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Recent guest reviews

The property was very nice and clean. Best shower of any of the places we stayed during our vacation. Staff was friendly. They had beer & wine available at the reception area which was very reasonably priced for Munich. Walkable to the Altstadt, & very close to mass transportation.

not far from the center of Munich with the Train right outside the front door.

Excellent staff, very friendly and helpful! Good location.

Staff are friendly and accommodating. The laundry was very useful for me.

Clean, spacious rooms with friendly staff located in a convenient part of town just 7 minutes away from the Hakkerbruck (spelling?) metro station.

great location close to city main streets, comfort apartment , comfort beds nice living room, well equipped kitchen. quiet neighborhood and close to public transportation(about a minute from the tram station) Excellent, efficient, helpful and pleasant stuff. A good hotel for any type of visit. Thank you "Citadines" stuff for everything

Very clean room and nice staff. Only 10mins walk from one of the best beer garden in town which is great with kids. There is an outdoor playground.

1 bedroom deluxe unit was spacious but heat was too hot the whole time and the staff said they could not do anything to fix it. Kitchen is poorly stocked. We weren't made aware when we booked that renovation was going on. It's was LOUD and annoying. The location is good and 24 gym was handy

We arrived prior to check in time and we were allowed to check in early as our room wa s ready for us. The hotel is clean and roomy like a little one bedroom apartment. There was a small kitchen with all the amenities which was nice. The shower sucked ( low water pressure and broken hand held sprayer) and a little small but not that big of a deal. The location was convenient with transportation to get you where you wanted to go.

We booked this hotel despite some of the negative reviews and found the negative reviews to be unfair or out of date. We actually stayed in two different rooms on two floors and found them to have been newly renovated, clean and very modern. The top floors of the hotel were being renovated while we were there. The hotel staff and manager were outstanding in the way they handled a mistake in how Orbitz allowed us to book a room for 5. Orbitz allowed us to confirm the room with a roll away bed in a room that by German Law only permits 4 occupants. We checked in late in the evening and they allowed us to stay in the room and I was told to report to the manager in the morning. We thought we would have to leave the hotel but by the time we spoke with the staff in the morning the manager had already worked out another room that would accommodate 5. Needless to say we were surprised and very pleased and we were only charged for the roll a way bed as we expected. This hotel can accommodate families of 5 but I would suggest you confirm room availability with the hotel first. The staff was eager to help with train connections to all of our sightseeing destinations. The trolley stopped right in front of the hotel and you could take it directly to Marion Platz or the central train station Our experience with this hotel couldn't have been better. We would definitely recommend this hotel and it proved to be a perfect choice.

Great hotell grate stuff but it is so closed to train and cant sleep well

I booked two rooms . First room I got it after two hours waiting and the second room I got at after 3 pm

Great business & vacation location. Quick tram ride or walk from Hauptbahnhof (main train station). The wonderful Augustiner Bier Garten is just a few blocks away (between train station & hotel). Good breakfast buffet -breads, cheese, cold cuts, etc. Easy to explore Munich from here.

Great value hotel, parking is limited in the hotel but you still can find street parking nearby the hotel.

Great Location and very clean establishment. Breakfast was great and the staff was helpful.

Very good location! Very helpful staff! Food in the hotel is expensive but you can always go out or you can stock the fridge for snacks!

Comparable in size to a large hotel room, with an added kitchen corner (like a studio). The kitchen is a benefit even for a short stay due to its fridge. Clean, bright, simply but comfortably furnished. I like the carpet less floors. The road side is a little too noisy to sleep with an open window (especially if the road is wet). The duvet on the bed is really small, but we got the second one from the closet. The coffee in the lobby is made from a pretty good espresso machine much better than what you usually expect from "lobby If travelling on an S train (for example from the airport), get off at the Donnersbergerbrücke station it's only a 5 minute walk, vs a good 15 from the main station.

We stayed at this hotel apartment as a family of 4, 2 adults and 2 young daughters. We took this trip to visit the Christkindlesmarkt which was awesome we also took a couple day trip leaving from the hotel. The hotel itself is very easy to find via GPS and clearly marked from the road. Our room rate didn’t include breakfast but we paid everyday to eat there. Nothing to brag about but it was very well stocked and had a little bit of everything; the lady who ran it was very cheerful and helpful. All of the staff members were very friendly and always had a smile and super helpful when we had questions. The hotel is newer construction but the room felt very old and used. All of the furniture was very worn out and uncomfortable. The location is great though, very close to central station if you are looking to travel by train. Also there is a tram stop right out side the front door of the hotel making it very easy to access downtown. There are 2 Grocery stores 2 stops from the hotel, a huge bonus. The kitchenette was very handy and very well stocked with everything needed to cook basic meals. The lighting is very dim making it very hard to see in the rooms even with all of the lights on....they use very old style compact Fluorescent lights. They really should look into upgrading to LED lights. Cheap to buy and cheaper to operate than their current solution and provide ample lighting. The parking garage is a nightmare very hard to get out of; there is a spot at the end of the entryway that seems to always be occupied. The managers should look at making this spot a non-parking spot to make it easier to exit the parking garage. If you plan to park there take a lot of deep breaths and count to 10 before you attempt to exit.

Close proximity (walking distance) to Octoberfest festivities. The hotel was clean and staff friendly. The business room was roomy and contained 2 beds and a pull out couch for a sofa bed. We had a small kitchenette that we did not need to use but was nice to have. For the price, this room was great and met all our needs for Octoberfest. Highly recommended.

