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GAIA Hotel Basel - the sustainable hotel

4.0 star property
Hotel in Basel with a full-service spa and free breakfast
VIP Access

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Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Restaurant
Sauna, hot stone massages, deep-tissue massages, reflexology
Comfort Twin Room, 1 Bedroom | View from room
Sauna

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Centralbahnstrasse 13-15, Basel, 4002
  • Place, BIS Tower
    ‪3 min walk‬
  • Place, Basel Zoo
    ‪8 min walk‬
  • Place, Basel University
    ‪8 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Smart Room

Premium bedding, free minibar, in-room safe, desk

Smart Room

  • Sleeps 2

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • City view

View all photos for Comfort Twin Room, 1 Bedroom

Comfort Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(54 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • City view

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Gorgeous twin Room

  • Sleeps 3

Gorgeous king Room

  • Sleeps 2

Smart twin Room

  • Sleeps 2

Smart queen Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

One-Bedroom Apartment

  • Sleeps 2

Exclusive Suite, 1 King Bed With Sofa Bed, Kitchenette

  • Sleeps 3

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About the neighborhood

Basel

Located in Sankt Alban, GAIA Hotel Basel - the sustainable hotel is adjacent to BIS Tower and within a 10-minute stroll of Offene Kirche Elisabethen. This 4-star hotel has 86 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • BIS Tower - 3 min walk - 0.2 miles
  • Basel Zoo - 8 min walk - 0.4 miles
  • Basel University - 8 min walk - 0.4 miles
  • Basel Art Museum - 12 min walk - 0.7 miles
  • Marktplatz - 17 min walk - 0.9 miles

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Lora - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

Hotel in Basel with a full-service spa and free breakfast
A full-service spa, a sauna, and free WiFi in public areas are featured at GAIA Hotel Basel - the sustainable hotel. Self parking is offered for CHF 23 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

Frequently asked questions

Are free cancellation options available at GAIA Hotel Basel - the sustainable hotel?

GAIA Hotel Basel - the sustainable hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at GAIA Hotel Basel - the sustainable hotel?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at GAIA Hotel Basel - the sustainable hotel on Feb 10, 2026 start from $237.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near GAIA Hotel Basel - the sustainable hotel?

This hotel is situated in Sankt Alban within a 10-minute walk of Basel Zoo, Theater Basel, and Zoological Garden. You'll also find Basel Art Museum and Basler Muenster less than a mile away.

Is parking available on site at GAIA Hotel Basel - the sustainable hotel?

Yes, parking is offered for CHF 23 per day. Accessible parking is also available for guests.

Is a spa located at GAIA Hotel Basel - the sustainable hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and reflexology.

Does GAIA Hotel Basel - the sustainable hotel feature a casino on the premises?

No, GAIA Hotel Basel - the sustainable hotel doesn't have a casino.

Will I find an indoor pool at GAIA Hotel Basel - the sustainable hotel?

No, there is no indoor pool at this hotel.

Is GAIA Hotel Basel - the sustainable hotel good for couples?

There are many amenities for couples at this hotel, including a bar and a full-service spa plus some guestrooms feature private saunas.

Are there hot tubs at GAIA Hotel Basel - the sustainable hotel?

No, but this hotel does have a sauna.

Does GAIA Hotel Basel - the sustainable hotel have a restaurant that serves breakfast?

Yes, GAIA Hotel Basel - the sustainable hotel serves free buffet breakfast each morning from its snack bar.

Will GAIA Hotel Basel - the sustainable hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at GAIA Hotel Basel - the sustainable hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Does GAIA Hotel Basel - the sustainable hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from GAIA Hotel Basel - the sustainable hotel?

The closest major airport to GAIA Hotel Basel - the sustainable hotel is EuroAirport Airport (BSL), which is 8.5 mi away (24 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 8.5 mi away (23-minute drive).

Are there rooms with balconies that I can book at GAIA Hotel Basel - the sustainable hotel?

No, at GAIA Hotel Basel - the sustainable hotel, there aren't any guestrooms that list a balcony.

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 575 out of 691 reviews
Rating 8 - Good. 88 out of 691 reviews
Rating 6 - Okay. 15 out of 691 reviews
Rating 4 - Poor. 5 out of 691 reviews
Rating 2 - Terrible. 8 out of 691 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret Joanna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is wonderful. The staff is so helpful and friendly. Amenities are above and beyond many hotels that I have used. The room, spacious and clean and the breakfast lounge the same. The location of this hotel is perfect for catching trains, busses and trams to all points of interest.
Breakfast lounge
Reception desk
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Oct 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GR8
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing! We really liked the automatic blinds! Real fast was great and the front desk staff were very helpful!!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Basel transport card. Breakfast included rate. Easy to get everywhere.
Right to the left of central train station SBB, but our room was super quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well prepared, staff were excellent, and the breakfast was terrific! Was a little reluctant to stay at a hotel so near to the central station, but it was quiet and very convenient. Will stay here again when my travels take me to Basel.
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was excellent. The staff was friendly, helpful and very accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine, Woodburn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was roomy, clean and staff very accommodating.
Stayed 2 nights in Oct 2025

6/10 Okay

Yuhua

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service provided by the staff of the Gaia Hotel was exceptional. The outstanding breakfast provided each morning was appreciated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Excellent location near to station, bus stops and well-stocked supermarket. Spotlessly clean.Stylish art deco rooms. Comfortable bed. Breakfast amazing - catering for all dietary requirements (I'm coeliac and the bread rolls were the best I've had!) Staff wonderful...free mini bar and chocolates... Can't find anything to complain about!
Stayed 1 night in Sep 2025

10/10 Excellent

linda

Stayed 2 nights in Aug 2025

8/10 Good

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accross the street from the train station... taxi parking in front of the hotel...property itself is safe and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Everyone was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Serena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem close to train station

Loved our stay here. Checkin was easy and quick. Staff were all nice and very helpful nothing was an issue. Especially Soraya and Caio, but everyone we dealt with were great. Soraya checked us in and gave us lots of information. Loved the Basel pass to get free trams and 1/2 price to many attractions. Room 340 was nice had a bath tub, the glass tiles on the bathroom ceiling was strange but just go with it. Room was big enough bed was comfortable , pillows too soft but they had a pillow menu so we quickly change. minibar came with the room but the drinks are all organic and tasted terrible lol. Not my kind of minibar. Breakfast room is beautiful and breakfast is organic as well however would have like already sliced bread as i dont cut bread very well lol. Still had plenty of choices for everyone. We stayed 2 nights and left our bags while we went down to lucerne for a night and then came back and checked back in for another night and holding all our bags no issue even put them up in our room for when we return. Nothing was a issue. Well done to everyone at Gaia Hotel. Only negative would be the trams can be a bit noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member I have encounter has been exceptional in their customer service, making me feeling very welcome!
Stayed 2 nights in Aug 2025

10/10 Excellent

Serena

Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Grant, Newburgh

Stayed 1 night in Jun 2025

10/10 Excellent

Baiping

Liked: Amenities
Friendly service, lovely breakfast buffet and old school decor. Super close to the train station and bus stop to the airport for free, and the food hall. Would be nice if they have a gym!
Stayed 1 night in May 2025

6/10 Okay

Walter

Stayed 4 nights in Jun 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to the train terminal.
Stayed 2 nights in Jun 2025

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