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Recent guest reviews

Smoke alarm went off causing confusion There was trash from the previous customer left in bathroom

The common areas were dirty. My room was filthy, so they moved me to another room that was still dirty. There were no hangers in my closet and I was told that the hotel didn't have any. The beds were poorly made. No ice trays. TV was blurry and too small for the size of the room. The laundry room was in horrible condition as far as trash on the floor, stains in the washers and tables. A food order was delivered to the front desk for me; however, the male front desk clerk did not call the room to notify me. I overheard another guest complaining that they had to be switched to another room as well, due to their original room being dirty. The guested complained about the shower in their new room being dirty, and instead of the clerk calling housekeeping, she actually gave the guest a towel and cleaning supplies to clean it themselves. Yes, they had to clean the previous guests dirt and hair from the shower!! Another guest was locked out of their room due to an issue with the lock on the door. This place has gone down since the last time I stayed here. I was there for 11 days. Had I not paid in full ahead of time, I would have canceled my reservation, and went somewhere else.

Having kitchen facilities in the room is nice for a longer stay. A little hard to find building as it was set behind another hotel. Right next to expressway, so rather noisy.

property is located near the mall and other business establishments. denny’s and walgreens is just a walking distance away. the place is clean but a little dated. free breakfast is grab ang go meaning granola bars, muffins oats and coffee only. no hot food. toilet clogged as we checked out so no issue on those. i had to book 2 rooms because of the cheap price but if you want better breakfast and updated place with a pool, I would find other hotels for $10-30 more.

It was our 1st time and more than likely it’ll be our last time.

Very pleasant staff and make the extra effort. Very clean rooms. Enjoyed our stay

large counter in bathroom. comfortable bed and linens but lumpy pillows. . easy to get to many areas of the suburbs and inner city. Quiet when it was a full house.

Very comfortable and warm. It was quite and close to the mall.

If you are looking for extreme comfort, this hotel isn’t for you. It is convienent and the kitchenette is awesome! The bathroom wasn’t the cleanest and neither are the towels so pack your own!

Checked in and went to our first room. Filthy! First thing as we opened the door the smell of urine hit us! Toilet was filthy! Air conditioner was out of the wall. Furniture was pulled away from the wall? Beds not made. Pillows dishevled! Floors dirty and unswept! Motel was booked but they gave us another room from a guest that hadn't checked in yet... Not good. Second room was cleaner however wasn't the best yet.

Extremely friendly afternoon check in staff (Anna). Rooms clean and comfortable. Breakfast uber basic.

Worst hotel experience I've every had. Garbage not emptied. Empty soda bottles on the floor dust bunnies all over the place. Well used Q-tip under the table made me want to puke

The room and hallways smell musty and damp all the time. The shower water took all night to go down drain. Also when we were checking in on Saturday elevator was not working right and when we checked out on Sunday, we waited 10 minutes for the elevator, then had to use the stairs. This was hoard for me with several displaced discs in my back and no out of order sign on the elevator. When we told the desk clerk, she smiled and said, I was just on the third floor winding something to get the elevator to work. What the heck. I would not recommend this place to any one, nor will I ever stay there again. I had a bad experience earlier this year, but since I already booked to stay there in July, I was stuck as I could not change my reservations. Never again. And the vending machines they offer, never work and no working personnel ae ever to be found when you have a problem. You either wait at the front desk or look for them. Earlier this year I found them by using the phone which was left on the front desk and called the operator. This time, the phone was hidden. Maybe they don't want to be bothered.

My daughter was a patient at Froedert Hosptial and we needed a room for 4 nights. This was quite easy and close to hospital. The kitchen was a nice surprise with full size fridge, small range and microwave oven so we were able to save on food costs. There are no amenities such as pool or hot tub. I was surprised at the breakfast food available - there was coffee or tea, fruits, granola bars and instant oatmeal. A cup of coffee and a couple granola bars got us on our way to the hospital Rooms are not cleaned everyday not a big deal to us. Although that service is available for an additional fee. Bed mattresses not the best for this old body. I was pleased with this selection and if need be would stay here again

My boyfriend and I were doing some brewery tours up in Wisconsin and decided to stay here. It was very clean and the staff was very nice. I would definitely stay here again!

It was a great stay/experience staff was good and know the area pretty well. Would definitely go back anytime.

