There were rose petals on the floor by the bed! The room was not cleaned. When I did request housekeeping the ONLY thing they did was put clean towels in the bathroom. Bedsheets not changed, bed not made, carpet not vacuumed. We chose that room for the hot tub but never used it because it didn’t appear clean. The AC had a very loud rattling noise the entire time it was on. There was only one ice machine and vending machine for the entire hotel which was located on the first floor. The vending machine prices advertised $2per item, but we were charged $3.50. When we told the front desk staff, the answer was “well it’s not our machine”. The staff was rude and disrespectful and clearly couldn’t care less. The vending machine was the only time we used our card while staying at the hotel, (total $3.50) and two days after we got home there was an AmericInn change of $147.02!!! It was refunded but how the heck did it happen?? Needless to say, they will never get our business again.