also provided free transportation tickets into Basel and a credit to their casino downstairs. Unfortunately, with our timeframe, we weren't able to take advantage of either. All in all, the hotel was great for the price and suited our needs. I would definitely stay here again if we needed a place in Basel.

By on Jun 18, 2013

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