They had no toothpaste, called the receptionist, the only answer that we got that “we are out”. Their heater is old and smells burn badly while running. We called them again to ask about that, they said that is normal, and they have gotten complained about that all the time. The breakfast was ready in a togo bag with 1 muffin, 1 orange, and 1protein bar 😩 . I have checked out 5days already but my deposit still have not been refunded, must call them to ask for that. Not recommended this place
like the hotel nice clean convenient. BUT!!!.. my work truck tool box got broken in too. DISAPPOINTING..
Nice staff
This property is good for one or two nights stay but not longer. Check-in process was quick and front desk staff was friendly. The room was clean and new fresh paint but the smoke odor was horrible. Front desk clerk was notifying of the smoke odor (because was don't want to get charged for smoking in the room) and ticket was written up but nothing happened. Morning free breakfast consists of a mini muffin and a granola bar in brown paper bag given out upon request for 2 persons was a joke to us.
The place looks nothing like the photos painted it out to be. The rooms are pretty run down and old. At some point someone came into the room and took all of our towels (even the clean unused ones) and our shower curtain. We had to call in and get these replaced. They didn't clean the room, they just took the stuff and left. It was really weird. Some of the doors look like they've been broken into. The air conditioner's plastic was broken. We had to switch rooms because our original was two beds instead of a Queen and the shower and toilet were merged. The place is more like a motel off the side of the road. We won't be coming here again.
The room is fine except the airconditionning is not working. The front desk lady is not friendly.
We were charged twice for the room. We still haven't been able to solve the issue. This was partly due to Orbitz glitchy website.
Deposit is way to high. No pool, awful smell coming from elevator and rooms. Front desk never answers phone.
The location is great! Very close to a shopping mall with a lot of yummy Asian food. The bed feels comfy too, but the shower is kind of old and not well-maintained.
I liked the location and the affordability. Check in was a little slow, but overall everything went well. I would recommend this place
Noisey ac everything else was good location shopping area was good
three of us got in very late and asked if our rooms could be close together because all of our luggage was in one car. The receptionist was very helpful and accommodating and kind.
Check-in took too long because they couldn't find reservation despite me calling to say we would be 2 hrs late because of delayed flight
I wish I could remember enough out my stay here, but it was forgettable, but in a good way.
Located within 2 miles (3 km) of Great Mall of the Bay Area, Days Inn by Wyndham San Jose Airport places you within a few miles (5 km) of BAPS Shri Swaminarayan Mandir. This 123-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 5:00 AM to 9:00 AM. Order from room service to satisfy your hunger without leaving your room.
The 123 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available.
Days Inn by Wyndham San Jose Airport features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
They had no toothpaste, called the receptionist, the only answer that we got that “we are out”. Their heater is old and smells burn badly while running. We called them again to ask about that, they said that is normal, and they have gotten complained about that all the time. The breakfast was ready in a togo bag with 1 muffin, 1 orange, and 1protein bar 😩 . I have checked out 5days already but my deposit still have not been refunded, must call them to ask for that. Not recommended this place
like the hotel nice clean convenient. BUT!!!.. my work truck tool box got broken in too. DISAPPOINTING..
Nice staff
Thank you for taking the time to leave a review. We are very happy to hear that you enjoyed our staff and we hope to work with you again in the future!
This property is good for one or two nights stay but not longer. Check-in process was quick and front desk staff was friendly. The room was clean and new fresh paint but the smoke odor was horrible. Front desk clerk was notifying of the smoke odor (because was don't want to get charged for smoking in the room) and ticket was written up but nothing happened. Morning free breakfast consists of a mini muffin and a granola bar in brown paper bag given out upon request for 2 persons was a joke to us.
Thank you for taking the time to write a detailed review of our property during your stay. We strive to bring a welcoming and safe experience for all of our guests. We do apologize that some things were not up to the standards you expected. Please reach out to the hotel for any other comments you feel we should know about.
The place looks nothing like the photos painted it out to be. The rooms are pretty run down and old. At some point someone came into the room and took all of our towels (even the clean unused ones) and our shower curtain. We had to call in and get these replaced. They didn't clean the room, they just took the stuff and left. It was really weird. Some of the doors look like they've been broken into. The air conditioner's plastic was broken. We had to switch rooms because our original was two beds instead of a Queen and the shower and toilet were merged. The place is more like a motel off the side of the road. We won't be coming here again.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope to someday see you again and completely transform your view of our service and hospitality.
The room is fine except the airconditionning is not working. The front desk lady is not friendly.
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
We were charged twice for the room. We still haven't been able to solve the issue. This was partly due to Orbitz glitchy website.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Deposit is way to high. No pool, awful smell coming from elevator and rooms. Front desk never answers phone.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,
Thank you so much for the incredible rating. We look forward to your next visit!
Thank you for taking the time to leave a review on our property. We're very sorry to hear about what occurred during your stay and will do our best to prevent this in the future!