I had a non-smoking room, but the hallways smelled like smoke. As a non-smoker, I find this smell extremely offensive and it was hard to get over.

W North Ave Milwaukee WI

Hotel highlights

  • Walking distance to Mayfair Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Mayfair Mall is a short stroll from Extended Stay America Milwaukee - Wauwatosa, and other popular attractions like Milwaukee County Zoo are within a few miles (5 km). This 122-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.


Rooms

The 122 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

At Extended Stay America Milwaukee - Wauwatosa, guests have access to free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Milwaukee - Wauwatosa

Everyone (13) Business (5) Couples (5) Family (9) Other (4) Friends (2)
3
Everyone

Smoke alarm went off causing confusion There was trash from the previous customer left in bathroom

By on May 21, 2020

Review comment responded on May 22, 2020

Thank you for being our guest. We are sorry for the disturbance due to the fire alarm you experienced. We also have an inspection in the process to keep accommodations fresh and clean before assigning it to our guests, but it seems we missed somewhere in following that during your visit. We will follow up this with our team to ensure we are more diligent moving forward. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

1
Family

The common areas were dirty. My room was filthy, so they moved me to another room that was still dirty. There were no hangers in my closet and I was told that the hotel didn't have any. The beds were poorly made. No ice trays. TV was blurry and too small for the size of the room. The laundry room was in horrible condition as far as trash on the floor, stains in the washers and tables. A food order was delivered to the front desk for me; however, the male front desk clerk did not call the room to notify me. I overheard another guest complaining that they had to be switched to another room as well, due to their original room being dirty. The guested complained about the shower in their new room being dirty, and instead of the clerk calling housekeeping, she actually gave the guest a towel and cleaning supplies to clean it themselves. Yes, they had to clean the previous guests dirt and hair from the shower!! Another guest was locked out of their room due to an issue with the lock on the door. This place has gone down since the last time I stayed here. I was there for 11 days. Had I not paid in full ahead of time, I would have canceled my reservation, and went somewhere else.

By on Jan 4, 2020

Review comment responded on Jan 5, 2020

Thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management

4
Business Business

Having kitchen facilities in the room is nice for a longer stay. A little hard to find building as it was set behind another hotel. Right next to expressway, so rather noisy.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thank you for your review. We are glad your overall stay was satisfactory, and you liked our well-equipped kitchen. However, we regret the noise issues you encountered from the highway. Our front desk is available to resolve issues such as this, so we would have been happy to place you in another room on the quieter side of the building. We hope you will consider a second visit. Sincerely, Hotel Management

3
Everyone

property is located near the mall and other business establishments. denny’s and walgreens is just a walking distance away. the place is clean but a little dated. free breakfast is grab ang go meaning granola bars, muffins oats and coffee only. no hot food. toilet clogged as we checked out so no issue on those. i had to book 2 rooms because of the cheap price but if you want better breakfast and updated place with a pool, I would find other hotels for $10-30 more.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Thank you for being our guest. We are pleased to know you liked our location close to many places and that you had a pleasant visit. However, we are sorry for the maintenance issue you encountered and regret our breakfast offerings were not up to your liking. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a better experience. Sincerely, Hotel Management

5
Everyone

By on Aug 25, 2019

2
Partner Couples Family

It was our 1st time and more than likely it’ll be our last time.

By on May 13, 2019

Review comment responded on May 15, 2019

It is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, so we are genuinely sorry we failed to deliver this for you. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

4
Everyone

By on Feb 22, 2019

Review comment responded on Apr 22, 2019

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

1
Everyone

By on Jan 24, 2019

Review comment responded on Jan 25, 2019

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

5
Everyone

Very pleasant staff and make the extra effort. Very clean rooms. Enjoyed our stay

By on Oct 15, 2018

Review comment responded on Oct 17, 2018

Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management

4
Everyone

large counter in bathroom. comfortable bed and linens but lumpy pillows. . easy to get to many areas of the suburbs and inner city. Quiet when it was a full house.

By on Apr 10, 2018

Review comment responded on Apr 11, 2018

Thank you for taking the time to post your nice review about Extended Stay America. We are glad you found our hotel quiet and clean, as well as loved our convenient location. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management

Extended Stay America Milwaukee - Wauwatosa

11121 W North Ave, Milwaukee, WI 53226
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