SureStay Plus by Best Western Mobile I-65

2.5 star property
Hotel in Mobile with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Lobby
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

View in a map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Place, Dauphin Street
    ‪11 min walk‬
  • Place, Spring Hill College
    ‪13 min walk‬
  • Place, University of South Alabama
    ‪7 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Mobile

SureStay Plus by Best Western Mobile I-65 is a short stroll from Dauphin Street and Spring Hill College. This 94-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dauphin Street - 11 min walk - 0.6 miles
  • Spring Hill College - 13 min walk - 0.7 miles
  • Ladd-Peebles Stadium - 7 min drive - 3.7 miles
  • University of South Alabama - 7 min drive - 4.4 miles
  • Mobile Cruise Terminal - 11 min drive - 6.7 miles

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Baumhower's Victory Grille - ‬20 min walk
  • ‪The Juicy Crab Mobile - ‬3 min drive
  • ‪Olive Garden - ‬15 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with free breakfast and a fitness center
SureStay Plus by Best Western Mobile I-65 features a gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

What is there to do around SureStay Plus by Best Western Mobile I-65?

This hotel is located in Mobile within a short 14-minute walk of Dauphin Street. You'll also find Hank Aaron Stadium and Bragg-Mitchell Mansion within a short drive.

How much does it cost to stay at SureStay Plus by Best Western Mobile I-65?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Mobile I-65 on Oct 6, 2025 start from $55.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus by Best Western Mobile I-65?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus by Best Western Mobile I-65 feature a casino?

No, SureStay Plus by Best Western Mobile I-65 doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Mobile I-65?

No, there is no indoor pool at this hotel.

Is SureStay Plus by Best Western Mobile I-65 a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include free Internet access.

Are there hot tubs at SureStay Plus by Best Western Mobile I-65?

No, this hotel doesn't have a spa tub.

Does SureStay Plus by Best Western Mobile I-65 have a restaurant that serves breakfast?

SureStay Plus by Best Western Mobile I-65 offers free continental breakfast each morning though there is no restaurant.

Does SureStay Plus by Best Western Mobile I-65 allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus by Best Western Mobile I-65.

Does SureStay Plus by Best Western Mobile I-65 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Plus by Best Western Mobile I-65?

The closest major airport to SureStay Plus by Best Western Mobile I-65 is Mobile, AL (BFM-Downtown Airport), which is 7.9 mi away (10 minutes by car). Another top airport is Mobile Regional Airport (MOB), which is located 7.9 mi away (20-minute drive).

Can I book a room with a balcony at SureStay Plus by Best Western Mobile I-65?

No, you won't find guestrooms with balconies at SureStay Plus by Best Western Mobile I-65.

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.4
Rating 10 - Excellent. 102 out of 310 reviews
Rating 8 - Good. 51 out of 310 reviews
Rating 6 - Okay. 43 out of 310 reviews
Rating 4 - Poor. 32 out of 310 reviews
Rating 2 - Terrible. 82 out of 310 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Austin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Upon arrival raw meat in fridge, air didn’t work properly was blowing heat whole time and dirty . Left after 10 minutes in room .
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Disliked: Staff & service, property conditions & facilities
Waste of time and money. Had to buy our own towels because there was none clean after four hours of checking in.
Stayed 1 night in Jul 2025

2/10 Terrible

Simisola

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not relaxing- overall cleanliness is horrible May be the hotel could not afford to pay good cleaners. Toilet seat shifts- headboards have oily like stains all over- The bathroom corners dirty & rusty- and that was the second room we had - the first room we had the toilet didn’t flush- such a nightmare-glad we only needed couple of hours sleep to catch a flight. Couldn’t even take a shower because I was not sure what else could go wrong.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

John

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Earnest

Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys don't work. EXTREMELY slow staff. room is gross and too cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Kermit

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

noelle

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Frustrating

Hotel was nice, large room, great AC in 100 degree temp, great shower, good bed but room had no towels available til morning, had popcorn, fake fingernails and an earring on the carpet. Also pillowcases had hair and make up on 2 of them. Could be a nice place with better attention.
Stayed 1 night in Jun 2025

6/10 Okay

Lakimfeya

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Need a few little touch ups the stay was comfortable wasn't sure I they were short of housekeeping
Stayed 1 night in Jun 2025

8/10 Good

Jordan

Liked: Staff & service
Disliked: Amenities
So, obviously not the highest end place. For for a mid 60’s a night fee, I had a decent bed, relatively clean place, and the girl at check-in was friendly. You don’t stay in lower end hotels and expect a 5* stay. It was exactly what I paid for and I was satisfied.
Stayed 1 night in Jun 2025

4/10 Poor

Glen

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome love it !
Stayed 1 night in Jun 2025

6/10 Okay

Lornnia

Liked: Cleanliness, staff & service, room comfort

Comfortable

The carpet smells like fabulouso and mildew. The room very clean I did have a bad experience someone was in my room I got another room
Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service up The frame was, it's not under the time that we got there. We had to move to another room after being told to leave and come back and check-in time, that would be ready. No alarm clock, no phone in the room. There was water on the sheets when we got there to run that changes too. And then um We had to ask for them to come and remove them and reducing them.I would never stay there again.It really soaked I would really love to have a refund
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Staff/Check-In host (L. Moore) was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Stayed 5 nights in May 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was disgusting!!! The room had big roaches, smelled bad, the TV didnt work and i didnt feel safe leaving my car in the parking lot. Never again!!! The only thing was thw lady in the front was nice.
Stayed 1 night in May 2025

10/10 Excellent

Krystin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Keziah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever, the floors were dirty and sticky, the hallways stank and the trash cans were over flowing, the, the waffle machine was empty the juice machine was empty, they were out of towels and the bed looked like it was to recently used, the customer service sucks the manager at the front desk was rude
Stayed 1 night in May 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
The room was damp and smell damp, only 1 wash cloth for 2 people, Kleenex box was empty, no bath mat for the floor. Would not recommend.
Stayed 1 night in May 2025

2/10 Terrible

Damyana

Disliked: Cleanliness, property conditions & facilities
I am writing to express my disappointment with my recent stay. Upon checking into my room, I discovered a roach infestation, which is completely unacceptable. Additionally, the continental breakfast that was advertised was not provided, which added to the inconvenience. To make matters worse, I had to switch rooms due to these issues, and I experienced difficulty gaining access to my new room, causing further frustration. I hope you take these concerns seriously and address them appropriately. I would appreciate a response and some form of compensation for the inconvenience.
Stayed 7 nights in May 2025