Skip to main content
Beginning of main content

Recent guest reviews

Sorry that covid shutdown restaurant and bar. Nothing within walking distance. Would have used both. Pool and hot tub were terrific

Great location... no restaurant because of Covid 19

The place was clean. The gym needs attention. The running machines functioned but did not have working cable. Plus the lights would dim and you had to walk to the exit to get them to work again.

We always stay here when in Milwaukee but the hotel needs some updating.

Bathroom shower had mold along door and grout lines.

Bad and sunken in the middle and was also not locked down. I have stay here many times in the past but it has really gone downhill. Would not stay again!

The customer service was outstanding. They went out of their way to accommodate us and everyone we interacted with went above and beyond to make sure it was a great experience

A nice location near the expressway but quiet. A bar and restaurant on site They also had a “pantry” with a good assortment of snacks. I did not use the pool but it looked nice.

Mildew smell when the shower ran. Noticed what appeared to be black mold in the shower.

Nice location. Nice bar and entry way. Lobby was clean and nice selection in the pantry

We really liked the shuttle service. Breakfast buffet was perfect for us.

The bed linens was dirty when I arrived; however, the front desk manager changed the bed. The restaurant breakfast was very good. The lobby was neat clean

Check in staff was wonderful and Angie was very helpful. We had a wonderful stay and our room was amazing. The next morning though I had a housekeeper knocking at the door at 9am. What if I had still been sleeping!! We told the lady this when we checked out and she didn’t say anything. She actually looked like she didn’t care. That was only downfall to the whole trip. I even enjoyed the pleasant voice of the fire alert instead of the blaring sirens 😁 Which turned out to be a false alarm for anyone reading this🤗

W Innovation Dr Milwaukee WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.5 mi (2.5 km) from Milwaukee County Zoo, Crowne Plaza Milwaukee West is within a 10-minute drive of other popular attractions like Miller Park. This 3.5-star hotel welcomes guests with 198 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 198 rooms have an array of amenities, including coffee makers, free local calls, and safes. TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Crowne Plaza Milwaukee West enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a terrace.

Room options

Room, 1 King Bed, Non Smoking (Feature)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Milwaukee West

Everyone (38) Couples (7) Family (17)
5
Partner Couples

Sorry that covid shutdown restaurant and bar. Nothing within walking distance. Would have used both. Pool and hot tub were terrific

By , from Appleton on Oct 20, 2020

Review comment responded on Oct 20, 2020

Thank you for sharing your experience. While we do not have an anticipated reopening date for our signature restaurant on property, we do hope to reopen Innovation in the New Year!

5
Partner Couples

Great location... no restaurant because of Covid 19

By on Jul 20, 2020

Review comment responded on Jul 23, 2020

Thanks for rating your experience!

5
Everyone

By on Mar 13, 2020

Review comment responded on Mar 14, 2020

Thanks for rating your experience!

4
Family Family

The place was clean. The gym needs attention. The running machines functioned but did not have working cable. Plus the lights would dim and you had to walk to the exit to get them to work again.

By on Nov 8, 2019

Review comment responded on Nov 27, 2019

We are presently working to address the lighting settings in our fitness facility, inclusive of inspecting all fitness center equipment for functionality. Thank you so much for bringing this to our attention!

4
Family Family

We always stay here when in Milwaukee but the hotel needs some updating.

By on Nov 4, 2019

Review comment responded on Nov 23, 2019

Thank you making our Hotel your destination of choice during your trips to Milwaukee. In mid fall of 2020 we are anticipating the initiation of the renovations at the property and greatly look forward to the transformation of the property. I do hope we have the opportunity to welcome you back in the future.

4
Everyone

By on Oct 16, 2019

Review comment responded on Nov 27, 2019

Thank you for rating your experience at our Hotel!

3
Partner Couples Family

Bathroom shower had mold along door and grout lines.

By on Oct 6, 2019

Review comment responded on Nov 27, 2019

The cleanliness of our property remains our highest priority and I am disappointed to learn your stay was not indicative of the level of cleanliness we strive to achieve. Please do call on me directly if I may be of further assistance in any way.

2
Partner Couples

Bad and sunken in the middle and was also not locked down. I have stay here many times in the past but it has really gone downhill. Would not stay again!

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Thank you staying with us, we do apologize for your bed experience. We do have a full bed replacement project coming up in the near future. We do hope you'll give us a chance and try us again. If there is anything else I can assist with, do let me know.

5
Partner Couples

The customer service was outstanding. They went out of their way to accommodate us and everyone we interacted with went above and beyond to make sure it was a great experience

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you. We hope to see you again!

5
Family

A nice location near the expressway but quiet. A bar and restaurant on site They also had a “pantry” with a good assortment of snacks. I did not use the pool but it looked nice.

By on Sep 15, 2019

url importing http://www.orbitz.com/Milwaukee-Hotels-Crowne-Plaza-Milwaukee-West.h1730127-p2.Hotel-Reviews
There was an error importing /Milwaukee-Hotels-Crowne-Plaza-Milwaukee-West.h1730127-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Milwaukee-Hotels-Crowne-Plaza-Milwaukee-West.h1730127-p2.Hotel-Reviews