5 stars for location since it's attached to the mito station, various stores and restaurants. 3 stars for staff because though some were very professional and nice, others seemed too timid and quiet to be working at the reception area. 2 for cleanliness because everything seemed up to date at first ...
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center location of Kyoto, easy to go all places, buses, subway, train, food places, shopping, etc.
The hotel is on the opposite side of the Kyoto Station. The location is very good. It can be seen from the hotel. Although the hotel room is not large, but to see the re renovated, breakfast is very good, there are two restaurants to choose from, the overall feeling good.
The room was really pleasant an very close to the local train station. When my family fell ill and missed our check out by less than 30 minutes, the hotel was patient, kind and understanding. Thank you for a clean place to stay, with great little extras in the room.
This Hotel's staff was very helpful and generous and the hotel itself, tho a bit worn about the edges was just fine. the location was nice with the help of our GPS phone maps easier to navigate with bus transit. It is located near many Temples and gardens as well as fine neighborhood cafes and restaurants if you ventured off the main road- which we did. The room was clean tho smoking abounds in Japan and you still get second hand smoke. Wifi is only in the lobby as in most Japanese hotels. Timing was not on our side with a group sharing the Sento so we did not get to use it. But overall I found it an enjoyable stay.