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Hotel Victoria

4.0 out of 5.0

Recent guest reviews

Hotel Victoria was a quaint hotel. The location though is fantastic as right in front of it are the trams you can take to go everywhere! The lobby though is a bit small and breakfast selections were rather limited..the buffet i mean. But all in all, our stay was rather enjoyable!

Pros: - Central location next to the railway station and within walking distance of most major attractions - Good size room with comfortable bed and pillows. - Desk with conveniently located power jacks. - Room amenities include coffee maker. - Good size bathroom with excellent shower. - Complimentary Wifi (albeit slow). - Complimentary public transport pass provided Need improvement: - Noise level: Even with a room facing away from the street, the noise level can be significant (screaming babies and conversations in adjacent rooms, etc.) - Housekeeping. Despite a “do not disturb” sign on the door, the housekeeper barged in while I was changing, after knocking on the door once. I reported it to the reception staff, who initially sounded quite unconcerned, although they eventually apologized. - The room safe is too small for a laptop. - Steps in the hotel hallways, difficult to negotiate with luggage. A ramp would help.

Great location, easy to get to from the airport just get on no.50 bus if you have confirmation booking from hotel it's a free ride. Great location to get to and from places right outside main train and tram station. Easy walking distance to all things in city. You also get a free tram and bus ticket at the hotel. Room was big, clean and tidy. Had a safe, great tea selection. The only downside was the pillows but at a request down to reception it soon got sorted with firmer ones. Good powerful shower. Staff we're friendly and welcoming. We didn't have breakfast included so can't comment on that. There are restaurants just outside hotel.

The rooms were large and clean with nice decor! They were also very quiet as they are sound proof. The location was excellent, right opposite the main railway station and the main tram stops. Not far from the central square. The concierge were extremely helpful and nice and the breakfast was good. Would recommend

I would definitely recommend this property in Basel. Location is great, just across the main train station and close to the city's old town and amenities. Rooms: Ours was huge, with a nice view and have great bedding, and a good toilette. Price was also inexpensive for what was on offer. Wifi was free and of excellent quality. TV channel selection on a modern flat screen was also great. The hotel also gave you free tram passes for your stay (which I believe it is quite standard for many Basel hotels). Parking was very conveniently located in the basement of the hotel. It was not expensive. I would recommend the hotel for both business and leisure travelers.

I stayed here for 2 nights in January. The hotel is directly across the road from the train station so very convenient. The airport bus also stops at the train station too, making access to the hotel from the airport very convenient. The buses run at regular intervals too. The town of Basel is within an easy 10-15 minute walk of the hotel, although the hotel did provide me the a travel card for the trams for the length of my stay. The room was a little warm, with no obvious thermostat to control the temperature, but opening the windows did that with no problem. My room was also in their annex at the back of the hotel, which is fully connected via a covered walkway. This was a nice surprise, as it was more private. Would stay here again should I return to Basel.

This hotel is directly opposite the main station so if you have bags makes it a easy hop across the road. The airport bus stops outside the main station so it is also convenient for the airport which is about10-15mins on the airport bus. The main tram interchange is outside the station as well so getting to pretty much anywhere in the city is easily and conveniently achieved. Its a relatively short walk to the pedestrianised shopping area and to the stunning old town, the river is a little further but still very easy. Hotel rooms have pretty much everything you need and are a good size. Bathrooms are very nicely done and rooms have neutral but recent décor. Rooms are well soundproofed so not conscious of other guests though some of the rooms to the front do get bit of tram noise but the upside at the front is you get a view whereas at the back the views are to other buildings. The breakfasts are very good (this stay I left too early for one) but they have a very comprehensive selection. The hotel has a simple and perhaps bland looking restaurant and bar but there is plenty of choice in the city. The check in staff are excellent and very helpful and were easily able to answer questions. The internet is free (a proper hotel) and is a good speed. The place seems to be well thought out. Location is ideal if you have to get a plane or a train be that at some ungodly hour in the morning or if you have bags to leave an d pick up after meetings and then travel on. In all a good quality hotel in a very convenient location.

Even standard room was large, last time I was in a Residence suite. Low floor at front will give you some tram noise at commuting hours. Directly across from SSB station. If you arrive late you can even get an adequate meal in the restaurant and a drink at the bar.

Visited in December with a few people. Room clean. Staff efficient. Breakfast hearty, service good. Transportation close by. Staff very helpful when asked questions and directions. Have stayed here a few times and always very pleased. Recommended for business, couples and families.

We stayed here for 4 nights over New Year with plans to explore Switzerland. The hotel is in a great location, we arrived just over the road via the airport bus, the hotel is directly opposite the train station, also tram stops, handy for exploring Basel city. Considering it was directly opposite a busy transport network, i felt it was rather quiet in our room on the 3rd floor, no major traffic noise. We were given passes for free public transport in Basel for the duration of the stay. The room was large, nicely decorated, clean, large windows with views over the station, beds were comfortable, had the ability to turn down the heating and open windows sufficiently when needed, Wifi worked perfectly through-out our stay. We didn't choose to have hotel breakfast, however there is a shop directly next to the hotel where we picked up croissants for breakfast and snacks for train journeys. There seems to be mostly fast-food outlets close to the hotel as it is close to the train station, however there is a leaflet at reception in English for restaurants and eating places in Basel. The hotel does have it's own restaurant although we didn't use this either. The hotel makes a great base for exploring the rest of Switzerland by train, we had already purchased a Swiss Travel Pass, so it took us 2 minutes from the hotel to get the train we needed,

Centralbahnplatz 3-4 Basel BS

Room options

Economy Single Room

Twin 1 | Sleeps 1

Comfort Double Room

Queen 1 | Sleeps 2

Superior Double Room

Queen 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 498 reviews