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Best Western Plus Brookside Inn

3.0 star property
Hotel in Milpitas with free breakfast and a fitness center
VIP Access

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Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
400 Valley Way, Milpitas, CA, 95035
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Great Mall of the Bay Area
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Mobility Accessible Two Queen Room with Walk In Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, Patio, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Patio, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Milpitas

Best Western Plus Brookside Inn places you next to Silicon Valley and within 2 miles (3 km) of Great Mall of the Bay Area. This 3-star hotel has 79 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Shirdi Sai Center - 2 min drive - 1.8 miles
  • BAPS Shri Swaminarayan Mandir - 3 min drive - 2.0 miles
  • Great Mall of the Bay Area - 4 min drive - 2.5 miles
  • Cinemark Century Great Mall 20 - 4 min drive - 2.5 miles
  • LEGOLAND® Discovery Center - 5 min drive - 2.9 miles

Getting around

  • I-880 Station - 3 min drive
  • San Jose College Park Station - 9 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪HL Peninsula Restaurant Milpitas - ‬2 min drive
  • ‪Denny's - ‬8 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Milpitas Buffet - ‬3 min walk
  • ‪Paris Baguette - ‬5 min walk

About this property

Best Western Plus Brookside Inn

Hotel in Milpitas with free breakfast and a fitness center
At Best Western Plus Brookside Inn, guests enjoy features like an outdoor pool, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.00 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Frequently asked questions

What's there to see near Best Western Plus Brookside Inn?

This hotel is located in Milpitas, just steps from Silicon Valley. You'll also find Great Mall of the Bay Area and BAPS Shri Swaminarayan Mandir within a short drive.

How much does it cost to stay at Best Western Plus Brookside Inn?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Brookside Inn on Dec 21, 2025 start from $109.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Brookside Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Brookside Inn include a casino?

No, Best Western Plus Brookside Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Brookside Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Plus Brookside Inn?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Best Western Plus Brookside Inn have a hot tub?

No, but this hotel does have a steam room.

Does Best Western Plus Brookside Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Brookside Inn serves free buffet breakfast at The Lounge each morning.

Will Best Western Plus Brookside Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Brookside Inn for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Best Western Plus Brookside Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Brookside Inn?

The closest major airport to Best Western Plus Brookside Inn is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 5.7 mi away (15 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 22.4 mi away (25-minute drive).

Can I book a room with a balcony at Best Western Plus Brookside Inn?

Yes, some guestrooms at Best Western Plus Brookside Inn offer a balcony and may feature mountain views.

Does Best Western Plus Brookside Inn host weddings?

There are wedding services available at Best Western Plus Brookside Inn if that's in your vacation plans.

Best Western Plus Brookside Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and great breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Hetty Mae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in the San Jose area. It’s safe and conveniently located near freeways and restaurants. The staff here are always friendly, helpful, and professional. 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Susan was very friendly and helpful. She let me check in early. That was such great customer service. I was an emotional wreck and she helped me with my phone issues. Listened to me as I really was about to break. Kudos to such great compassion and empathy going above and beyound!!
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 1 night in Sep 2025

8/10 Good

Edgar

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Could be a little cleaner. The halls and rooms smell like cigarette smoke. The rooms aren't all that clean, especially the carpet. On the plus side, each room has a microwave and mini-cooler. They have complimentary breakfast. And the staff is incredibly nice and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

aleah

Stayed 1 night in Aug 2025

6/10 Okay

Manuel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, definitely one of the best parts of the stay. However, the overall condition of the property needs improvement. The room and hallways had a strong unpleasant odor, likely from the old carpets, which should really be replaced with hard flooring. The walls could also use a fresh coat of paint. The bedsheets were stained, which was very concerning, and overall the room felt just okay. With a few important upgrades, this hotel could provide a much better experience.
Stayed 1 night in Aug 2025

8/10 Good

Ray, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch out that 15 bucks overnight parking at the facilty
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Stayed 1 night in Aug 2025

8/10 Good

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, stay was perfect for the concert and shopping weekend. Only thing was we booked a room with patio or balcony and it wasn't available but room was still good
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anacristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. It was convenient location. Easy access to freeway.Hot breakfast and great service. My only concern is that i am waiting for my refund from Best Western as they charged my cc for a 1 day stay when I already paid 2 day stay in full thru Hotels.com
Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel and we were very pleased with our stay. Will definitely be returning back for another trip and I would recommend this to all of my friends and family staff is very friendly property is very clean hotel rooms are clean peaceful very quiet great breakfast very enjoyable stay
Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, everything was clean and good service.
Stayed 1 night in Jun 2025

8/10 Good

Ihsan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Came here for a conference an and the office conference hotel was sold out— opted for this hotel and it was terrific. Clean and
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I really enjoyed our stay here. The room was very clean and comfortable. The breakfast was amazing with a bunch of great choices. The staff were very nice and helpful. I will definitely be staying here again. I would definitely recommend this best western!
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and coffee

Super nice clean room, very quiet even though I know they were sold out for a concert. Very good breakfast included. Very nice coffee machine in lobby 24 hours a day with fancy coffee selections as well as in room coffee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great sauna and steam room. Great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Hyungjun

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay for couple of nights if you are visiting Milpitas, California. There is a big mall called Greatmall nearby and close to the freeway, and their complementary breakfast is impressive. I definitely would stay again.
Stayed 2 nights in Jun 2025

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