Hotel Excelsior
4.0 out of 5.0
4.1
out of 5
"Good!"
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Recent guest reviews
Alpine room was very well done and comfortable. Overall I felt the hotel is doing a wonderful job blending old world charm with modern amenities. The staff was without doubt one of the finest my wife and I have dealt with in the EU or the state's. Josep in particular was very personable while maintaining the utmost in professional decorum. A 30 second walk to access an escalator to Munich main train station was a huge plus. Several excellent restaurants within an easy walk. Highly recommend the Augistiner. The Victulla market is a must visit for a light meal and a beer in the garden. Go to the Houphbrough house for a beer. We did not get acceptable service there but perhaps it was an exception and not the norm. In closing this hotel and its staff are like family immediately after introductions. Good family not the drunk uncle who ruins a holiday. Forgive the spelling errors
Our stay at The Hotel Excelsior was outstanding. One of the best hotels we have stayed at in Europe. Everyone was so friendly and helpful. Loved it!
Excellent location, attentive staff and a splendid decor made for a most enjoyable stay.
Lovely classic hotel. Everything was great...including friendliness and helpfulness of all the staff. Loved the decor! Bed very comfortable...
Nice rooms and staff. Close walk from train. Checked in and they pointed out the breakfast room. Next morning ate there, ASSUMING it was included in the room price to find out at checkout that it wasn't . Great food, but pricey. A nice hotel
This hotel is conveniently located close to the main railway station and within walking distance of the old town in Munich. Was reasonably priced and clean. Although this hotel is advertised as air conditioned, not all rooms have AC. Stayed during a very hot summer in Europe and the room was very unpleasantly hot as a result.
We chose Excelsior for their excellent location, near train station & tours leaving town. While staff was very friendly and helpful I felt overall, that the hotel was a bit tired in need of some deep cleaning and touch-up work. Compared to similar hotels we stayed in Germany, Excelsior didn't provide in room coffee or even a bottle of water. Rooms were well cleaned but very stuffy, hotel provided an oscillating fan which basically moved the warm air around.
The hotel has a traditional and luxurious interior. It is located 100 yards from the main train station and a few blocks from the central part of Munich. The staff was very welcoming and helpful.
the location of the hotel was excellent and the staff were very nice. Close to October-fest venue and the train station. I would highly recommend this hotel
There were a few stains on the carpet and the chairs. It is also noisy because it is next to a quite transited street. Other than that, it was a good experience. Service was very good. It is close to the train station and the subway, and also next to a grocery store, coffee shops and restaurants so it is convenient.
Hotel is in a great location, nice shopping and tourist area. Hotel staff couldn't have been nicer or more helpful. Only warning is to check if your breakfast is included or not. We were charged 20 euros a person (4 of us) even though my wife only had coffee one morning. (Great buffet btw but for $20 euros?). Besides that the hotel itself is highly recommended by us as a stay.
We wanted a hotel that was located close to the central train station in Munich, and also within walking distance of the Oktoberfest venue. This hotel is perfect from a location standpoint. It is also located near the main pedestrian malls and the Munich Rathaus/Glockenspiel. We were very pleasantly surprised with the friendliness of the staff, the room comfort, and amenities, including a very fast internet. We would definitely stay at this hotel again.
Hotel highlights
- Walking distance to Marienplatz and Church of Our Lady
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Hotel Excelsior places you in Maxvorstadt, within a leisurely stroll of popular sights such as Marienplatz and Church of Our Lady. This 114-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Munich and also a short walk from Asamkirche and New Town Hall - Glockenspiel.
Dining
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.
Rooms
Hotel Excelsior's 114 soundproofed rooms provide minibars, phones, and desks. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus.
Property features
Hotel Excelsior features free WiFi in public areas, 5 meeting rooms, and conference space. Parking is EUR 25 per day (EUR 25 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for EUR 75 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and a computer station.
Guest reviews for Hotel Excelsior
excellent hotel. superior staff.
