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Iberostar Rose Hall Beach All Inclusive

3.5 out of 5.0

Recent guest reviews

Beautiful resort with excellent staff. Love waitress Monique on the beach and the entertainment staff, including Teddy Bear and Mr. Neat. We have returne several times. Only complaint would be more variety of food at the buffet.

Great hotel,great food and extremely friendly staff. If you don't enjoy your stay here,you won't enjoy anywhere.

I was there for one day and experience roaches in my room .I had to request my room change which was to second floor.

I hat was meant to be a nice family celebration turned out. To be one of our worst holidays. From arrival it was clear staff not prepared to make effort Their default response to things was NO We had children and we were celebrating a 50th party but they made us feel like a nuisance No one was prepared to do anything until we kicked a fuss Basic things were use simply being made a big deal of Despite informing of our holiday/ celebration they did not seem interested in us at all We noticed a difference in how other guests were treated

Poor customer service Staff said no every request Food was boring Guest service was difficult to work with No wifi the first 4 days No bell service for luggage on departure Will never return

The staffs were friendly. We enjoyed our stay and wish it could have been longer.

Was not happy that the kids couldn't play on the water slide. Everything else was awesome! :-)

Staff members was very friendly and helpful. Also willing to do anything to make you happy.

I will never stay here again upon arrival my television and cooler was not working and my bathroom sink was clog (water was draining very slow) also room service menu was very limited

At first I was very nervous about staying there alone, but I read all of the wonderful reviews, which all turned out to be true!! I had such a great time. The staff is amazing, everyone went out of their way to make sure I was enjoying myself. I met a lot of nice people that I still keep in touch with. I can't wait to go back.

Family and I just returned from a one week stay at the Iberostar Beach Resort and I must say that our experience with the resort was great!! I was a little skeptical at first because of some guest reviews, but rest assured the place is great and beyond what we expected. The staff was very friendly and always attentive to our needs each and every time. The pool staff was very friendly and always looking to make sure the guests were involved and having fun. There are daily activities at the pool and in the evening time too. We will definitely be back and look forward to another stay at the Iberostar Resorts.

Good, good , good, and good. I don't appreciate this demand for more info than I want to provide.

Although some parts of the stay were just bleh...the food for example, the staff made up for it. Super friendly and always interactive, they made the difference here. The Buffett was okay. They had some local options, but most food was typical Buffett food. Highly recommend the Japanese steakhouse. Spa services were wonderful. For nighttime entertainment head to the suites for the disco and music bar. Nothing else going on after 1030 at the beach.

I had a relaxing trip at this resort. Staff were terrific and the resort itself was very nice! Would totally go back!

My experience was wonderful. I can't wait to go back.

The hotel was very professional they offered me a free upgrade and the staff was excellent

We had a fabulous time! Very impressed with the friendly staff, they were always smiling and helpful. The beach was awesome! The pool water was too cold to spend time in but the lounge chairs around it were very nice. The entertainment was great and always a lot of fun. Very clean facilities. The bar tenders were awesome, especially Patrice, Garth and Andrew! Loved getting drinks brought to us on the beach, poolside and in the theatre. The website is a little misleading in that the indoor pool and spa area are not at this resort and required an appointment and golf cart ride to it along with additional cost; we didn't schedule to go there while staying here. Thanks for a great vacation!

Very nice hotel, beautiful beach. The staff was excellent. Wish the fridge was colder but you could always find a cold beverage.

The Staff was very Nice! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+

My visit was ok overall. I was disappointed in the food, at the buffet hamburgers a left to soak in a liquid, and are not grilled to order. Room service menu is very basic and limited, so if you don't want to leave your room be prepared to eat a hamburger or pizza. The selection in the mini bar was limited to only beer for alcohol. There was no juice in mini bar only soda and water, so only thing I could drink was water. My bathroom was clean at a quick glance, then I noticed mold and mildew o. Grout lines of shower wall, along the caulking of the bathtub, and along the ceiling. I found the comforter rough and uncomfortable and would itch my skin when I tried to lay on it. Staff service was excellent though.

Room options

Room, Ocean View

Full 2 | King 1 | Sleeps 4

Standard Room

Full 2 | King 1 | Sleeps 4

Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Junior Suite, Oceanfront

Full 2 | King 1 | Sleeps 4

Guest reviews for Iberostar Rose Hall Beach All Inclusive

Everyone (20) Couples (122) Business (1) Family (55) Other (29) Friends (40)
4

beautiful resort with excellent staff

Everyone

Beautiful resort with excellent staff. Love waitress Monique on the beach and the entertainment staff, including Teddy Bear and Mr. Neat. We have returne several times. Only complaint would be more variety of food at the buffet.

By , from Atlanta, GA USA on Sep 4, 2017

5
Everyone

Great hotel,great food and extremely friendly staff. If you don't enjoy your stay here,you won't enjoy anywhere.

By on Sep 3, 2017

4

room

Everyone

I was there for one day and experience roaches in my room .I had to request my room change which was to second floor.

By , from Boston on Aug 18, 2017

2

staff very unhelpful everything was no

Everyone

I hat was meant to be a nice family celebration turned out. To be one of our worst holidays. From arrival it was clear staff not prepared to make effort Their default response to things was NO We had children and we were celebrating a 50th party but they made us feel like a nuisance No one was prepared to do anything until we kicked a fuss Basic things were use simply being made a big deal of Despite informing of our holiday/ celebration they did not seem interested in us at all We noticed a difference in how other guests were treated

By , from UK, Cambridgeshire on Aug 13, 2017

1

horrible experience staff was a nightmare said no

Everyone

Poor customer service Staff said no every request Food was boring Guest service was difficult to work with No wifi the first 4 days No bell service for luggage on departure Will never return

By , from glatonbury CT on Aug 12, 2017

5

great staff

Everyone

The staffs were friendly. We enjoyed our stay and wish it could have been longer.

By , from Wiodbridge, VA on Jul 25, 2017

5

i will you excellent for all departments.

Everyone

Was not happy that the kids couldn't play on the water slide. Everything else was awesome! :-)

By on Jul 4, 2017

5
Everyone

Staff members was very friendly and helpful. Also willing to do anything to make you happy.

By on Jun 8, 2017

1

beach is very nice but food was just ok

Everyone

I will never stay here again upon arrival my television and cooler was not working and my bathroom sink was clog (water was draining very slow) also room service menu was very limited

By , from LA on May 19, 2017

5

best vacation ever!!

Everyone

At first I was very nervous about staying there alone, but I read all of the wonderful reviews, which all turned out to be true!! I had such a great time. The staff is amazing, everyone went out of their way to make sure I was enjoying myself. I met a lot of nice people that I still keep in touch with. I can't wait to go back.

By , from Boston on May 2, 2017