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The Confidante - in the Unbound Collection by Hyatt

4.5 out of 5.0

The Confidante - in the Unbound Collection by Hyatt

4.5 out of 5.0

Recent guest reviews

The pool manager and the server at on the beach were both excellent

The hotel was is the PERFECT area!!! Steps from the beach walking distance to shopping and restaurants. Can’t wait to return!!!

The service outside was amazing. However, we were placed in an anointing room of three young ladies that were extremely loud at 2-4am... I complained after the first night and it happened again the second night. Then the third we were moved to another room which was half the size, and were woke up at 12am from the front desk for a pizza delivery which I didn’t order. The last night we were woken up by construction going on outside. We didn’t get a good night sleep once the entire five nights. The only thing they compted to us was the resort fees for three nights... big whoop, $105... I wouldn’t stay there again for that reason. The restaurant was fabulous though, great food.

This is our second time back and another great experience. Friendly and helpful staff.

Directly on the beach, loved board walk. Rooms are very small, not enough closet space.

Pool area /proximty to beach & boardwalk ...most impressive were the the staff..helpful & friendly. Child friendly. Restaurant was outdated / needs a refresh but service was good & staff were great. I would definetly return

Limited restaurant choices. Room was small but lovely. Fun vibe even for middle aged folks!

Excellent!! Staff are extremely customer service oriented, warm and friendly. Beautiful setting, amenities and comfortable bed. Will only be stay here going forward for all our Miami trips. 😊

We paid extra and booked a partial view of the ocean room with a balcony and had a confirmation. When we arrived, we were told the motel was sold out, and that they didn't the room but would give us a discounted room. The room faced away from the ocean looking over a construction site with workers who could see right in our window and there was no balcony. A very barebones room and major disappointment. Who wants to go to Miami Beach and have this happen?!! When we asked to get an hour's extension from 11:00 to 12:00 the next morning, they said no!

Check in was a nightmare. We were given a room that hadn't been clean and then rebooked into a room where someone else had been given, so they also had keys to the same room we were napping in. Really unorganized.

Awesome hotel so close to the beach and clean, staff is very helpful, overall excellent in every way

Excellent hotel on the beach. Staff was very friendly.

Bad room cleaning, bad food service, taking over an hour to get our food poolside. It wasn’t busy. Management gave us a couple bucks off and free drinks, but not enough to make feel better paying the extreme prices they have. I have stayed here many times, services is getting worse. Going somewhere else nextime.

4041 Collins Ave Miami Beach FL

Hotel highlights

  • Steps from Miami Beach Boardwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Mid Beach within a short walk of Indian Beach Park, The Confidante - in the Unbound Collection by Hyatt is within a mile (2 km) of other popular sights such as Mount Sinai Medical Center. This 363-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.


Dining

Enjoy a bite to eat at Bird & Bone, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to noon.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with digital channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, designer toiletries, and slippers. Other standard amenities include a minibar, free newspapers, and free local calls.


Property features

Guests of The Confidante - in the Unbound Collection by Hyatt have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 44.00 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and coffee/tea in a common area.

Room options

Room (1 King Bed or 1 Queen Bed)

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Balcony

Queen 2 | Sleeps 4

Room, 1 King Bed, Balcony, Ocean View

King 1 | Sleeps 2

Room, 2 Queen Beds, Balcony, Ocean View

Queen 2 | Sleeps 4

Guest reviews for The Confidante - in the Unbound Collection by Hyatt

Everyone (71) Couples (4) Business (1) Family (6) Other (1) Friends (1)
4
Friends

The pool manager and the server at on the beach were both excellent

By on May 27, 2019

Review comment responded on May 28, 2019

Greetings guest, We love hearing from well-satisfied guests! We'll be sure to pass along your compliments to our pool and service teams and on behalf of all of us, we look forward to your next visit. Warmly, The Confidante

5
Everyone

The hotel was is the PERFECT area!!! Steps from the beach walking distance to shopping and restaurants. Can’t wait to return!!!

By on May 2, 2019

Review comment responded on May 2, 2019

Dear guest, We never tire of hearing the word 'perfect'! We're glad you found our resort so well-situated and hope to see you again soon! Best regards, The Confidante

5
Everyone

By on Apr 15, 2019

Review comment responded on Apr 15, 2019

Dear guest, We're honored to receive your perfect score! Until next time! Best, The Confidante

3
Families

The service outside was amazing. However, we were placed in an anointing room of three young ladies that were extremely loud at 2-4am... I complained after the first night and it happened again the second night. Then the third we were moved to another room which was half the size, and were woke up at 12am from the front desk for a pizza delivery which I didn’t order. The last night we were woken up by construction going on outside. We didn’t get a good night sleep once the entire five nights. The only thing they compted to us was the resort fees for three nights... big whoop, $105... I wouldn’t stay there again for that reason. The restaurant was fabulous though, great food.

By , from New York on Apr 6, 2019

Review comment responded on Apr 8, 2019

Dear Danielle, While we're glad to know you felt so well-served by our hardworking team, and that we could accommodate your room change, we regret hearing you were unable to enjoy a good night's sleep. We would love to earn your higher impression should your travels bring you back to Miami, as we'd love for you to feel well-rested for each day's adventure. Until then, The Confidante

5
Families

This is our second time back and another great experience. Friendly and helpful staff.

By on Apr 5, 2019

Review comment responded on Apr 8, 2019

Dear guest, Praise from return guests such as yourself makes our day! We're honored to have well-served you on both visits, and already await your third! Kindly, The Confidante

3
Families

Directly on the beach, loved board walk. Rooms are very small, not enough closet space.

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

Hello guest, As you discovered, our beachfront location on the boardwalk is hard to beat! Next time, we'd love to situate you in one of our more spacious room categories, in order to make you even more at home. Until then, The Confidante

4
Family with small children Partner Couples Families

Pool area /proximty to beach & boardwalk ...most impressive were the the staff..helpful & friendly. Child friendly. Restaurant was outdated / needs a refresh but service was good & staff were great. I would definetly return

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

Greetings guest, Thank you for sharing your generous thoughts with us, and we're glad to know you felt warmly welcomed and that our property was well-appointed, from the pools to the beach. We love hearing that you plan to return, and await your next stay! Until then, The Confidante

5
Families

Limited restaurant choices. Room was small but lovely. Fun vibe even for middle aged folks!

By on Mar 23, 2019

Review comment responded on Mar 25, 2019

Dear guest, We're glad you enjoyed our vibe and thank you for your perfect score! Until next time! All the best, The Confidante

4
Everyone

By on Feb 26, 2019

Review comment responded on Apr 1, 2019

Dear guest, We are glad to receive your positive score and hope to see you again in Miami in the future. Kindly, The Confidante

5
Everyone

Excellent!! Staff are extremely customer service oriented, warm and friendly. Beautiful setting, amenities and comfortable bed. Will only be stay here going forward for all our Miami trips. 😊

By on Jan 31, 2019

Review comment responded on Jan 31, 2019

Hello Brian, What a treat to find your five-star compliments! We're glad you felt our warm welcome here at the Confidante, and settled in so nicely with us. We're honored to have become your home away from home in Miami, and we can't wait to see you again soon! With regards, The Confidante

The Confidante - in the Unbound Collection by Hyatt

4041 Collins Ave, Miami Beach, FL 33140