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Recent guest reviews

Not downtown but close to where I needed to be. Unfortunately much ice in the parking lot but this is not unique to Montreal.

The hotel is old and in a shady area. The staff was nice but behind a glass wall, that says something about the clientele and neighborhood. They have free porn channels on the tv. Didn’t feel comfortable staying here.

The hotel is old and in a shady area. The staff was nice but behind a glass wall, that says something about the clientele and neighborhood. They have free porn channels on the tv. Didn’t feel comfortable staying here.

We had bed experience with their internet it was not working properly each time I called answer was let me rest our rooter hopefully will work never did!!! I do not know if ever they rest rooter. Another reason was too many peoples are on, there was no password was needed for WIFI so anyone can get on. They forget to clean room on our first day they keep promising will send someone never did!!!!!! Because of this we had to move to another hotel

Nice, new hotel. Close to a nice area, but not exactly there.....

The room was clean and looked like that it was recently remodeled. Staff were very friendly too. On the minus side, there is no elevator for the 2nd floor and the breakfast could be improved.

Small hotel that has good customer service and is clean.

I would rather say it is more of a Motel than Hotel. All is good except the breakfast. If there is an option of lower "Room Price without the Breakfast" option, I would rather choose that instead of "Room Price with free Breakfast."

Hotel old motel conversion and there isn't enough lipstick to hide it. Check-in - Prepaid w Orbitz and forced to full deposit. (not an authorization, but full). If your using a USD card youll lose $$. Room: Clean, and a view of an industrial building and parking lot. Fridge Broken - housekeeper came, confirmed and oddly never came back. She did say we would get a phone call that never came. On the plus side, the heat worked. Soap was moldy and disgusting. Breakfast - They may have forgotten it was supposed to be open. Housekeeper did open it, but nothing was out an hour after it was supposed to be open. (Housekeeper was the best part of the stay because of her friendly smile and attitude. Front desk staff you'll feel immediately they are doing you a favor helping you. Check out - this was a joke, they send a housekeeper up to there rooms to confirm it is in okay condition. (they send someone to check every room when you checkout. What kind of guests do they get?). Front desk forced me to release saying she refunded my payment before she actually did. (I asked, clerk, stared at me with a blank look and did nothing to refund my deposit until it was signed.) Overall, it really is a low budget motel at best. If location is good for you (which is why we stayed there), and the rate (which wasn't for us) is stellar then go for it. Otherwise be prepared for the horrible views, rude inattentive staff, and below the average facility. Otherwise loads of options.

The hotel was well-kept and clean. My room was comfortable, and the staff was very helpful and polite. The hotel is located conveniently near several restaurants and grocery stores. My only complaint is that the internet wasn't consistently reliable while I was there.

We arrived a little early and the hotel staff was unfriendly in the manner the My kicked us out and said come back later. The hotel cleansing staff was the most friendliest. I asked and discussed early checkout. They didn't take note, disturbed my morning love, required to call instead of hotel clerk at the door couldn't deliver the same message. Over complicated

The Hotel is in an industrial area, thus the price. The room was attractive and quiet enough though a little musty. Bed very firm. The WIFI was iffy and went in and out. Actually pretty good hotel for the money. Only about 15 minutes or less to the center of Montreal (and at the time of my stay the ENTIRE highway system seemed to be under construction at once!). If you are looking for super fancy, a pool and amenities this is not your place. If you are looking for a nice inexpensive place to stay, this is your place.

Nice, clean, pleasant place to stay in an area that although off the beaten track, was very convenient for our needs.

6951 St-Jacques West Montreal QC

Hotel highlights

  • Close to Concordia University Loyola Campus
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Côte-Des-Neiges—Notre-Dame-De-Grâce, Le Chabrol Hotel & Suites is within a mile (2 km) of sights such as Concordia University Loyola Campus and Lachine Canal National Historic Site. This 60-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.


Dining

Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 60 soundproofed rooms feature free local calls and safes. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers are also standard.


Property features

Guests of Le Chabrol Hotel & Suites enjoy free WiFi in public areas, microwave in a common area, and free newspapers. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include an ATM, a convenience store, and a picnic area.

Room options

Deluxe Room, 1 Queen Bed, Jetted Tub

1 Queen Bed | Sleeps 2

Executive Suite, 1 Queen Bed, Hot Tub

1 Queen Bed | Sleeps 2

Classic Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Suite With Spa Bath (131)

1 Queen Bed | Sleeps 2

Guest reviews for Le Chabrol Hotel & Suites

Everyone (13) Couples (1) Family (1)
4
Everyone

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Thank you for rating us!

4
Partner Couples Family

Not downtown but close to where I needed to be. Unfortunately much ice in the parking lot but this is not unique to Montreal.

By on Feb 15, 2019

Review comment responded on Feb 15, 2019

We are sorry the weather conditions of Montreal were not to your liking during your stay, and we hope you were able to benefit from the public transport bus (located in front of the hotel) which goes directly to the heart of downtown :)

2
Everyone

The hotel is old and in a shady area. The staff was nice but behind a glass wall, that says something about the clientele and neighborhood. They have free porn channels on the tv. Didn’t feel comfortable staying here.

