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Recent guest reviews

Nice hotel, however the AC was lacking. We were in a loft style room and the bedroom area was unbearably hot. We had to get fans to blow directly in on all night to get any sleep.

The staff was so helpful. Breakfast was excellent with large food variety. The location to the train station made getting around Basel easy, as most trams came there. I would definitely go back there.

From reception to breakfast service and everything in between, Hotel Gaia makes you feel special.

Excellent staff, great location in front of train station. Rooms were quiet. Breakfast has a good selection.

Excellent all round . Staff extremely helpful in every respect

A wonderful hotel with a perfect location! The included breakfast has delicious varieties.

If you come into Basel by train, just walk across the street to the Gaia. Once you are settled, walk just a few feet and get on the free city tram and you can go anywhere in just a few minutes. The staff were friendly and helpful. Breakfast was great. Our room was large with two bathrooms, but I’m sure all rooms are not the same. We were on the inside of the building and it was quiet. I highly recommend this hotel.

As advertised. No complaints. Helpful staff. Nice breakfast in very comfortable setting.

Centralbahnstrasse 13-15 Basel

Hotel highlights

  • Walking distance to Basel Zoo
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Basel Zoo is a short stroll from GAIA HOTEL, and other popular attractions like Congress Center Basel are within a couple of miles (3 km). This 4-star hotel has 86 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 86 air-conditioned rooms feature free minibar items, free bottled water, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Other standard amenities include desks and free toiletries.


Property features

A full-service spa, a sauna, and free WiFi in public areas are featured at GAIA HOTEL. Self parking is offered for CHF 20 per day. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include conference space, a business center, and a reception hall.

Room options

Superior Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Comfort Double or Twin Room, 1 Bedroom

1 Queen Bed | 2 Twin Beds | Sleeps 2

Economy Single Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Exclusive Apartment, 1 King Bed with Sofa bed, Kitchenette

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for GAIA HOTEL

Everyone (5) Couples (2) Family (1)
4
Family

Nice hotel, however the AC was lacking. We were in a loft style room and the bedroom area was unbearably hot. We had to get fans to blow directly in on all night to get any sleep.

By on Jul 23, 2019

Review comment responded on Jul 26, 2019

Dear Guest, Thank you for your honest review. We regret that your experience concerning the air conditioning was not as you expected; nevertheless, we want to thank you for appreciating our hotel. Our hotel consists of three historical buildings. To cool down every part of the room is a major challenge for the building structure as our hotel has. We assure you that our daily efforts have only one goal: the well-being and satisfaction of our guests! Hence, we would like to thank you one more time for sharing your personal impressions with us. We hope that you enjoyed the many other aspects of our hotel. We hope you will give us another chance to offer you a most comfortable stay. Kind regards, Your GAIA Hotel team

5
Partner Couples

The staff was so helpful. Breakfast was excellent with large food variety. The location to the train station made getting around Basel easy, as most trams came there. I would definitely go back there.

By on Jul 14, 2019

Review comment responded on Jul 26, 2019

Dear Guest, Thank you for your kind review. We are very happy to read that you had a comfortable stay with us. We hopefully can welcome you another time and wish you all the best. Sunny regards from Basel, Your GAIA Hotel team

5
Everyone

From reception to breakfast service and everything in between, Hotel Gaia makes you feel special.

By on Jul 13, 2019

Review comment responded on Jul 30, 2019

Thank you very much!

5
Partner Couples

Excellent staff, great location in front of train station. Rooms were quiet. Breakfast has a good selection.

By , from Puerto Rico on Feb 17, 2019

Review comment responded on Feb 26, 2019

Dear Guest, Thank you very much for your friendly review. Your feedback helps us better understand the needs and concerns of our customers and what is appreciated. We are happy that you did appreciate our staff, our quiet rooms and our organic breakfast. We hope we can welcome your another time in our hotel. Warm regards from Basel! Your GAIA Hotel team

5
Everyone

Excellent all round . Staff extremely helpful in every respect

By , from Basel on Oct 13, 2018

5
Everyone

A wonderful hotel with a perfect location! The included breakfast has delicious varieties.

By on Jul 5, 2018

Review comment responded on Jul 10, 2018

We thank you for your friendly feedback Best regards

5

best location

Everyone

If you come into Basel by train, just walk across the street to the Gaia. Once you are settled, walk just a few feet and get on the free city tram and you can go anywhere in just a few minutes. The staff were friendly and helpful. Breakfast was great. Our room was large with two bathrooms, but I’m sure all rooms are not the same. We were on the inside of the building and it was quiet. I highly recommend this hotel.

By on Jun 13, 2018

5

as advertised

Everyone

As advertised. No complaints. Helpful staff. Nice breakfast in very comfortable setting.

By on Aug 24, 2017

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