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Hotel Metropol Basel

Property class: 4

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Photo gallery for Hotel Metropol Basel

A modern hotel lobby with a reception desk, seating areas, and a visible staircase.
Creator video
A hotel entrance with a staircase leading up to the door, a red car parked in front, and a building with a 'metropol' sign.
A modern hotel lobby with seating areas, a reception desk, and large windows offering views of the outdoors.
A modern hallway with a red abstract painting, a reception desk, and a staircase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available

Explore the area

View in a map
Elisabethenanlage 5, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Double Room (First)

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Double Room (First)

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (Style)

A hotel room with a bed, two chairs, a desk, a television, and a window with curtains.

Double Room (Style)

8.6 out of 10
Excellent
(44 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, bedside table, lamp, chair, and a desk with a chair.

Superior Single Room

9.8 out of 10
Exceptional
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with two beds, a small table with a plant, two wall-mounted lamps, and a large window with curtains.

Comfort Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, desk, chair, and a TV.

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Style Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, bedside tables, a desk, a chair, and a TV.

Economy Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

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About the neighborhood

Basel

Located in Sankt Alban, Hotel Metropol Basel is a leisurely stroll from popular sights such as Basel Zoo and Basler Muenster. This 4-star hotel has 46 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • BIS Tower - 2 min walk - 0.1 miles
  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 23 min drive

Restaurants

  • ‪Radisson Blu Hotel Basel - ‬7 min walk
  • ‪Kaffeemacher - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lora - ‬2 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Metropol Basel

Guests of Hotel Metropol Basel enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Self parking is offered for CHF 35 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include express check-in, free newspapers, and laundry facilities.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Onsite parking available only on request
  • Covered self parking on site (CHF 35 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Euler, Centralbahnplatz 14, 4051 Basel]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 35 per pet, per night
  • 2 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Covered self parking fee: CHF 35 per night (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is free cancellation available at Hotel Metropol Basel?

Hotel Metropol Basel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Metropol Basel?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on Aug 29, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Metropol Basel?

This hotel is situated in Sankt Alban, just steps from Via Gottardo, and within a 10-minute walk of Basel Zoo and Theater Basel. You'll also find Basel Art Museum and Munsterplatz less than a mile away.

Is there parking available at Hotel Metropol Basel?

Yes, covered parking is offered for CHF 35 per night with in/out privileges. Though parking is available on request, an electric car charging station is also available.

Does Hotel Metropol Basel have a casino at the property?

No, Hotel Metropol Basel doesn't have a casino.

Will I find an indoor pool at Hotel Metropol Basel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Metropol Basel?

Amenities that appeal to couples at this hotel include a memory foam mattress, turndown service, and slippers.

Are there hot tubs at Hotel Metropol Basel?

No, this hotel doesn't have a spa tub.

Does Hotel Metropol Basel have a restaurant with a breakfast menu?

Yes, Hotel Metropol Basel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Metropol Basel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Metropol Basel for a fee of CHF 35 per pet, per night.

Are there connecting rooms at Hotel Metropol Basel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Metropol Basel?

The closest major airport to Hotel Metropol Basel is EuroAirport Airport (BSL), which is 5.5 mi away (23 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.5 mi away (23-minute drive).

Are there rooms with balconies at Hotel Metropol Basel?

No, you won't find guestrooms with balconies at Hotel Metropol Basel.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 735 reviews
Rating 8 - Good. 294 out of 735 reviews
Rating 6 - Okay. 63 out of 735 reviews
Rating 4 - Poor. 26 out of 735 reviews
Rating 2 - Terrible. 9 out of 735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location, my room was clean and quiet. Friendly staff. Lovely city!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was EXCEPTIONAL and the property nicely located to the Basel Train Station and excellent food and drink restaurants.
Stayed 2 nights in May 2026
Verified review

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel imperfectly adequate for a short stay. The highlight was the staff. Every person was so helpful and friendly. The rooms are a bit dated but clean and a comfortable bed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Statyed for a night after late night flight. Everything was perfect! Perfect option for overnight stay if you have an early morning train to catch.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hacer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff were friendly. Only issue is check in confusion. 3 hotels connected and no one at our check in desk. Finally another guest told us we had to go to other hotel desk to check in. We would not have known. Need better communication
Stayed 1 night in May 2026
Verified review

8/10 Good

Zhongwei

clean room and stair, nice staff,good location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff courteous.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great staff and good room. Would sttay there again. Very near train station.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Basel SBB station and bus to the airport
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is close to train station, which makes traveling easy. We got a Basel card, which offers free bus/tram rides upon check in. The room is a bit small, but clean. View outside our window is great. Room is warm when we check in, so we open the window. Not too noisy. The breakfast is on top floor, and not to miss the view.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service
Fabulous location, lovely staff, big room, great shower, free travel card provided by hotel, bus to airport 2 min walk around the corner just. Trams 2 min walk around corner also. Massive supermarket below station and food court.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Isabel

Liked: Cleanliness
Did not see a pool - or a gym - there was not even a relaxing area. There was no-one on reception on arrival. And the building itself felt like a concrete hostel block. I have zero idea how this hotel ever got a 4 star rating. The rooms were clean, comfy and equipped as advertised and the continental breakfast was plentiful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Funto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, although staff weren’t the friendliest. Overall a good experience.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Anette

Liked: Cleanliness
Fine clean room - practically located A little strange that there are 3 hotels together
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was temporary closed when i arrived, had to check-in in a communicating different hotel (Euler). No parking was available, I would have been nice to know a reservation was needed for that (very few spots). Breakfast not at 4 stars level.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Betul

Liked: Staff & service, property conditions & facilities
Perfect Location.Special Thanx to Receptionist Hennadıı..He helped for everything. Breakfast should be better, Finished products have not been renewed ! We booked 2 rooms,the hair dryer was not working in both rooms.! The pillows are so uncomfortable.
Stayed 4 nights in Mar 2026