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Recent guest reviews

Hotel was convenient to our dinner theatre reservation and was located around multiple retail outlets. The issue we had was in the middle of the night someone keyed into our room. Apparently the room attendant thought our room was vacant and gave our room to another guest. Needless to say this was upsetting to our family. I addressed the desk in the morning and then was told what happened and that the attendant felt terrible. Because of what happened they gave us $30 off our stay. What I'm wondering is if I wouldn't have said anything the next morning would they have addressed what happened?? Also is $30 off enough for a middle of the night entry into another customers room? We won't be staying here again.

Friendly staff

Because of snow storm canceled my reservation.

Free, full breakfast with sausages , eggs, waffles, juices, coffee, pastries, etc. Large and comfy lobby. The room was commodious, clean, but on the third night the heater in the room became noisy even on a low setting making it difficult to sleep. It was too late in my visit to ask the staff to remedy this. Staff was friendly and accommodating.

Beds were comfortable, breakfast area very clean and stocked by a lady .

The staff was super friendly during the reservation process and we were thrilled that they had a full hot breakfast as well as an open hot tub and pool in this crazy time. We felt completely safe in everything we did.

Street noise was a bit much.

I will stay here again.

I liked that they had a long table against one wall and to chairs so you can sit and eat a take out meal. I didn't like being woken by a train and again by someone being noisy in the hall way. ( not the hotels fault ) The beds are comfortable, clean rooms and plenty of room for suitcases. There was also a microwave and refrigerator inside a cabinet. There was a hair dryer, shampoo, conditioner, lotion and soap. I loved that they had a breakfast but it was limited.

Nice location, near Chanhassen Theatre. Easy to get in and get out. Quiet location and felt safe.

None

There’s a guy that works the front desk named Daniel. He has to be one of the nicest people I’ve ever met in my life..and I’m about to turn 50. He was so thoughtful and helpful.

Very clean and very quiet . Professional courteous staff. Good breakfast choices

It located a great location, The staff were very nice to work with. Very clean

Beautiful entry with fireplace and freshly baked chocolate chip cookies!

Nice area. Ample parking. Nice landscaping. Good area for dog walking.

Pond Promenade Chanhassen MN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within a mile (2 km) of Lotus Lake, AmericInn by Wyndham Chanhassen is within 2 miles (3 km) of Paisley Park. This 77-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at Houlihans Restaurant, the hotel's onsite restaurant.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests staying at AmericInn by Wyndham Chanhassen enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Superior Suite, 1 Bedroom, Non Smoking (One-Bedroom)

1 King Bed | Sleeps 5

Guest reviews for AmericInn by Wyndham Chanhassen

Everyone (15) Couples (5) Family (8) Other (1)
3
Family

Hotel was convenient to our dinner theatre reservation and was located around multiple retail outlets. The issue we had was in the middle of the night someone keyed into our room. Apparently the room attendant thought our room was vacant and gave our room to another guest. Needless to say this was upsetting to our family. I addressed the desk in the morning and then was told what happened and that the attendant felt terrible. Because of what happened they gave us $30 off our stay. What I'm wondering is if I wouldn't have said anything the next morning would they have addressed what happened?? Also is $30 off enough for a middle of the night entry into another customers room? We won't be staying here again.

By on Mar 27, 2022

Review comment responded on Apr 19, 2022

We are so sorry for what you experienced. Please rest assured that the source of the issue has been removed from the property and it is something that will not happen again to any further guests. I am sorry to lost your business but I do wish you the very best in life. Once again, I deeply apologize for the inconvenience.

5
Business Business

Friendly staff

By on Mar 23, 2022

Review comment responded on Apr 18, 2022

Thank you for that Manojkuma! If you have anything in mind that would make your next stay with us even better, please feel free to let us know. Once again, thank you and we hope to see you again in the future!

3
Everyone

Because of snow storm canceled my reservation.

By on Dec 17, 2021

Review comment responded on Jan 31, 2022

Sorry about the snow. Hopefully next time you swing through we can get some better weather for you and win you over with our updated hotel! Thanks Rick!

3
Business Business

Free, full breakfast with sausages , eggs, waffles, juices, coffee, pastries, etc. Large and comfy lobby. The room was commodious, clean, but on the third night the heater in the room became noisy even on a low setting making it difficult to sleep. It was too late in my visit to ask the staff to remedy this. Staff was friendly and accommodating.

By on Dec 14, 2021

Review comment responded on Jan 31, 2022

Thanks for the generous review! We appreciate you swinging on out our way and hope to see you again! We looked up where you were and we had maintenance replace the unit in there. We don't need that thing bugging anyone else in the foreseeable future. If there's anything that can be done to make your next stay even better, let us know!

4
Family

Beds were comfortable, breakfast area very clean and stocked by a lady .

By on Nov 28, 2021

5
Family

The staff was super friendly during the reservation process and we were thrilled that they had a full hot breakfast as well as an open hot tub and pool in this crazy time. We felt completely safe in everything we did.

By on Nov 7, 2021

5
Family

Street noise was a bit much.

By on Sep 24, 2021

Review comment responded on Oct 25, 2021

Thank you for the kind rating Renea! I'm sorry about the street noise. Hopefully if you choose to stay with us again we can possibly get you a room near the south side facing the little pond. I think you'll have a better experience if you're facing that way. But in any event, I do appreciate you choosing to stay with us and we hope to see you again soon! Thank you!

4
Everyone

I will stay here again.

By on Sep 1, 2021

Review comment responded on Sep 7, 2021

Thank you Colleen! That's wonderful to hear! I'm so happy to hear that and I'm excited to have another satisfied guest. If there's anything in mind that could help spruce up your next visit, please let us know! Thank you again!

4
Family

I liked that they had a long table against one wall and to chairs so you can sit and eat a take out meal. I didn't like being woken by a train and again by someone being noisy in the hall way. ( not the hotels fault ) The beds are comfortable, clean rooms and plenty of room for suitcases. There was also a microwave and refrigerator inside a cabinet. There was a hair dryer, shampoo, conditioner, lotion and soap. I loved that they had a breakfast but it was limited.

By on Aug 20, 2021

Review comment responded on Aug 20, 2021

Thank you for your kind words! We really do appreciate it. If you can think of anything else you'd like to see on the breakfast lineup, please let me know. I do take into consideration repeated suggestions and add them to the lineup if I see enough hungry guests want something. Thank you again for staying with us! We all really do appreciate it!

4
Everyone

By on Jul 19, 2021

AmericInn by Wyndham Chanhassen

570 Pond Promenade, Chanhassen, MN 55317
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