Best Western Plus Brookside Inn

3.0 star property
Hotel with free breakfast, near Great Mall of the Bay Area
VIP Access

Choose dates to view prices

Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
View from room
Lobby
Exterior
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
400 Valley Way, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    ‪3 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Cisco Systems Corporate Headquarters
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Milpitas

Best Western Plus Brookside Inn places you within 2 miles (3 km) of Great Mall of the Bay Area and LEGOLAND® Discovery Center. This 3-star hotel has 79 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Great Mall of the Bay Area - 3 min drive - 1.4 miles
  • BAPS Shri Swaminarayan Mandir - 3 min drive - 2.0 miles
  • LEGOLAND® Discovery Center - 4 min drive - 1.8 miles
  • Cisco Systems Corporate Headquarters - 5 min drive - 3.4 miles
  • Levi's Stadium - 7 min drive - 5.4 miles

Getting around

  • I-880 Station - 3 min drive
  • San Jose College Park Station - 9 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Yifang Taiwan Fruit Te - ‬3 min drive
  • ‪HL Peninsula Restaurant - ‬2 min drive
  • ‪Ume Tea - ‬3 min drive
  • ‪Denny's - ‬8 min walk

About this property

Best Western Plus Brookside Inn

Hotel with free breakfast, near Great Mall of the Bay Area
At Best Western Plus Brookside Inn, guests enjoy features like an outdoor pool, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Languages

English, Filipino, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.00 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Frequently asked questions

What's there to see near Best Western Plus Brookside Inn?

This hotel is located in Milpitas, close to Levi's Stadium, Tesla Motors, and Great Mall of the Bay Area. You'll also find BAPS Shri Swaminarayan Mandir and LEGOLAND® Discovery Center within a short drive.

How much does it cost to stay at Best Western Plus Brookside Inn?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Brookside Inn on Jun 6, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Brookside Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Brookside Inn include a casino?

No, Best Western Plus Brookside Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Brookside Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Plus Brookside Inn a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western Plus Brookside Inn?

No, but this hotel does have a steam room.

Does Best Western Plus Brookside Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Brookside Inn serves free buffet breakfast at The Lounge each morning.

Will Best Western Plus Brookside Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Brookside Inn for a fee of USD 25.00 per pet, per day.

Does Best Western Plus Brookside Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Brookside Inn?

The closest major airport to Best Western Plus Brookside Inn is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 5.7 mi away (15 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 22.4 mi away (25-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Brookside Inn?

Yes, some guestrooms at Best Western Plus Brookside Inn offer a balcony and may feature mountain views.

Does Best Western Plus Brookside Inn host weddings?

There are wedding services available at Best Western Plus Brookside Inn if that's in your vacation plans.

Best Western Plus Brookside Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad, Meridian

Stayed 3 nights in Feb 2025

4/10 Poor

Cheong, San Diego

Business traveler
Odor in the room. Fire alarm goes low battery and chirp every few minutes at middle of night. Won’t stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

HongMai, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence customer service and very friendly atmosphere
Stayed 2 nights in Feb 2025

10/10 Excellent

NORMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

HongMai, Renton

Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Dillon

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

good for the night

Its clean. Bed was very comfortable. Shower valve was broken (very difficult to adjust) and water was not hot enough. I meant to inform the front desk before leaving but I forgot so in case they are reading this it's room 109 and should be fixed! I have stayed here before and will again.
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Elissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh. We won’t be back.

We have stayed at the hotel multiple times. This time it was a bit disappointing. We didn’t complain about the condition of our room although we likely won’t be back this time. Our shower had mold on the wall in many spots, it looked as though it wasn’t vacuumed, behind each piece of furniture was trash from previous stays and our sheets on both beds had lots of hair showing the bedding wasn’t changed. I e ended up checking out a day early due to a family issue but wouldn’t have stayed either way. Also the beds were very uncomfortable as well.
Stayed 3 nights in Jan 2025

6/10 Okay

Javier

Business traveler
Everything was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On days when there was not many guests we had our breakfast made to order and was excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Doris

Stayed 3 nights in Nov 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, friendly and helpful
Stayed 2 nights in Jan 2025

6/10 Okay

Babbalpreet

Business traveler
Liked: Cleanliness, staff & service
I really loved the breakfast menu they had, it was the best. One thing I found weird was that the washbasin was part of the room instead of the washroom.
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Stayed 1 night in Dec 2024

10/10 Excellent

CARMELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

HongMai, Renton

Stayed 2 nights in Nov 2024

10/10 Excellent

Rudy, Pico Rivera

Stayed 2 nights in Nov 2024

4/10 Poor

Bhupendra

Disliked: Staff & service, amenities, property conditions & facilities
The whole area smells of trash. In the hotel, carpets look like they have not been cleaned for years. Complimentary breakfast is a joke. Same menu everyday. Only potatoes if you are vegan. Plus the staff kept following us like we were about to steal something from their breakfast setup. They count towels and you can get only one fresh towel per person every day. If you miss the housekeeping lady in the morning then you will have to chase them to get fresh towels. I have stayed at other best western properties for much cheaper than what they charged here and had better experiences. Person at the front desk said that a 30 min extra time counted as late checkout. So we didnt take the risk and exited on time. All this when there were hardly two rooms occupied.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the property. The same employee that checked us in last year was the same this year. That was a nice treat because he is very pleasant! The hotel rooms are very neat and clean. Even though it's located close to the highway you don't much of the traffic noise. And the breakfast was great!
Stayed 1 night in Nov 2024

10/10 Excellent

kristie, ione

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Nov 2024