Hyatt Place Memphis/Germantown

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Down comforters, pillowtop beds, desk, blackout drapes
Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

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Room options

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(46 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

Located in Southwind within 2 miles (3 km) of Mike Rose Soccer Complex, Hyatt Place Memphis/Germantown is within a few miles (5 km) of TPC Southwind. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • TPC Southwind - 5 min drive - 2.5 miles
  • Carriage Crossing - 6 min drive - 4.2 miles
  • University of Memphis - 21 min drive - 14.1 miles
  • Wolfchase Galleria - 24 min drive - 14.1 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

Is free cancellation available at Hyatt Place Memphis/Germantown?

Hyatt Place Memphis/Germantown offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Memphis/Germantown?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Memphis/Germantown on Jul 10, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hyatt Place Memphis/Germantown?

This hotel is situated in Southwind, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. You'll also find Shoppes At Hacks Cross and Cameron Brown Park within a short drive.

Is there parking available at Hyatt Place Memphis/Germantown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Memphis/Germantown include a casino?

No, Hyatt Place Memphis/Germantown doesn't have a casino.

Will I find an indoor pool at Hyatt Place Memphis/Germantown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

Is Hyatt Place Memphis/Germantown good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a café and a seasonal outdoor pool.

Does Hyatt Place Memphis/Germantown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Memphis/Germantown have a restaurant that serves breakfast?

Yes, Hyatt Place Memphis/Germantown serves free buffet breakfast at Bakery Cafe.

Will Hyatt Place Memphis/Germantown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Memphis/Germantown for a fee of USD 75 per accommodation, per stay.

Does Hyatt Place Memphis/Germantown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Memphis/Germantown?

The closest major airport to Hyatt Place Memphis/Germantown is Memphis International Airport (MEM), which is 16.8 mi away (24 minutes by car).

Can I book a room with a balcony at Hyatt Place Memphis/Germantown?

No, there aren't any guestrooms with balconies at Hyatt Place Memphis/Germantown.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ONLY HOTEL WE STAY IN AROUND THE MEMPHIS AREA!

My family and I travel to Memphis a few times per year, and anytime we decide to stay in a hotel, Hyatt Place in Germantown is our go-to! The staff is always polite and we can depend on receiving superb service with a smile, clean room accommodations, and access to Starbucks coffee and late night meals if needed! This particular visit, Samantha and Keonna were AMAZING and my sister and I really enjoyed working with them!
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond helpful and polite. We were greeted every time we returned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Always a nice safe consistent stay at this Hyatt location
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Hotel was beautiful and so very quiet. Our family of 5 fit comfortably on the double queen w/ sofa room. The breakfast was delicious and had so many options. Highly recommend!??
Stayed 1 night in Mar 2025

10/10 Excellent

Francis and Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeannie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed everything about this place. The staff was friendly and accommodating. The breakfast was really good. My only complaint would be the elevators seemed to take a long time so we just took the stairs. There were 2 elevators but only one seemed to be working. Very safe quiet area.
Stayed 4 nights in Mar 2025

10/10 Excellent

steven d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big bang in Tupelo, MS

Our stay here was fine. Had to stay here because our first booking in Tupelo we canceled due to a natural gas pipeline explosion 2 days before that nobody bothered to notify us of. No hot water and no restaurants open in town open. Du to no natural gas. All other hotels in area booked up we had to drive additional 100 miles to Memphis to get a room. Thank you to the hotel in Tupelo and Hotells.com for the warning we did not receive when other customers were notified two days before.
Stayed 1 night in Mar 2025

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The property is in a quiet area
Stayed 3 nights in Mar 2025

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was rough at first because you guys left me hanging without a payment in my reservation but after 2hrs i was able to get a nice room and rest after 13hrs on the road
Stayed 2 nights in Mar 2025

8/10 Good

TIMOTHY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The beds are super comfortable!

The beds are super comfortable. This was our 3rd time staying here and we always get a king bed and they're so comfortable. I only rated 4 stars in the categories because the facility is a little dated and the carpet throughout the hotel is dingy and worn. Also our bathroom was totally cramped - we practically had to step into the shower to open our bathroom door completely. Bad design I guess. The breakfast is lame, but there are plenty of choices...they just always serve the same items (our 3rd time here). Also, the hallways seemed always to be congested with housekeeping carts..we had to walk around them even stepping off the elevator every time we left the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good service, good location, safe
Stayed 1 night in Feb 2025

8/10 Good

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a safe area only complaint is the cold shower I had to take!
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming home

We were greeted by Jay, who checked us in. He was so friendly and full of joy, and made us feel like part of a family just home after a long day of travel. Our room was just what we needed. Safe neighborhood with many good restaurants nearby. Great breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Tge cleaning staff was terrible.
Stayed 4 nights in Feb 2025

10/10 Excellent

Floria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I always have a great solo getaway at this location.
Stayed 1 night in Feb 2025