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Pullman Basel Europe

4.0 out of 5.0

Recent guest reviews

Almost adjacent to the Messe convention center, with a number of tram lines running right out front, walking distance to the river and the old town. Very clean, large rooms and great service. Breakfast buffet was well stocked. Only warning is the Gym calls for a short walk outdoors, so this might be a consideration in the colder months. I will gladly stay here again when I return to Basel.

This is a mid-range hotel sited between the Exhibition Centre and the Rhine River, with good tram links, making it suitable for business and tourist customers. It is one of the few Basel hotels with on site car parking. Our room was basic but comfortable and quiet being at the back of the building. The restaurant was fine for dinner and breakfast. The room rate was high so value for money was average.

Pullman Hotel Basel was recommended by our travel agent. We felt it represented good value for an expensive city like Basel. We had requested early check-in if possible and one of our rooms was ready. The other would be on the same floor so we got all the bags to the ready room. The room was quite comfortable and decorated in an elegant modern minimalist manner. We chose a room upgrade with 2 twin beds on the "garden view" side for quiet. It was very quiet but the view minimal. Once we figured out the duel entry sliding doors to the bathroom, that arrangement proved to be functional as one door opened adjacent to the closet and so made a kind of dressing room without traipsing through the bedroom in one’s birthday suit. The beds were extremely comfortable and there was plenty of hot water for showers. Our friends in the other room found the shower hard to regulate but we did not. The Nespresso machine in the room was put to good use once we learned how to use it. The staff was very friendly and accommodating.

Stayed in Superior double. Check in process excellent and reception staff very informative and helpful. We were given free tram tickets for entire stay which given that the hotel is in a fantastic location on a main tram route this was a real benefit. Our room was large and immaculately clean. We used the gym which was very good. WiFi free and no issues. The hotel is situated a five minute walk to the river, across the bridge and you are then in the old town. The hotel itself is on a busy street with plenty of shops around. This is an excellent located hotel, great staff and would recommend it.

The hotel has an average location. The rooms have a bed smell. We did not enjoy our sleep, the pillows and bed were not comfortable enough. The service in the hotel was good. Not to best location or the best hotel to stay in in Basel.

Good stay in the Pullman Basel during a fair. The vicinity to the fair is a great plus. The rooms are modern and clean, breakfast is nice and the overall service very good. For a city hotel top and recommendable.

The hotel is modern, clean and good location for taking trams and walking to historic center. Our room looked out over an interior courtyard and was very quiet. The food in The Bistro was good. I would stay here again.

Always stay at the Pullman for business purpose. Good location good services and if you have a room at the back you will sleep like a baby. Best bed, mattress and pillows I have had in all the hotels I have been staying. Breakfast and the restaurant serve decent food. Modern, clean, good amenities, all you need and want for a business trip.

One of the friendliest and nicest hotels we have ever stayed at. Summed up the whole of Switzerland for us. Great staff, great location and a real pleasure. We had everything within 5-10 mins walk away.

So what did you expect for 290 swiss francs? Well in most world cities except Oslo and Tokyo quite a lot. But this is Basel so you get Germanic Swiss charm and obsessive time keeping. You also get a clean comfortable room and a hot shower with fluffy towels. No extra mile here and God forbid you have a car to park- if you can get down to the car park without scratching the car (in fairness they are refurbishing at the moment) you have a significant bill here too. So the conclusion is reasonable hotel but expensive for what it is - but with a a Big Mac costing £15 in Basel what do you expect?

Clarastrasse 43 Basel BS

Hotel highlights

  • Walking distance to Messeturm Basel and Basel Town Hall
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Basel City Centre, Pullman Basel Europe is within a 5-minute walk of Messeturm Basel and within 15 minutes of other popular attractions like Basel Town Hall. This 141-room, 4-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a fitness center. Located centrally in Basel, it's also close to Basler Muenster and Basel Historical Museum.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.


Pullman Basel Europe's 141 soundproofed rooms provide minibars, electric kettles, and free bottled water. Guests can expect 55-cm LED TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes and desks are also standard.

Property features

Renovated in 2014, Pullman Basel Europe offers a fitness center, free WiFi in public areas, and a meeting room. Self parking is available for CHF 20 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Superior Double Room, 1 Double Bed

Full 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Classic Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 760 reviews