Arnulfstr. 51 Munich BY

Hotel highlights

  • Close to Theresienwiese and Karlsplatz - Stachus
  • Free WiFi and wired Internet in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in Munich City Centre within 2 miles (3 km) of Marienplatz, Citadines Arnulfpark Munich is within a few miles (5 km) of other popular sights such as Viktualienmarkt. This 146-room, 4-star aparthotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Start each morning with continental breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Each apartment is soundproofed and features a sitting area. An LCD TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, free newspapers, and free bottled water. Housekeeping is available on request.


Property features

At Citadines Arnulfpark Munich, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for EUR 19 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Executive Apartment, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Executive Studio

1 Double Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Citadines Arnulfpark Munich

Everyone (11) Couples (8) Business (1) Family (13) Friends (2) Other (2)
5
Partner Couples

The property was very nice and clean. Best shower of any of the places we stayed during our vacation. Staff was friendly. They had beer & wine available at the reception area which was very reasonably priced for Munich. Walkable to the Altstadt, & very close to mass transportation.

By on Sep 22, 2019

Review comment responded on Sep 28, 2019

Dear Guest Thank you for your feedback dated 22.09.19. We are glad to hear compliments of our staff members at Citadines Arnulfpark Munich. Your kind words will be with my team. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences. Yours sincerely Christian Wiedemann Residence Manager

4
Everyone

By on Sep 9, 2019

Review comment responded on Sep 16, 2019

Dear Guest, Thank you so much for choosing to stay with us and for your review. Kind regards, Christian Wiedemann / Residence Manager

4
Families

not far from the center of Munich with the Train right outside the front door.

By on Jul 1, 2019

Review comment responded on Jul 4, 2019

Dear Guest, thank you for your feedback. We were delighted to learn that you had a pleasure stay at Citadines Munich and we look forwaard to welcome you again in the near future.

5
Everyone

Excellent staff, very friendly and helpful! Good location.

By on Jun 26, 2019

Review comment responded on Jun 27, 2019

Dear HappyCamper, thank you for your feedback. WE were delighted to learn that you enjoyed your stay with us at Citadines Munich. Your kind words about our straff members will be shared with the Residence Manager and his team. We look forward to welcome you again in the near future.

5
Families

Staff are friendly and accommodating. The laundry was very useful for me.

By on Jun 12, 2019

Review comment responded on Jun 17, 2019

Deare Guest, thank you for your comment. We were delighted to learn that you had an enjoyable stay with us at Citadines. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcome you again in the near future.

4
Everyone

Clean, spacious rooms with friendly staff located in a convenient part of town just 7 minutes away from the Hakkerbruck (spelling?) metro station.

By on Jul 2, 2018

Review comment responded on Sep 14, 2018

Dear Guest, thank you for your feedback. We are happy that we have met most of your expectations in service and quality standards, tha you liked our location and we look forward to welcome you again at any of our serviced residences.

4
Everyone

great location close to city main streets, comfort apartment , comfort beds nice living room, well equipped kitchen. quiet neighborhood and close to public transportation(about a minute from the tram station) Excellent, efficient, helpful and pleasant stuff. A good hotel for any type of visit. Thank you "Citadines" stuff for everything

By on Jun 11, 2018

Review comment responded on Jul 24, 2018

Dear Guest, thank you for taking time to share your stay experience with us. We are glad that you enjoyed your stay with us at Citadines Munich and we are thankful for the compliments about our staff members. We look forward to welcome you again in the near future.

5
Everyone

Very clean room and nice staff. Only 10mins walk from one of the best beer garden in town which is great with kids. There is an outdoor playground.

By on May 23, 2018

Review comment responded on May 23, 2018

Dear Guest, thank you for your feedback. We are happy that you enjoyed your stay with us and we look forward to welcome you again at our property in the near future.

3

munich getaway

Everyone

1 bedroom deluxe unit was spacious but heat was too hot the whole time and the staff said they could not do anything to fix it. Kitchen is poorly stocked. We weren't made aware when we booked that renovation was going on. It's was LOUD and annoying. The location is good and 24 gym was handy

By , from Sunnyvale CA on Nov 30, 2017

Review comment responded on Dec 21, 2017

Dear Molly, thank you for your comment. Thank you also for mentioning the point of renovation. We have published the notice of renovation on many relevant touch points (such as reception, elevator etc.), it might not been noticed by you during your stay. We want to inform you, that we have the renovation works during the week from 8 a.m. till 7 p.m. and on the weekends from 9 a.m. till 5 p.m. Regarding the heat, we want to inform you that our property is equipped with a central air heating system. Air temperature is centrally controlled for the entire building and not for the individual apartments. The heating is automatically activated on days with low temperatures. This is a rather common practice in many parts of Europe. We look forward to welcome you again at any of our serviced residences and convince you of a better service.

4

nice hotel with easy access to transportation

Everyone

We arrived prior to check in time and we were allowed to check in early as our room wa s ready for us. The hotel is clean and roomy like a little one bedroom apartment. There was a small kitchen with all the amenities which was nice. The shower sucked ( low water pressure and broken hand held sprayer) and a little small but not that big of a deal. The location was convenient with transportation to get you where you wanted to go.

By , from California on Nov 28, 2017

Review comment responded on Dec 20, 2017

Dear James, thank you for taking time to write us your comments. We are glad that you enjoyed your stay with us at Citadines Munich. At the same time, we are happy to have met your expectations and that you had an pleasure stay. As you know, we have an ongoing renovation of our property and we would be happy to welcome you again and convince you of a better offer and service.

Citadines Arnulfpark Munich

Arnulfstr. 51, Munich, BY 80636
url importing https://www.orbitz.com/Munich-Hotels-Citadines-Arnulfpark-Munich.h2974623-p2.Hotel-Reviews