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Auténtico Monterrey

4.0 star property
Hotel connected to a shopping center in San Pedro Garza García with free parking
VIP Access

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Photo gallery for Auténtico Monterrey

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes
Terrace/patio
Exterior
Outdoor pool, cabanas (surcharge), sun loungers
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    ‪1 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Galerias Monterrey
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬
VIP Access
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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Lounge

Master Lounge | 1 bedroom, in-room safe, desk, blackout drapes

Master Lounge

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, desk, blackout drapes

Junior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, desk, blackout drapes

Master Suite

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Pedro Garza García

Auténtico Monterrey places you next to Paseo San Pedro and within 2 miles (3 km) of Plaza Fiesta San Agustin. This 33-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in San Pedro Garza García, it's connected to a shopping center and also close to Galerias Monterrey and San Jose Hospital Medical Center.

What's nearby

  • Paseo San Pedro - 1 min walk - 0.0 miles
  • Plaza Fiesta San Agustin - 3 min drive - 1.9 miles
  • Fashion Drive - 3 min drive - 1.7 miles
  • Galerias Monterrey - 4 min drive - 2.4 miles
  • Macroplaza - 7 min drive - 4.3 miles

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 41 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Sierra Madre Brewing Co. - ‬5 min walk
  • ‪Campomar - ‬3 min walk
  • ‪Nespresso Boutique - ‬3 min walk
  • ‪Colmillo - ‬5 min walk

About this property

Auténtico Monterrey

Hotel connected to a shopping center in San Pedro Garza García with free parking
At Auténtico Monterrey, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 450 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-out, a terrace, and laundry facilities.
60-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also available.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 for adults and MXN 140 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Reysbar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 450 per vehicle
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Frequently asked questions

Is free cancellation available at Auténtico Monterrey?

Auténtico Monterrey provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do within easy reach of Auténtico Monterrey?

This hotel is located in San Pedro Garza García, just steps from Paseo San Pedro. You'll also find Galerias Monterrey and Macroplaza within a short drive.

Is there parking available at Auténtico Monterrey?

Yes, self parking is offered for free at the hotel.

Does Auténtico Monterrey include a casino?

No, Auténtico Monterrey doesn't have a casino.

Is there an indoor pool at Auténtico Monterrey?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Auténtico Monterrey?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Auténtico Monterrey?

No, this hotel doesn't have a spa tub.

Does Auténtico Monterrey have a restaurant that serves breakfast?

Yes, Auténtico Monterrey serves a cooked-to-order breakfast for a surcharge each morning at Reysbar.

Does Auténtico Monterrey allow pets to stay for free?

No, pets and service animals aren't allowed at Auténtico Monterrey.

Are there connecting rooms at Auténtico Monterrey?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Auténtico Monterrey?

The closest major airport to Auténtico Monterrey is General Mariano Escobedo Intl. Airport (MTY), which is 23.4 mi away (41 minutes by car).

Are there rooms with balconies at Auténtico Monterrey?

No, there aren't any guestrooms with balconies at Auténtico Monterrey.

Auténtico Monterrey Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 800 reviews
Rating 8 - Good. 181 out of 800 reviews
Rating 6 - Okay. 113 out of 800 reviews
Rating 4 - Poor. 71 out of 800 reviews
Rating 2 - Terrible. 57 out of 800 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aurelio Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

YESIKA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mi first room was terrible. It looks like they renovated although was a cheap job. Holes in the walls where the AC unit was placed. The shower was not working properly as the water level got stuck up to your ankles. The corridors with carpet full of stain's everywhere. I request immediately to be changed room although the hotel was full booked until Wednesday. So then I was able to get a better room. Still the carpet in the corridors are dirty and full of dust and the reception area on the 3rd floor is not welcoming at all. The only good thing was Selena at the reception what an incredible person. (her professionalism and empathy was amazing).
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2025

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Nellybet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 Stars

Staff was attentive.
Stayed 2 nights in Mar 2025

6/10 Okay

Marisela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant inside the hotel was delicious. The hotel needs some remodeling.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Mar 2025

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
In this day the tv in the room should at least be a Smart Tv, pillows where thin, overall did not get the boutique hotel feeling
Stayed 1 night in Feb 2025

8/10 Good

Josele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for business

Stayed 1 night in Feb 2025

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good, will probably need some maintenance around the carpet and some minor details on the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Seung Whan

Business traveler
Liked: Cleanliness, amenities
Ver good
Stayed 2 nights in Feb 2025

6/10 Okay

Romeo

Business traveler
Liked: Cleanliness, staff & service
Not the best for what you pay for
Stayed 5 nights in Feb 2025

8/10 Good

Dean

Business traveler
Liked: Room comfort

Good location but in pretty rough shape.

This place is well located in San Pedro G.G., but 4-star it is not. The lobby is dirty and in bad shape, as are the hallways. The rooms are admittedly cleaner and tasteful, but nothing to write home about. I’d come back if the price were right, but it’s not high on my list of favorite places to stay in Monterrey. Really great location though.
Stayed 1 night in Feb 2025

6/10 Okay

emigdio j

Business traveler
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 4 nights in Feb 2025

2/10 Terrible

Baldemar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn’t feel safe at hotel

I was visiting Monterrey for a wedding . Once I got to my room it was very dirty and there was a huge hole on the wall that I could see wires and it was missing a piece of wall. Didn’t feel safe staying there because it was a big hole and felt like any type of animal could come out from there at night. Room was extremely dusty and dirty it’s not the way it looks on pictures . I told the lady that I didn’t feel safe there and that I wanted my refund she said they would look into it. I received an email yesterday from hotels.com saying that they couldn’t get any feedback from the manager. I am very disappointed with hotels because no one was able to help me . I am not asking for any money back but at least to give me a credit for the money I spent and didn’t stay there . Very dissatisfied and disappointed
Stayed 2 nights in Jan 2025

8/10 Good

MEGEN

Stayed 4 nights in Feb 2025

10/10 Excellent

John, Winona

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as always.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff is the best!
Stayed 4 nights in Jan 2025

2/10 Terrible

Armando

Stayed 1 night in Jan 2025

6/10 Okay

Keyla

Traveled with family
Disliked: Staff & service
Al parecer el hotel esta en remodelación y no es muy buenas condiciones. El ultimo piso se renta al publico para fiestas y todos las noches se nos dificultaba dormir por el ruido. No hay seguridad, por lo mismo de que se renta para eventos cualquier persona puede entrar y salir. Los cuartos si estaban amplios y limpios. La ubicacion también es buena, hay buenos lugares para comer, salir de noche y también para ir de compras.
Stayed 3 nights in Dec 2024