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Comfort Suites Montgomery

2.5 out of 5.0

Recent guest reviews

Stayed here last night while traveling through. "Average" is a good description. Hotel is older, with older decor in a part of town that is close to the highway and filled with travel hotels. Saw police cars at the hotel across the street as we were arriving. Room was big, clean, well stocked with toiletries, everything worked fine, but no wireless internet, only old school plug in. Breakfast was good but limited compared to other hotels in same price range, most of the baked goods were packaged not fresh. Staff was not overly friendly. Overall, a bit over priced for what you get and not sure that I will stay here again.

The room smelled bad - the couch smelled of vomit. The A/C was very noisy. The room was poorly maintained overall - please see photos. I do not understand how this hotel could get such great reviews from others.

Room rates were good. Room 113 and facility was spacious and clean, but AC needed attention, The temp control did not work so the choices were, full on or off. Additionally, hair dryer did not work, Reported both to desk, Room was quiet. Breakfast was better than most mid range hotels. Would stay here again.

Pleasant Hostess, we asked for a quiet room and it was a very quiet suite, clean comfortable. The fitness center was okay, breakfast about the same everywhere. The price was very reasonable. All in all would definitely stay again.

We stay at Comfort Suites on our yearly trip back and forth from Florida. I like their room arrangements but still after repeated criticism on their sofa sleeping bed, I give up .They haven't improved in 5 years and I guess the word is never. The springs are downright to the floor. Don't get in this or you will need a crane to get out. Otherwise the room is comfortable. The breakfast buffet had one of the best biscuits and gravy I have eaten.

I travel a great deal for work, and usually seek out CSs, because of their consistent quality, and customer service. This one, however, was lacking in so many areas. The female who checked us in was great... but it quickly went downhill from there. The pullout couch was broken, the chair was badly stained, AC thermostat didn't work, and the filter looked like it hadn't been cleaned in months. I actually woke up in the middle of the night coughing, and had to find water. The Night Audit staff was unfriendly and unhelpful. He was too busy chatting with a female, over the counter, to offer even a simple smile, when I checked out the sparse the A le carte snack bar (these are usually well stocked with a good selection of snacks and beverages). Breakfast, the next morning, was barely breakfast, at all. Upon checkout, my husband asked what they usually serve (knowing full well what is supposed to be there), and the employee rattled off a few items. He asked why most of that (adding bananas, and a few other things CSs usually have) were not available to us. She said they were either out, or they do they do not serve them, respectively. If your establishment offers a "full" breakfast, it should be provided, and during the FULL breakfast time scheduled hours. Period. It's a good thing this Comfort Suites isn't on my work travel route, as I will never stay there again. Next Christmas, when we travel to, and from, Mississippi, we will most definitely stay elsewhere.

In town for the Camellia Bowl! The downtown hotels were priced thru the roof so I picked this one out of a hat! 10 minute drive downtown made the 100 dollar+ savings well worth it! The rooms were very large with a fridge, microwave, free wifi, and coffee maker! It's not a new building but for the most part, was clean! Only downside is that not a single vending machine on any floor worked. I could have used a late night bottle of water. Go Rockets!

Below average for a Comfort Suites. Front desk personnel not friendly during check-in. My wife found a huge roach in the bathroom during the night. Front desk guy said we would hear from GM that day, but we never did. I think a hotel has a few minimum obligations to their guests, and one of the most important is pest control. Cannot recommend this property.

I went here with my wife last weekend to go gambling at wind creek casino in wetumpka. Which i dont recommend anyone to go. I didnt win a thing there and we went to BOTH casinos in two days. I recommend harrahs cherokee. Anyway the hotel was great the front desk was friendly and welcoming. The room was comfy nice size and clean. My only advise is to have better mattress pads and to have the mattresses in plastic protectors to prevent stains and bugs. Other then that everything was great. I would definitely come back to this hotel if im ever in the area again.

I'm a person that looks at the bright side of EVERYTHING but this hotel left a sour taste in my mouth. The suite itself was nice. Nice size tv, nice decor, furniture could use some updating, the bathroom was clean and tidy, and the bed was absolutely COMFORTABLE!! I could literally take that bed home. My boyfriend and I took a late night swim in the pool, which was very nice. I was really hoping to enjoy The hot tub but the over powering smell of chlorine killed that moment for me. The staff could brush up on their hospitality skills- I was getting breakfast and preparing to take it back to my room.. When one of the workers tell me that I had to eat the food in the breakfast area because of the complaint of bugs. :/ She was not pleasant at all. I didn't see a sign that confirmed her statement, so I proceeded to my room. My thing is, if you can't eat in the rooms.. Why put a refrigerator and microwave in each suite?! Although this hotel provided great comfort.. It could do better with its people skills.

5918 Monticello Dr Montgomery AL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Comfort Suites Montgomery places you within 2 miles (3 km) of Eastdale Shopping Mall and Montgomery Museum of Fine Arts. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. It's also near Auburn Montgomery and Carolyn Blount Theatre.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 60 air-conditioned accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Sofa beds, microwaves, and refrigerators are also standard.


Property features

At Comfort Suites Montgomery, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, Non Smoking

Queen 2 | Full 1 | Sleeps 5

Deluxe Suite, Multiple Beds, Non Smoking

Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 49 reviews