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Recent guest reviews

They were under construction, rooms are quiet clean just what i needed

Quiet and Clean. Staff were exceptional. This was Thanksgiving 2020 so things were pretty well shut down in the area as well as the hotel amenities.

This stay exceeded expectations. The staff was so friendly and the hotel was beautiful.

Bed was so comfortable, staff was friendly, and hotel felt so fancy for the price. We will definitely go back if we make it back to Minneapolis!

Not clean my room in a couple of times. This is third time on my second stay this happens.

I go out of my way to stay here when I go anywhere close to Minneapolis. The location allows you to easily circumvent the awful interstate construction around mpls, the beds are deliciously comfortable, the rooms are impeccably clean and inviting, and the staff is delightful. The construction around the mall is simply not a big deal.

This hotel has a very nice layout. The smell of the pool makes it all the way to the front door. Ridgedale mall is a 5 minute walk across the street and has a good amount of stores and eateries. Overall, this is a good hotel.

Great staff. Nice pool. Excellent value. Super location. Clean room. Top notch buffet and bar. No downsides.

I love how there’s no pet fee. Beautiful hotel. Very clean and my room had a patio

The sink in the bathroom in my room was all cracked. The furniture needs to be updated/refurbished.

I stayed for 4 days and don’t clean my room in 3 days in a row.

We were only there overnight, but everything was clean! We enjoyed the complimentary Starbucks coffee in the morning!

Was moved 3 times upon checkin, and the final room that I settled in was right by the pool entrance. Because of this it was extremely loud as the hotel had a huge block of children staying who were screaming and yelling running through the halls until 10 pm.

Positives: The staff tried to right wrongs. There is a club. There is a fitness facility. The rooms are spacious. Lots of parking. Convenient location. Negatives: The buffet breakfast was pretty bad---the hashbrowns tasted like straws, and the bacon was really rubbery. The club was very minimal in its offerings. The layout of the hotel includes a large atrium, which can be very loud.

Hotel had a nasty smell, rooms were disgusting.

great hotel little $$$$ but close to Cagill headquarters

Ridgedale Dr Minnetonka MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Ridgedale Center is a short stroll from Sheraton Minneapolis West Hotel, and other popular attractions like Shops at West End are within a 10-minute drive. This 3.5-star hotel has 220 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at Atrium Bistro, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a local cuisine breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All of Sheraton Minneapolis West Hotel's 220 recently renovated rooms provide iPod docks, coffee makers, and free local calls. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Sheraton Minneapolis West Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premier Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premier Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Minneapolis West Hotel

Everyone (21) Couples (10) Business (2) Family (13) Friends (1)
5
Family

They were under construction, rooms are quiet clean just what i needed

By on Mar 6, 2021

Review comment responded on Mar 7, 2021

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Partner Couples Family

Quiet and Clean. Staff were exceptional. This was Thanksgiving 2020 so things were pretty well shut down in the area as well as the hotel amenities.

By , from Aiken SC on Nov 29, 2020

Review comment responded on Dec 2, 2020

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Family with small children Family

This stay exceeded expectations. The staff was so friendly and the hotel was beautiful.

By , from Minneapolis on Oct 20, 2020

Review comment responded on Oct 23, 2020

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Partner Couples Family

Bed was so comfortable, staff was friendly, and hotel felt so fancy for the price. We will definitely go back if we make it back to Minneapolis!

By , from Milwaukee on Aug 21, 2020

Review comment responded on Aug 22, 2020

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Everyone

By on Jun 30, 2020

Review comment responded on Jul 1, 2020

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

1
Business Business

Not clean my room in a couple of times. This is third time on my second stay this happens.

By on Jan 3, 2020

Review comment responded on Jan 8, 2020

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. We have made note of you concerns and will strive to make necessary changes to improve our services. While we did not meet you expectations on this visit; . we look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Family

I go out of my way to stay here when I go anywhere close to Minneapolis. The location allows you to easily circumvent the awful interstate construction around mpls, the beds are deliciously comfortable, the rooms are impeccably clean and inviting, and the staff is delightful. The construction around the mall is simply not a big deal.

By on Oct 24, 2019

Review comment responded on Dec 18, 2019

Thank you for taking the time to rate your stay, our services and property. Your feedback is very important. We are pleased to announce that the major road construction around the area has been completed. Happy to see we met your expectations. We look forward to having you visit us again! Best, Sheraton Minneapolis West -

5
Everyone

By on Oct 2, 2019

3
Everyone

This hotel has a very nice layout. The smell of the pool makes it all the way to the front door. Ridgedale mall is a 5 minute walk across the street and has a good amount of stores and eateries. Overall, this is a good hotel.

By on Sep 22, 2019

5
Business Business

Great staff. Nice pool. Excellent value. Super location. Clean room. Top notch buffet and bar. No downsides.

By on Sep 7, 2019

Sheraton Minneapolis West Hotel

12201 Ridgedale Dr, Minnetonka, MN 55305
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