Fiesta Inn Monterrey Valle3.5 out of 5.0
Recent guest reviews
Bad service: go elsewhere! When I tried to check-in, 45 minutes before the check-in time, the lady at the front desk told me: you can't, it's not time for your check in yet... and then turned her head and continued what she was doing. did not suggest to hold my luggage or stay at the lobby, nothing! Also, the heat at my room and several others (I talked to other guests) was not working and when I asked the lady at the front desk she told me: "yes I know, but I thought it was only on a different floor"...
Clean, comfortable, well designed and modern, this hotel offers everything a business traveler could ask for. Most importantly , the Guest Services Team is on par, if not better than some of the world's most expensive five star hotels. Their service and kindness in taking care of their guests is very hard to top.
I stayed for 9 days during a vacation in Monterrey. Staff was always friendly, hotel was clean, newer style furnishings. rooms are hardwood (no carpet) so cleaning is easier/fresher. The lobby area is very spacious with many sitting areas, plus an outdoor sitting area (Urban Garden). Beds had nice cotton sheets. Pillows are on the 'hard' side so if you like a soft pillow bring our own (I always bring my own pillow when I travel).
Very comfortable business hotel. Breakfast included good quality for business type hotel. Comfortable rooms, nice and functional lobby area. Very good location in the area. Helpful staff. Very good option for a few business days.
i honestly had a great experience in the hotel, i know im writing a bit late, but i just wanted to say how great was almost everyone in the hotel with me, i stayed there for 2 weeks, and everything was good
This is a nice, clean hotel, conviniently located at Monterrey's business district, in San Pedro Garza García municipality. It is renovated, has a very good restaurant and a nice patio. On selected days, you can have grilled meat. Rooms are spacious, beds are nice and has space were you can work comfortably. This hotel is a good choice.
I stay at the hotel since it has been renovated unfortunately is the same pig but with lipstick. That have to change me 2 time from room: 1st room the air conditioner was making a terrible noice like something falling inside the wall/ceiling. When they sent a person to help me move this employee ask me for a tip!! Can you believe that!... 2nd Room have cockroaches I found 1 in the bathroom and other under the sink. 3rd Room very nice but seems that there is sewer pipe that runs through the entrance because time to time it smells terrible! The last thing is that the first night I asked for room service and it took 50 minutes to bring a burger. The menu says it's Angus certified, don't believe that! is a frozen beef it was terrible food and service, the manage Juan apologized but was too late I was very angry couldn't eat that, went out for dinner to a close place more economical, fast and great service. The people at the front desk very kind and always trying to help me but the hotel is just terrible is old and they try to cover all issues with a new look. Not recommend.
We travelled for business there and the staff was very friendly, the food great, the rooms big and with everything you may need. Its totally worth staying there. Its great located and just an Uber-ride from anywhere. Its not close to the airport, but you can easily arrive there in a few minutes rides.
Fiesta innonterrey Valle is a nice business class hotel. Staff is very attentive and service in general is good. Very convenient in-house restaurant with room-service. Food quality is good and prices are abarate. Furniture in the rooms and room layout is funky, a bit awkward but passable for short stays
The hotel is a common business class one. Some problems I faced in my room were the bad smell in the lavatory and the noise coming from everywhere. At some times, it was like maintenance people were working during the night. The placement also make it not so close to any stores or drugstores, for exemple. For everything you need a taxi if you don't know very well the place and don't want to take any risk.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Fitness center
Located within a mile (2 km) of Plaza Fiesta San Agustin, Fiesta Inn Monterrey Valle is within 2 miles (3 km) of KidZania Monterrey. This 176-room, 3.5-star hotel has free in-room WiFi along with free self parking and a fitness center. Faro de Comercio and Fuente de la Vida o Neptuno are also near this San Pedro Garza Garcia hotel.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
Fiesta Inn Monterrey Valle's 176 air-conditioned rooms provide coffee makers, safes, and ironing boards. Guests can expect to find free WiFi.
At Fiesta Inn Monterrey Valle, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 440 reviews