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City Inn Basel

3.0 star property
Hotel in Basel

Choose dates to view prices

Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk
Front of property
Interior
Terrace/patio
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnplatz 14, Basel, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Small Single Room, only accessible by the stairs

7.6 out of 10
Good
(22 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Budget Room with Queen Bed, only accessible by the stairs

7.6 out of 10
Good
(21 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down comforters, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

  • 178 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with Twin Beds, accessible by the elevator

8.6 out of 10
Excellent
(10 reviews)
  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with King Bed, accessible by the elevator

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Basel

Located in Sankt Alban, City Inn Basel is adjacent to BIS Tower and within a 10-minute stroll of Offene Kirche Elisabethen. The 30 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and premium bedding.

What's nearby

  • BIS Tower - 2 min walk - 0.1 miles
  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Brezelkönig - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lora - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

City Inn Basel

Hotel in Basel
Guests of City Inn Basel have access to free WiFi in public areas. Parking is available for CHF 30 per day (CHF 30 per day for valet parking), and there's also an area shuttle. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Hotel Metropol Basel
  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 675 reviews
$146 nightly
The price is $162
Jan 23 - Jan 24
Total with taxes and fees
Hotel Metropol Basel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (CHF 30 per day)
  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 19 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Covered self parking fee: CHF 30 per day
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 30 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

Frequently asked questions

Is a free cancellation option available at City Inn Basel?

City Inn Basel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of City Inn Basel?

This hotel is situated in Sankt Alban within a 10-minute walk of Basel Zoo, Basel Art Museum, and Theater Basel. You'll also find Munsterplatz and Basler Muenster less than a mile away.

Is there parking available at City Inn Basel?

Yes, covered valet parking is offered for CHF 30 per day.

Does City Inn Basel feature a casino at the property?

No, City Inn Basel doesn't have a casino.

Is there an indoor pool at City Inn Basel?

No, there is no indoor pool at this hotel.

Are there hot tubs at City Inn Basel?

No, this hotel doesn't have a spa tub.

Does City Inn Basel feature a restaurant that includes a breakfast menu?

City Inn Basel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does City Inn Basel allow pets to stay for free?

Although they can't stay for free, pets are welcome at City Inn Basel for a fee of CHF 30 per pet, per day.

Are there connecting rooms at City Inn Basel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to City Inn Basel?

The closest major airport to City Inn Basel is EuroAirport Airport (BSL), which is 5.6 mi away (17 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.5 mi away (17-minute drive).

Can I book a room with a balcony at City Inn Basel?

No, you won't find guestrooms with balconies at City Inn Basel.

City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 167 out of 517 reviews
Rating 8 - Good. 215 out of 517 reviews
Rating 6 - Okay. 89 out of 517 reviews
Rating 4 - Poor. 32 out of 517 reviews
Rating 2 - Terrible. 14 out of 517 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter in Basel.

Had a much larger room for my second stay - overnighter before flight next morning. Reception good. Did not try breakfast but it was good the week before. Well located to see Basel and just 75 yards from rail station and airport bus.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, well located near the rail station. Checking in was fuss-free on arrival for my 2 night stay. Returning for 1 night before returning to the UK the following morning. Room was ok although it did have several areas of low ceilings - not helpful when you are 6’ 2”. Bathroom was functionally good. Very large shower with an overhead and usual water outlet. Water was hot and came with very good pressure (room was on the 3rd floor). Breakfast was v good with selection of all you really need. Dining room located on the 8th with good views.
Stayed 2 nights in Oct 2025

4/10 Poor

Mathieu

Stayed 7 nights in Sep 2025

4/10 Poor

Gary

Traveled with partner
Good for one night stay
Stayed 1 night in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Taft

Liked: Amenities
Good location
Stayed 3 nights in Sep 2025

6/10 Okay

Hayley

I was pretty disappointed in my room Not like the photos and a bit jaded - needs a bit of a freshen up/painting etc. Other rooms looked much nicer but based on mine, I wouldn’t recommend. Location is ok but a bit of a walk to anything ‘nice’, convenient for bus to airport/train connections.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
This is the third time I have stayed here. Dog friendly, close to the train station, very good value.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Oxford

Liked: Amenities
The City Inn offers a real bargain in Basel, so long as you like an architectural puzzle. A single building has been subdivided into one expensive hotel and one mid-price hotel, and all the rooms and passageways in between the two that didn't quite make sense have been called the City Inn. You check in at the posh hotel and have a fine breakfast in a panoramic 8th floor room in the mid-price hotel, and somewhere in between you wander various corridors and bits of staircase looking for your room. It will be odd when you find it, but comfortable, and very reasonably priced.
Stayed 2 nights in Aug 2025

8/10 Good

Anantha narayana

Business traveler
Liked: Staff & service, room comfort

Overall is a good hotel with scope of improvement

Overall, it's a good hotel, conveniently located right in front of Basel SBB. The front desk staff were very helpful, and the breakfast was good. If you're traveling with heavy luggage, it's recommended to ask for a room with elevator access. However, there's room for improvement regarding room cleanliness (photos enclosed).
Stayed 2 nights in Aug 2025

10/10 Excellent

William, Southlake

Stayed 1 night in Aug 2025

10/10 Excellent

machiko

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms only have partial lift access, so you may need to manually carry your luggage up a flight of stairs or so - but it’s a great, economical base in Basel that’s totally worth the effort. The room is pop-modern, simple but clean and highly functional layout, with a comfortable pillow and duvet and thoughtful amenities that make you feel well looked after without excess. The staff are very professional and friendly, assisting with check-in, and self-checkout is available via the email notification you receive. I’d be very happy to book again.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement

The room was big, but the cleaning lady came very late in the afternoon. It was hard to operate the AC unit, and at times it did not work. The drain in the shower was too slow, and you take shower always standing in water ankle high.
Stayed 2 nights in Jul 2025

4/10 Poor

Anne

It was clean and convenient to the train station. I knew that it was a walk up, but three flights of 16 steps each with a suitcase is too much. There was a very noisy rom AC and opening the tiny window just let in more noise from the street.
Stayed 1 night in Jul 2025

4/10 Poor

Calvin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Small overpriced room.

Extrememly tiny room even for European standards. Window AC was old and in terrible condition. For the money and I know Switzerland is expensive it was definitely not worth it.
Stayed 1 night in Jun 2025

6/10 Okay

Aristides

Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to the station. The property is an add-on for the more prestigious Hotel Metropol. The directions to the breakfast room were confusing so we made ourselves comfortable in the only one we could find. It didn't seem to go down very well. Perhaps because it was the Metropols dining room. Would we use the City Inn again? Probably.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, helpful staff
Stayed 1 night in May 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay while traveling through area. Location perfect - right next to train/tram/bus. Room was good for 1 night stay.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Very. Centrally located with free transit for customers. The team members were exceptional and service oriented. There were missing tiles in the shower with a very slow drain. Slow to fix the drain and the leaking HVAC unit that was leaking water into the room. Breakfast was GREAT! Recommend they change it up with sausage instead of bacon everyday.
Stayed 4 nights in May 2025

8/10 Good

Gurcharn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and public transportation. Pillows were too soft and need to be replaced to get good night sleep.
Stayed 1 night in May 2025

6/10 Okay

Karen

Stayed 1 night in Apr 2025

6/10 Okay

Sergei

Liked: Cleanliness, staff & service, amenities
Budget. Close to central station and not far from city center. But need renovation. Room is really small. It looks bigger on the photos.
Stayed 1 night in Apr 2025

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