Sonesta Milwaukee West Wauwatosa

3.5 star property
Suburban hotel with area shuttle service and a 24-hour health club

Choose dates to view prices

Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby lounge
Lobby
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Milwaukee County Zoo
    ‪16 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Place, American Family Field
    ‪7 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Preferred King)

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Deluxe King)

8.4 out of 10
Very good
(147 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Milwaukee

Located in Wauwatosa, Sonesta Milwaukee West Wauwatosa is 0.8 mi (1.4 km) from Milwaukee County Zoo and within a 10-minute drive of other popular attractions like Wisconsin Exposition Center. This 3.5-star hotel welcomes guests with 198 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Milwaukee County Zoo - 16 min walk - 0.9 miles
  • Froedtert Hospital - 2 min drive - 1.2 miles
  • Mayfair Mall - 2 min drive - 1.4 miles
  • Wisconsin State Fair Park - 5 min drive - 3.1 miles
  • American Family Field - 7 min drive - 4.9 miles

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪Mo's Irish Pub - ‬16 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Cousins Subs - ‬8 min walk
  • ‪Woodland Retreat - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
Guests staying at Sonesta Milwaukee West Wauwatosa enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a ballroom.
TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Frequently asked questions

Are free cancellation options available at Sonesta Milwaukee West Wauwatosa?

Sonesta Milwaukee West Wauwatosa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta Milwaukee West Wauwatosa?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Sonesta Milwaukee West Wauwatosa on Nov 6, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sonesta Milwaukee West Wauwatosa?

This hotel is situated in Wauwatosa within a short 16-minute walk of Milwaukee County Zoo. You'll also find Mayfair Mall and Wisconsin State Fair Park within a short drive.

Is parking available on site at Sonesta Milwaukee West Wauwatosa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Sonesta Milwaukee West Wauwatosa have a casino at the property?

No, Sonesta Milwaukee West Wauwatosa doesn't have a casino.

Will I find an indoor pool at Sonesta Milwaukee West Wauwatosa?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Sonesta Milwaukee West Wauwatosa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sonesta Milwaukee West Wauwatosa?

No, this hotel doesn't have a spa tub.

Does Sonesta Milwaukee West Wauwatosa have a restaurant that serves breakfast?

No, Sonesta Milwaukee West Wauwatosa doesn't have a restaurant that serves breakfast.

Will Sonesta Milwaukee West Wauwatosa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sonesta Milwaukee West Wauwatosa for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Sonesta Milwaukee West Wauwatosa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sonesta Milwaukee West Wauwatosa?

The closest major airport to Sonesta Milwaukee West Wauwatosa is Waukesha, WI (UES-Waukesha County), which is 13 mi away (17 minutes by car). Another top airport is General Mitchell Intl. Airport (MKE), which is located 15.1 mi away (20-minute drive).

Are there rooms with balconies at Sonesta Milwaukee West Wauwatosa?

No, there aren't any guestrooms with balconies at Sonesta Milwaukee West Wauwatosa.

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 684 out of 1760 reviews
Rating 8 - Good. 407 out of 1760 reviews
Rating 6 - Okay. 305 out of 1760 reviews
Rating 4 - Poor. 186 out of 1760 reviews
Rating 2 - Terrible. 178 out of 1760 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Britta

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is clearly in the midst of a change. There is no maid service, the hot tub was closed, the breakfast is a simple grab and go, nothing hot. It's filthy and in a desperate need of an update.
Stayed 3 nights in Sep 2025

2/10 Terrible

Berenice

Traveled with partner
booked for a preferred king bed & when i checked in i was told there was only queen available.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Stayed 2 nights in Aug 2025

