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Pullman Basel Europe

4.0 star property
Hotel in Basel with a fitness center and a 24-hour business center

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Photo gallery for Pullman Basel Europe

Welcome to the Pullman Hotel, featuring a modern architectural design with a prominent facade and a well-lit entrance.
Stroll through the beautifully landscaped grounds to the contemporary building with large windows and a flat roof.
Relax in our inviting lobby with a comfortable circular sofa and sleek columns.
Enjoy dining and socializing in this outdoor patio area with comfortable seating and scenic views.
Relax in comfort with a large bed, desk, and balcony access.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Clarastrasse 43, Basel, BS, 4058
  • Congress Center Basel
    ‪2 min walk‬
  • Marktplatz
    ‪13 min walk‬
  • Basler Muenster
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬

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Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Double Bed, Terrace, Garden View

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Basel

Located in Basel City Centre, Pullman Basel Europe is adjacent to Congress Center Basel and within a 5-minute walk of Rosentalanlage. This 141-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Congress Center Basel - 2 min walk - 0.1 miles
  • Marktplatz - 13 min walk - 0.7 miles
  • Basel Art Museum - 14 min walk - 0.8 miles
  • Basler Muenster - 15 min walk - 0.8 miles
  • Basel Zoo - 4 min drive - 1.6 miles

Getting around

  • Marktplatz Tram Stop - 11 min walk
  • Basel Bad Station - 12 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Klara - ‬2 min walk
  • ‪La Manufacture - ‬2 min walk
  • ‪Che Vuoi - ‬2 min walk
  • ‪The Auld Dubliner - ‬1 min walk
  • ‪Boo - Messeplatz - ‬3 min walk

About this property

Pullman Basel Europe

Hotel in Basel with a fitness center and a 24-hour business center
At Pullman Basel Europe, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for CHF 27 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
55-cm LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include minibars, espresso makers, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish, Turkish

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  • Hot Tub
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,813 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Frequently asked questions

Is free cancellation available at Pullman Basel Europe?

Pullman Basel Europe offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see near Pullman Basel Europe?

This hotel is situated in Basel City Centre within a 10-minute walk of Rosentalanlage, Musical Theater Basel, and St. Matthew Parish. You'll also find White and Blue House and Basel Town Hall less than a mile away.

Is there parking available at Pullman Basel Europe?

Yes, secured parking is offered for CHF 27 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Pullman Basel Europe feature a casino on the premises?

No, Pullman Basel Europe doesn't have a casino.

Is there an indoor pool at Pullman Basel Europe?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pullman Basel Europe?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and free Internet access.

Does Pullman Basel Europe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Basel Europe have a restaurant with a breakfast menu?

Yes, Pullman Basel Europe serves buffet breakfast for a surcharge each morning at Bistro Europe.

Does Pullman Basel Europe allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Pullman Basel Europe for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pullman Basel Europe?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Pullman Basel Europe?

The closest major airport to Pullman Basel Europe is EuroAirport Airport (BSL), which is 5.9 mi away (19 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.9 mi away (19-minute drive).

Are there rooms with balconies at Pullman Basel Europe?

Yes, some guestrooms at Pullman Basel Europe offer a balcony and may feature garden views.

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 543 out of 781 reviews
Rating 8 - Good. 199 out of 781 reviews
Rating 6 - Okay. 26 out of 781 reviews
Rating 4 - Poor. 7 out of 781 reviews
Rating 2 - Terrible. 6 out of 781 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anthony, North York

Liked: Cleanliness, property conditions & facilities
Good location and close to old town. Reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

FRANCESCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rajitha, Aranayake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outfit . Very convenient location !
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location. Hotel is big and clean, room was lovely and huge and got very good light. Reception staff could not have been nicer.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

aditya

Stayed 1 night in Mar 2025

10/10 Excellent

Nu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, central, hospitable + memory foam pilllw!

One of the best Pullman hotels I’ve ever stayed at. Not only it’s very central, they provide you with free public transport for your stay (apparently a lot of hotels in Basel do this), their service was warm and friendly, they provide you with bottles of still and sparkling water! Also memory foam pillows! Which was what I needed after a long day!
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

City centre Basel

Nice hotel in Basel and reasonably priced- apart from the breakfast - wow that’s expensive for tea and toast.😳. Service is great but then it usually is in Switzerland. No kettle in the room but that was soon corrected. Get a garden room if you can. Those at the front can be noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel city centre

Everything about this hotel works well. Good location near the city centre but is quiet during the night. Try and get a garden room rather than one facing the street. Breakfast is eye watering in price but it’s nice. Restaurant can do an evening meal but it’s not a great choice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takeshi

Stayed 1 night in Feb 2025

10/10 Excellent

TUGBA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was so friendly 😊
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the excellent service at the Pullman! Great location - shopping and restaurants within walking distance. Tram pickup right outside the door. Food and drink in the lobby restaurant were fantastic - loved the venison ghoulash. Clean comfy rooms. Had trouble with the heat/air but we opened a window. Overall highly recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Sandra, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Thank you for everything! We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

CungTuong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bella Velinova

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Low priority

We arrived after a day of international travel at 11am and was told check in was at 3:00 but they would let us know if our room was available sooner. Our Hotel.com room must have been a very low priority. For the next 4 hours we saw no less than 40 other people get checked in ahead of us.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room very good. A bit expensive, but convenient to town center. The area around the hotel had massive construction going on. A bit noisy, but very quiet at night. Two negatives: shower was terrible, one minute it was extremely hot and the next it was suddenly ice cold. Taking a shower was an adventure. Also the room was a bit warm, and the thermostat didn’t work. Overall though, a nice hotel. We’d definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

stephen

Traveled with partner
5 star staff, very helpful and knowledgeable. Property was impeccable
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Oct 2024

10/10 Excellent

Linoska

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and the staff attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Lai-ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 5 nights in May 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 6 nights in Jul 2024

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