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The Confidante - in the Unbound Collection by Hyatt

4.0 out of 5.0

Recent guest reviews

This has to be my favorite resort that I've stayed in, in Miami by far. Resort was clean, smelled amazing, and the staff were all so friendly. It is centrally located, about a 5 minute drive to south beach. This hotel also is great whether you are traveling with younger children or just with adults. They have separate pools for family as well as adult only, and an area for children to play in the sand at the beach with buckets and other toys. This was a get away for my boyfriend and I, we were in room 530 which had a great balcony with pool and ocean views. We loved every minute of our trip we can't wait to visit again.

My experience at The Confidante was awesome..traveled with family. My only complaint is the rediculus prices

Hotel was nice. It's ideal for young people with the spring break mentality. Convenient to the beach but it's located in middle beach, not south beach as we were led to believe, which is a 45 minute walk. Room was nice but small. We asked them to change our bed sheets but they didn't.

Room wasn't cleaned properly on several days without replacing towels and bathroom amenities. We had staff walk in without proper notification to check beverages in mini bar. Everything was extremely overpriced. They charge a mandatory 20% service charge on mini bar, restaurant and even umbrella rentals.

It was a beautiful hotel. The staff was amazing helpful and friendly. Would definetly stay here again.

The hotel staff is very friendly but all seem very unorganized. The front desk tried adding on extra expenses that were already paid for which took forever to clear up at check out. The rooms were only half cleaned by the maids, wish they would of did more cleaning besides just making the beds. Very hard to get service for food and drinks out by the pool. They seemed to favor just the people who rented cabanas.

It was a nice hotel right on beach very clean and staff was nice.

Every single encounter with the staff was refreshing and professional. That rare thing called Hospitality seemed to come effortless and naturally and was easily recognizable.

Food is pricey at hotel very nice clean hotel room was a little too small. All rooms should have balconies. Close to small store and subway very nice boardwalk.

Very nice hotel, walking distance to the beach , great service , great food definitely coming back , Highly recommended.

Very loud when staying on city view. VERY RUDE FRONT DESK. Not accommodating with request.

Enjoyed everything. On business, stayed only 2 nights.

Loved staying here, hotel was quiet and comfortable, great food and decent service. Overall the only thing I can complain about is that it's extremely expensive. I'd recommend finding other places to eat or do some grocery shopping if you're going to stay here.

Clean and easy access to The beach. Food and beverage brought to you at the beach as well

The location of the hotel was right on the beach, which was wonderful. The courtyard had 2 very large pools, and an abundance of lounging areas that were very well landscaped and very inviting. I could not ask for a better hotel to stay in in the Miami Beach area. The amenities offered were fabulous. We were able to rent a cabana oceanfront which enabled us to spend the entire day on the beach in luxurious comfort! We are already planning our trip for returning to the Confidante Hotel next year. I highly recommend it!

40 min walk to Lincoln Road mall. Clean rooms. Nice property.

The AC wasn't working when I arrived. Nor was the TV, which needed batteries in the remote. No coffee maker in the room. Don't go if you are handicapped (which I am not)--as there are no ramps and plenty of steps to climb to get anywhere. No public business room or computer station. On the plus side, nice pool facilities and on the beach. The staff was always very helpful.

Beautiful hotel right on the beach. If you don't have a car I would suggest using UberX to get around, it's fast and cheap. Very friendly staff.

When the air was off...room smelled musky and complaint about it. Also service was non-consistent.

terrible customer serice, poor follow through, no accountabiity

4041 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located in Mid Beach, The Confidante - in the Unbound Collection by Hyatt is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 363-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. On the beach, the hotel is also close to Lummus Park Beach and Indian Beach Park.


Dining

Enjoy dining at Bird & Bone , one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7 AM to noon.


Rooms

All of The Confidante - in the Unbound Collection by Hyatt's 363 rooms are individually decorated and have an array of amenities, including minibars, free newspapers, and free local calls. 42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, designer toiletries, and bathrobes. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of The Confidante - in the Unbound Collection by Hyatt have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 44.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, free WiFi in public areas, and 8 meeting rooms.

Room options

Room, 1 King Bed, Balcony, Partial Ocean View

King 1 | Sleeps 2

Room, 2 Queen Beds, Balcony, Partial Ocean View

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Partial Sea View

Queen 2 | Sleeps 4

Room, 1 King Bed, Balcony, Ocean View

King 1 | Sleeps 3

Guest reviews for The Confidante - in the Unbound Collection by Hyatt

Everyone (32) Couples (3) Business (1) Family (1) Other (1) Friends (1)
4

perfect getaway

Everyone

My experience at The Confidante was awesome..traveled with family. My only complaint is the rediculus prices

By , from NJ on Jul 8, 2017

5
Everyone

Hotel was nice. It's ideal for young people with the spring break mentality. Convenient to the beach but it's located in middle beach, not south beach as we were led to believe, which is a 45 minute walk. Room was nice but small. We asked them to change our bed sheets but they didn't.

By on May 29, 2017

2

celebrated our 25th anniversary as a globalist

Everyone

Room wasn't cleaned properly on several days without replacing towels and bathroom amenities. We had staff walk in without proper notification to check beverages in mini bar. Everything was extremely overpriced. They charge a mandatory 20% service charge on mini bar, restaurant and even umbrella rentals.

By , from Great Falls, VA on May 22, 2017

4
Everyone
The view from a King deluxe room The entrance to the hotel.

It was a beautiful hotel. The staff was amazing helpful and friendly. Would definetly stay here again.

By on May 18, 2017

4

nice place for the price.

Everyone

The hotel staff is very friendly but all seem very unorganized. The front desk tried adding on extra expenses that were already paid for which took forever to clear up at check out. The rooms were only half cleaned by the maids, wish they would of did more cleaning besides just making the beds. Very hard to get service for food and drinks out by the pool. They seemed to favor just the people who rented cabanas.

By , from New York on May 10, 2017

5
Everyone

It was a nice hotel right on beach very clean and staff was nice.

By on May 4, 2017

4

great choice for me!

Everyone

Every single encounter with the staff was refreshing and professional. That rare thing called Hospitality seemed to come effortless and naturally and was easily recognizable.

By , from Ho,TX on May 3, 2017

4

nice hotel right on the beach and boardwalk

Everyone

Food is pricey at hotel very nice clean hotel room was a little too small. All rooms should have balconies. Close to small store and subway very nice boardwalk.

By , from wisconsin on Apr 22, 2017

5
Everyone

Very nice hotel, walking distance to the beach , great service , great food definitely coming back , Highly recommended.

By on Apr 5, 2017

3

loud

Everyone

Very loud when staying on city view. VERY RUDE FRONT DESK. Not accommodating with request.

By on Mar 18, 2017