Desk staff were absolutely awesome. And one was on her fourth day. Bar and coffee shop staff were very mediocre. Maybe we were just a little disappointed after such incredible desk service.
I thought it was a fantastic experience. I especially liked that I was able to reserve a room and pay in person, without all the ridiculous reservations today with no cancellations or having to be able to cancel, but need to do 3 days prior to arrival.
Needed a place to sleep for the night, it was clean and convenient.
The staff was INCREDIBLE!!!!!! Not only did they upgrade our room to the top floor with an amazing view, but once they found out we enjoyed going on walks they provided us with a map of hiking trails.
Nice place to stay,,,, Staff are good, but they can be great.
Overall our hotel stay was great. We will definitely stay there again.
Great staff!..top notch place!...the food is even great here!...very pleasant and relaxing place!
We stayed for a family get together. It was a great gathering location.
We came late and checked in around 1:30am, hotel front desk has good attitude and patience. The room was at 11th floor, very quiet and safe in the nearyby, definitely will recommend this hotel to friends or whoever wants to go shopping at moa
The staff was incredibly accommodating and friendly.
Would definitely stay there again, and will recommend it to others coming to the twin cities!
Very clean,modern hotel. The bed and pillows were great quality and very comfortable. Also liked the soaps and shampoo provided. Would happily eeturn!
The check in/check out process was easy and the staff was helpful. The fresh breakfast buffet was amazing,defiantly add that to your room. The tiled shower was geat. We enjoyed the sauna and pool but the hot tub was out of service. Our room seemed a little too warm for us even with the ac on high and the room could have been a little cleaner but I would for sure stay again!
Great place to stay but we were disappointed that our room wasn't cleaned on Friday night
The staff were good, room very nice and bed was great. Amenities were also great. I would stay there again.
Quiet location and not to far away from Mall of America. Very clean, beds were awesome.
It was a nice hotel. Only downfall, no ice in the machines on several floors, hot tub was not in use, the beds were small and the pillows sucked. Other than that it was a great place to stay and I would give them another chance.
Everything seemed great at first. Then we realized the hotel is in the middle of exactly no-where. Staff was pleasant but didn't make up for some critical exceptions. We stayed 3 nights. On our second day we came back to the hotel after a full day to find our room was never touched. Ummm nothing says "we dont care" quite as well as your room not being touched. On the third day after telling the staff to be sure and clean our room we came back again and our room was "cleaned" with the added benefit of the housekeepers green dirty rag sitting on the couch for us. Did she forget it? Was she hoping we would pitch in and do some cleaning? Was this a calling card? Yep let down number two. Also when checking in for a third night I was informed that the front desk can not take credit cards with chips embedded. Strike three. So I had to literally give the front desk $30 cash while all the time they looked at me blankly with that "yer card doesn't work" face. That's not cool. Especially when there are no issues at all with any of my credit cards. I even tried my wife's fully functional card (also with chip embedded) and guess what . .it didn't work. Yet the man at the desk still demanded I pay up the $30 sum . . almost comical. I mean I'm 52 years old and non of this has never happened in any hotel I have ever stayed at in 40 years. Minneapolis doesn't seem to be our city. I wrote an email to the Hotel GM and got no reply as of yet. Sorry wont be back.
Located 2.1 mi (3.4 km) from Bryant Lake Regional Park, Marriott Minneapolis Southwest is within a 10-minute drive of Purgatory Creek Park Pavilion. This 3.5-star hotel has 323 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at Blue Birch Resturant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
All 323 rooms feature refrigerators, coffee makers, and free weekday newspapers. Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
At Marriott Minneapolis Southwest, guests enjoy an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Desk staff were absolutely awesome. And one was on her fourth day. Bar and coffee shop staff were very mediocre. Maybe we were just a little disappointed after such incredible desk service.
Thank you for your feedback, we appreciate it very much.
I thought it was a fantastic experience. I especially liked that I was able to reserve a room and pay in person, without all the ridiculous reservations today with no cancellations or having to be able to cancel, but need to do 3 days prior to arrival.
Thank you for staying with us, we are glad you enjoyed the hotel.
Needed a place to sleep for the night, it was clean and convenient.
Thanks for staying, and for the great review.
The staff was INCREDIBLE!!!!!! Not only did they upgrade our room to the top floor with an amazing view, but once they found out we enjoyed going on walks they provided us with a map of hiking trails.
Becky, thank you so much for the amazing review! We are so glad you enjoyed your stay and we hope to see you again soon!
Thank you for staying with us and we do hope to welcome you back soon!
Nice place to stay,,,, Staff are good, but they can be great.
Sahtish, Thank you for the compliments on our staff, we are glad you enjoyed your stay.
Overall our hotel stay was great. We will definitely stay there again.
Moises, thank you for the great review and for staying with us.
Great staff!..top notch place!...the food is even great here!...very pleasant and relaxing place!
Monica, thank you so much for the positive review! Please come again.
We stayed for a family get together. It was a great gathering location.
Thank you for a great review.