4/10 Poor

Kellie, Milwaukee

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place has really gone in the wrong direction. Clearly understaffed. Young people at front desk. No sign of a manager and if they were on property, no name tag visible. Very busy place, mold in bathroom, tiles missing around the shower, Full garbage outside. Carpets dirty. Elevator carpet with logo very dirty. Floor under carpet, big black grease marks, sticky from floor tape. I told front desk after I interrupted their personal conversation to inform of issues. No action, nothing. This place is a no go for us. Too bad, it used to be a Crown Plaza but now it is a lower end hotel for people that clearly abuse the property. Smoking outside as you exit the door is constant. Butt station full, bench dirty and occupied by smokers.
Stayed 6 nights in Aug 2025

4/10 Poor

Joy, Oshkosh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was never cleaned. I was there for 4 days and it was never cleaned. The towels are hard and scratchy. When I checked out there was no one at the desk and a lobby full of people. The person who finally came to the desk wasn’t particularly friendly. I probably won’t book this property again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Casey

Great stay
Stayed 1 night in Aug 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an ok hotel for the price. Only had a flat sheet draped over the mattress for a sheet but ok
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

The person who checked us in was not friendly.

Hotel was very nice and clean. It was much nicer than we were expecting. The bed was very comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Danyel

Disliked: Cleanliness
Pool was small, hot tub was out of order, restaurant closed. We ended up leaving
Stayed 1 night in Aug 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service, but hotel is in desperate need of r

We booked a 'deluxe 2 queen beds' room. There was NOTHING deluxe about it. It had 2 double beds, not queen beds. The entrance is nice, but from there, everything is rundown, falling apart. In the room, the shower head was falling off, so all the waters was spraying the back wall and out of the shower, the refill bottles in the shower with complimentary soaps were all empty and it was starting to rust off the wall. The carpet in the room felt really gross, no one in my family wanted to go barefoot, the curtains on the window were stained and torn. The pool area is falling apart...literally, the pool was all cracked, ceiling falling down, walls must've had water damage, half of them were plastered over, but only half way repaired with plaster all over the floor. And the pool water was cloudy, kids usually wear goggles to swim underwater, but they couldn't see. The breakfast area lady was wonderful though. It is only cold, prepackaged foods and some fresh fruit. Front desk guy was nice also.
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

2/10 Terrible

Lydia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Wasn’t able to stay here because they over booked the hotel and I had to drive 4 miles to another hotel they rebooked me to
Stayed 1 night in Jul 2025

6/10 Okay

Morgan

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shuttle

They advertised a free shuttle but after check in told us they were not doing it anymore. They gave no sort of compensation except to say we could get a refund and find another hotel which we did. They entire reason for choosing this hotel was the shuttle so we didn’t have to drive and deal with traffic and parking costs,
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 3 nights in Jul 2025

10/10 Excellent

Sydney

Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Renee

Traveled with family
Disliked: Cleanliness
Too small of a Pool. Both pool and room dirty No hot tub as pictures advertised
Stayed 1 night in Jul 2025

10/10 Excellent

Josiphus

Stayed 1 night in Jul 2025

6/10 Okay

Oveyonce

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for. The pool was closed during our stay which was unfortunate because my family looked forward to using it. The rooms were clean for the most part, but our room was missing the mini fridge, as well as a trash can while our family member’s room had these things. There only microwave we found was in the lobby and it was very unclean. Overall, the staff was pretty nice and informative, but they should double check rooms and amenities before guests utilize them.
Stayed 1 night in Jul 2025

2/10 Terrible

James, Chaska

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant, no room cleaning unless you schedule it before 9am but even when I did, nobody cleaned the room. Room itself was very dirty. What looked like some sort of red liquid (blood?) was dried on the wall under the nightstand. Sheet pulled off the bed to reveal a urine stained mattress! Gross dirt ground into desk chair.
Stayed 4 nights in Jul 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and beds were great. Coffee in the AM was great too!
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Considering the price, it was fine. The bar was not open due to no bartender, pool was small, and buying items from the market was inconsistent with cash. Some front desk staff would accept cash, others would not.
Stayed 3 nights in Jul 2025