SureStay Plus by Best Western Mobile I-65

2.5 star property
Hotel in Mobile with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Daily self-serve breakfast for a fee
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is $77
includes taxes & fees
$67 per night
Oct 30 - Oct 31

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    14 min walk
  • Spring Hill College
    15 min walk
  • University of South Alabama
    6 min drive
  • Mobile, AL (BFM-Downtown Airport)
    10 min drive

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Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mobile

SureStay Plus by Best Western Mobile I-65 is a short stroll from Dauphin Street and Spring Hill College. This 94-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Dauphin Street - 14 min walk
  • Spring Hill College - 15 min walk
  • University of South Alabama - 6 min drive
  • Mobile Civic Center - 10 min drive
  • Mobile Cruise Terminal - 11 min drive

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Briquettes Steakhouse - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with a 24-hour business center and a 24-hour front desk
Guests of SureStay Plus by Best Western Mobile I-65 enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, laundry facilities, and a TV in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 624 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

What is there to do around SureStay Plus by Best Western Mobile I-65?

This hotel is located in Mobile within a short 14-minute walk of Dauphin Street. You'll also find Bragg-Mitchell Mansion and Ladd-Peebles Stadium within a short drive.

How much does it cost to stay at SureStay Plus by Best Western Mobile I-65?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Mobile I-65 on Nov 2, 2024 start from $71.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus by Best Western Mobile I-65?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Plus by Best Western Mobile I-65 feature a casino?

No, SureStay Plus by Best Western Mobile I-65 doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Mobile I-65?

No, there is no indoor pool at this hotel.

Does SureStay Plus by Best Western Mobile I-65 have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus by Best Western Mobile I-65 have a restaurant that serves breakfast?

SureStay Plus by Best Western Mobile I-65 offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Does SureStay Plus by Best Western Mobile I-65 allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus by Best Western Mobile I-65.

Does SureStay Plus by Best Western Mobile I-65 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Plus by Best Western Mobile I-65?

The closest major airport to SureStay Plus by Best Western Mobile I-65 is Mobile, AL (BFM-Downtown Airport), which is 7.9 mi away (10 minutes by car). Another top airport is Mobile Regional Airport (MOB), which is located 7.9 mi away (20-minute drive).

Can I book a room with a balcony at SureStay Plus by Best Western Mobile I-65?

No, there aren't any guestrooms with balconies at SureStay Plus by Best Western Mobile I-65.

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 138 reviews" "
Rating 8 - Good. 32 out of 138 reviews" "
Rating 6 - Okay. 18 out of 138 reviews" "
Rating 4 - Poor. 17 out of 138 reviews" "
Rating 2 - Terrible. 22 out of 138 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room didn’t even have a couch for my son to sleep on. They moved us to another room that had a broken couch, broken bed, broken closest doors you couldn’t open and a broken toilet seat. Woke up the next morning and all our cards quit working and got locked out in the back parking lot. The whole place inside and out was so dirty. Would never stay here again.
Stayed 1 night in Jul 2024

8/10 Good

WENDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ken

Stayed 1 night in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had the softest and most comfortable beds
Stayed 1 night in Jul 2024

10/10 Excellent

Mona Lisa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, room comfort
Overall it was okay!! The rooms toilet didn’t want to work correctly. One hallway had water all in the floor and had foul smell. Breakfast was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jared

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE!!!
We showed up and had to wait over an hour to get into our room! (We got there at midnight too) and when we finally got into our room, there was a terrible horrible smell because someone apparently flooded the hotel. Nats and Bugs everywhere and the sheets looked like they haven't been changed in who knows how long. Stains everywhere, even on the curtains!
Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Antoine

Stayed 1 night in Jul 2024

8/10 Good

Nicole

Traveled with family
Liked: Staff & service
Convenient
The hotel was convenient, we got a really good price, the room smelled musty. We got in late and left by 9am ish.
Stayed 1 night in Jul 2024