Everyone
Alpine room was very well done and comfortable. Overall I felt the hotel is doing a wonderful job blending old world charm with modern amenities. The staff was without doubt one of the finest my wife and I have dealt with in the EU or the state's. Josep in particular was very personable while maintaining the utmost in professional decorum. A 30 second walk to access an escalator to Munich main train station was a huge plus. Several excellent restaurants within an easy walk. Highly recommend the Augistiner. The Victulla market is a must visit for a light meal and a beer in the garden. Go to the Houphbrough house for a beer. We did not get acceptable service there but perhaps it was an exception and not the norm. In closing this hotel and its staff are like family immediately after introductions. Good family not the drunk uncle who ruins a holiday. Forgive the spelling errors
outstanding experience.
Everyone
Our stay at The Hotel Excelsior was outstanding. One of the best hotels we have stayed at in Europe. Everyone was so friendly and helpful. Loved it!
Review comment
Isabelle Hein (Quality Manager) responded on Jul 7, 2017
Dear Lor, Thank you very much for the great review on our Hotel Excelsior. We are so delighted on how much you enjoyed your stay with us and truly appreciate your public feedback. We hope to have the pleasure of saying welcome back soon and remain with best regards, Isabelle Hein (Quality Manager) and the team of the Hotel Excelsior
wonderful hotel
Couples
Excellent location, attentive staff and a splendid decor made for a most enjoyable stay.
Review comment
Isabelle Hein (Quality Manager) responded on Nov 30, 2016
Dear Anonymous, Thank you so much for this perfect review. What a pleasure to see that you’ve enjoyed the style and décor of our Hotel Excelsior together with our valued staff! We certainly look forward to seeing you soon again and send you our best regards, Isabelle Hein (Quality Manager) and the entire team of the Hotel Excelsior
perfect location especially if traveling by train!
Everyone
Lovely classic hotel. Everything was great...including friendliness and helpfulness of all the staff. Loved the decor! Bed very comfortable...
nicest hotel next to bahhof
Singles
Nice rooms and staff. Close walk from train. Checked in and they pointed out the breakfast room. Next morning ate there, ASSUMING it was included in the room price to find out at checkout that it wasn't . Great food, but pricey. A nice hotel
just okay
Singles
This hotel is conveniently located close to the main railway station and within walking distance of the old town in Munich. Was reasonably priced and clean. Although this hotel is advertised as air conditioned, not all rooms have AC. Stayed during a very hot summer in Europe and the room was very unpleasantly hot as a result.
munich central
Families
We chose Excelsior for their excellent location, near train station & tours leaving town. While staff was very friendly and helpful I felt overall, that the hotel was a bit tired in need of some deep cleaning and touch-up work. Compared to similar hotels we stayed in Germany, Excelsior didn't provide in room coffee or even a bottle of water. Rooms were well cleaned but very stuffy, hotel provided an oscillating fan which basically moved the warm air around.
comfortable and authentic
Couples
The hotel has a traditional and luxurious interior. It is located 100 yards from the main train station and a few blocks from the central part of Munich. The staff was very welcoming and helpful.
october fest in munich
GetawayWithFriends
the location of the hotel was excellent and the staff were very nice. Close to October-fest venue and the train station. I would highly recommend this hotel
good location, very good service, somewhat noisy (room 323) just a little bit dirty
BusinessTravelers
There were a few stains on the carpet and the chairs. It is also noisy because it is next to a quite transited street. Other than that, it was a good experience. Service was very good. It is close to the train station and the subway, and also next to a grocery store, coffee shops and restaurants so it is convenient.
Dear CHRIS, Thank you very much for the excellent comment for our Hotel Excelsior. We are very happy that you enjoyed your time in Munich from A –Z not at least due to our team and the comfort of our hotel with its Alpine rooms. A special thanks is for mentioning Jossip. Loving his job is what makes him so good at doing it and seeing compliments like yours is of course a fantastic motivation. We also appreciate your other hints for fellow travelers and do agree, the lightning in the anna is quite special and the Augustiner is a good address for real Bavarian food. When visiting Munich, the Viktualien Markt and a hop into the Hofbräuhaus are indeed worth a look. As Munich and its surroundings have lots to offer, we hope to have the pleasure of welcoming you soon again for some more discoveries. Kind regards, Isabelle Hein (Quality Manager) and the team of the Hotel Excelsior