By on Dec 14, 2018

Review comment responded on Dec 18, 2018

Hi, We are sorry to see that you didn't enjoy your stay at Le Chabrol. We take pride in our establishment and all of the services that we offer to our customers. Despise this, we hope that you still had a good time in Montreal. Best Regards

1
Everyone

The hotel is old and in a shady area. The staff was nice but behind a glass wall, that says something about the clientele and neighborhood. They have free porn channels on the tv. Didn’t feel comfortable staying here.

By on Dec 14, 2018

Review comment responded on Dec 18, 2018

Hi, We are sorry to see that you didn't enjoy your stay at Le Chabrol. We take pride in our establishment and all of the services that we offer to our customers. Despise this, we hope that you still had a good time in Montreal. Best Regards

2
Everyone

We had bed experience with their internet it was not working properly each time I called answer was let me rest our rooter hopefully will work never did!!! I do not know if ever they rest rooter. Another reason was too many peoples are on, there was no password was needed for WIFI so anyone can get on. They forget to clean room on our first day they keep promising will send someone never did!!!!!! Because of this we had to move to another hotel

By , from Mexico City on Oct 27, 2018

Review comment responded on Oct 30, 2018

Hi, We would like to extend of our most sincere apologies in regards of the situation that occurred during your stay at Le Chabrol. Indeed, when we are at a high-rate occupancy, our network tends to slow down or shut off completely. Despise all of our best efforts, sometimes it is completely out of our control. Although, we will take all of this in consideration and take all of the necessary actions to correct the problem. We would like to present our apologies, once again, and take the opportunity to thank you for staying with us and leaving a comment. Best Regards

3
Everyone

Nice, new hotel. Close to a nice area, but not exactly there.....

By , from ohio on Jul 20, 2018

Review comment responded on Jul 20, 2018

Hi, We would like to thank you for your comments. Best Regards

4
Everyone

The room was clean and looked like that it was recently remodeled. Staff were very friendly too. On the minus side, there is no elevator for the 2nd floor and the breakfast could be improved.

By , from California on Jul 2, 2018

Review comment responded on Jul 3, 2018

Hi, Thank you a lot for your comments. Hoping to count you as a customer again during your next visit in Montreal. Best Regards

3
Everyone

Small hotel that has good customer service and is clean.

By on Jun 8, 2018

Review comment responded on Jun 8, 2018

Thank you for your kind words. We hope to you again soon!

4

it's a decent place.

Everyone

I would rather say it is more of a Motel than Hotel. All is good except the breakfast. If there is an option of lower "Room Price without the Breakfast" option, I would rather choose that instead of "Room Price with free Breakfast."

By on May 14, 2018

Review comment responded on May 16, 2018

Hi, Thank you a lot for all of your comments. Even though we always try to give all of the options possible for our continental breakfast, it is impossible for us to offer eggs, as we do not have a kitchen in the establishment. Despise this, we hope to welcome you back.

2

converted motel, wouldn't recommend at all.

Everyone

Hotel old motel conversion and there isn't enough lipstick to hide it. Check-in - Prepaid w Orbitz and forced to full deposit. (not an authorization, but full). If your using a USD card youll lose $$. Room: Clean, and a view of an industrial building and parking lot. Fridge Broken - housekeeper came, confirmed and oddly never came back. She did say we would get a phone call that never came. On the plus side, the heat worked. Soap was moldy and disgusting. Breakfast - They may have forgotten it was supposed to be open. Housekeeper did open it, but nothing was out an hour after it was supposed to be open. (Housekeeper was the best part of the stay because of her friendly smile and attitude. Front desk staff you'll feel immediately they are doing you a favor helping you. Check out - this was a joke, they send a housekeeper up to there rooms to confirm it is in okay condition. (they send someone to check every room when you checkout. What kind of guests do they get?). Front desk forced me to release saying she refunded my payment before she actually did. (I asked, clerk, stared at me with a blank look and did nothing to refund my deposit until it was signed.) Overall, it really is a low budget motel at best. If location is good for you (which is why we stayed there), and the rate (which wasn't for us) is stellar then go for it. Otherwise be prepared for the horrible views, rude inattentive staff, and below the average facility. Otherwise loads of options.

By , from Toronto on Jan 2, 2018

Review comment responded on Jan 8, 2018

Good morning, Firstly, we would like to offer our sinceres apologies concerning your stay in our establishment. It appears that, from what we are gathering in your comment, that out deposit policy seems to have been the major contentious point of your stay here. Based on the previous years and the experience we had during the holidays season, we had put the deposit policy in place, to counter customer's complaints for the cigarette smell and people that might come here to host parties, that would be an extreme disturbance. As well for the cameras in our hotel, we had put those measures in place to ensure the quietude in the rooms, as well as making sure that our establishment is secure at all time. We do take your comments seriously and will gather all the information provided in order to better the experience for all of our customers. Best Regards

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