4/10 Poor

James

Business traveler
Disliked: Property conditions & facilities
Checked in and the key cards had trouble initially opening the room door. Went out to my car to get the rest of my belongings and upon return the keys did not work. Went to the front desk and the clerk "re-programmed" them. Still wouldn't open the room door. The clerk then attempted to open the door and no luck. Most of my belongings were in the room (including medical necessities). She moved me to another room. Upon entering it was either not cleaned after the prior occupants or currently occupied (thank goodness no one was in the room when I opened the door!). Returned to the front desk and now a third room was assigned. The clerk did not have the master key to the first room so I had to wait in the third room for approximately one hour before having access to my belongings. All of this was the check-in/first day! (Three night stay). i kid you not - the keys for the third room timed out every single day1 i'd leave and upon return, i had to go to the front desk to have them re-programmed. Please remember they give you TWO keys - both timed out every single time. I swear I thought I was secretly being filmed for Candid Camera. The hotel itself is aged and mediocre at best even if the keys worked. It's affordable but still not worth the price. I would not return under any circumstance - I rather sleep in my car.
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 3 nights in Jul 2024

8/10 Good

Kenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was OK. Àdd said full breakfast which was a little misleading i would say it was better than continental but not as good as a true full breakfast with scrambled eggs, bagels, butter for toast. Etc. It did have boiled eggs. Yogurt sausage(i don't eat that) bread no butter or PB. Waffles. Oatmeal or grit packages. Juice. So was ok. Rooms were clean. Bed was comfortable. Shower had great pressure. Ok stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Checked in at 9pm on our way to Fort Walton. The fridge had a bad stain and stunk, the door latch did not line up and the bed was a queen size instead of a king that we paid for. There were no other available rooms to move us too. The front desk kept saying they just opened up the third floor and apologized. They said they could not provide a refund since we went through Hotels.com. We were fine with a partial refund, but when Hotel.com talked to the management, they would not give a discount. They said since the room was non refundable, we got what we got. I say that is a horrible customer service attitude and we will never stay there again and don’t recommend for others.
Refrigerator stain and smelled real bad.
Door safety latch did not line up.
Paid for a king bed and got a queen
There were also little things like the outlets being loose.
Stayed 1 night in Jul 2024

10/10 Excellent

Antoine

Stayed 1 night in Jun 2024

4/10 Poor

Josh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was extremely dated. We stayed 3 nights and everyday our keys would have to be reactivated. There were only sheets on the beds and towels were not brought in. The staff was extremely helpful, but there just always seemed to be an issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raheem

Stayed 10 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Evy

Stayed 1 night in Jul 2024

4/10 Poor

Susan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Rosalyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service to this property was great but the overall stay and property was subpar. The first thing I noticed once I arrived was how dirty the parking lot was but since it was early in the morning I decided to still go in because I was tired after being on the road driving for the last 13 hours. Once inside I notice that the hotel was dated overall with the building but it had slight renovations to try to make it look better. Checkin was a breeze and I was given my room keys. Once I got to my room the first thing I noticed was hair in the sink but for me at that time I wasnt going make a big deal about but once I got to the bed the top sheet had dirt all over it and the sheet underneath was even worse. So at that point I returned to the front desk and told the receptionist. Once told he apologized and gave me keys to another room on the same floor one door down. Once there I opened the door and the first thing that hit my nose was the smell of cologne and the bed was all in disarray like someone just got out of the bed seconds ago. So at that point I really wanted to leave but the timing of almost 1 am kept me there, so I returned to the receptionist once again and again he apologized and gave me another key two doors down on the same floor. I asked if they had anymore rooms on any of the other levels and he stated that they were all booked. So I continued back upstairs to my third room. Once there this room appeared to be cleaner, but it had a fridge that was dirty
Stayed 1 night in Jun 2024

6/10 Okay

Gale

Business traveler
Disliked: Staff & service
Bad service
Had to constantly get new room card.
Stayed 2 nights in Jun 2024

6/10 Okay

Terry

Disliked: Property conditions & facilities
Nothing unique
Stayed 2 nights in Jun 2024

10/10 Excellent

Clyde

Business traveler
Swift and professional
The state was very pleasant quiet a lot of shopping centers around. The staff was very nice and took care of issues quickly.
Stayed 1 night in Jun 2024