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Hyatt Place Memphis/Germantown

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Hyatt Place Memphis/Germantown

Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Exterior
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Place, Carriage Crossing
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(99 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

Located in Southwind within 2 miles (3 km) of Mike Rose Soccer Complex, Hyatt Place Memphis/Germantown is within a few miles (5 km) of TPC Southwind. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • TPC Southwind - 5 min drive - 2.5 miles
  • Carriage Crossing - 6 min drive - 4.2 miles
  • University of Memphis - 21 min drive - 14.1 miles
  • Graceland - 28 min drive - 21.2 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min walk
  • ‪Hyderabad House - ‬10 min walk
  • ‪Huey's Collierville - ‬3 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Pet friendly
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Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

Is free cancellation available at Hyatt Place Memphis/Germantown?

Hyatt Place Memphis/Germantown offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Hyatt Place Memphis/Germantown?

This hotel is situated in Southwind, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. You'll also find Shoppes At Hacks Cross and Cameron Brown Park within a short drive.

Will I be able to park at Hyatt Place Memphis/Germantown?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Memphis/Germantown include a casino?

No, Hyatt Place Memphis/Germantown doesn't have a casino.

Will I find an indoor pool at Hyatt Place Memphis/Germantown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Hyatt Place Memphis/Germantown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a café and a seasonal outdoor pool.

Does Hyatt Place Memphis/Germantown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Memphis/Germantown have a restaurant that serves breakfast?

Yes, Hyatt Place Memphis/Germantown serves free buffet breakfast at Bakery Cafe.

Will Hyatt Place Memphis/Germantown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Memphis/Germantown for a fee of USD 100 per accommodation, per week.

Are there connecting rooms at Hyatt Place Memphis/Germantown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Memphis/Germantown?

The closest major airport to Hyatt Place Memphis/Germantown is Memphis International Airport (MEM), which is 16.8 mi away (24 minutes by car).

Are there rooms with balconies at Hyatt Place Memphis/Germantown?

No, there aren't any guestrooms with balconies at Hyatt Place Memphis/Germantown.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeannie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was great overall but once we got in our room I noticed stains on wallpaper and in the tub. The ac unit was really loud and woke us up multiple times throughout the night. On the positive side the staff was great and the breakfast was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Immanuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Traveled with family
Disliked: Property conditions & facilities
Great breakfast - 1st room terrible, not maintained, 2/3 night was good
Leaking AC Unit All over the floor - No rooms to be moved to
Paint Chipping away on the door
Door Security latch lose
Leaking ceiling and damaged ceiling
Stayed 3 nights in Jul 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilets need to be taller. Otherwise it was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. The only thing I would recommend is they need to add microwaves in the rooms
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 1 night in Jul 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience on our ride home after a week in Dauphin Island!
Stayed 1 night in Jul 2025

10/10 Excellent

Kathyrn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Kathyrn

Liked: Cleanliness, amenities
Rooms were clean. Staff was very cordial and knowledgeable. Food was excellent
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My husband and I checked in on Friday July 25. Our room was not cleaned on Sat. We inquired at the front desk and were told rooms are cleaned only every other day. Odd. We left for the day on Sunday and returned and the room was not cleaned and the bed linens not changed or new towels given out. This is inexcusable for a nice hotel. Two times when we went to the front desk there was no one there. When we checked in I had to call the hotel on my cellphone in order to have a human surface to check us in. On Sat when my husband waited at the front desk to ask for new towels the two workers continued to chat behind the counter and completely ignored him. This Hyatt needs to improve on both front desk service AND housekeeping. We were very disappointed and won't be returning.
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great except the rudeness of the clerk when we came back for our bags.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfy!

Got it! Here's the updated version with that note about the room condition included: --- Review for Hyatt Place Germantown, TN I recently stayed at the Hyatt Place in Germantown, Tennessee, and overall had a pleasant experience. The hotel was clean, quiet, and in a convenient location—close to restaurants, shopping, and just a short drive into Memphis. The room was spacious and the bed was comfortable, but I did notice that the rooms could use a bit of an update. A fresh coat of paint and some modern touches would go a long way in improving the overall feel. The staff was friendly and professional, and check-in was smooth. I also appreciated the complimentary breakfast, which offered a decent variety of options to start the day.
Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey

Stayed 1 night in Jul 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, Nice stay.

Room was comfortable and spacious. We were not cramped with 3 adults 2 kids. Breakfast was hot and tasty for a Hotel breakfast. The bed was comfortable, I just wish they would provide extra pillows and comforters in the closet. Especially for the Couch sleeper person. Sheets were in the closet. Each bed needs 4 pillows.
Stayed 1 night in Jul 2025

10/10 Excellent

Lakai

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Associates were nice and friendly, the bar was closed until further notice but the stay was as expected. I always stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 Recommend
Stayed 1 night in Jul 2025

6/10 Okay

FNU

Stayed 4 nights in Jul 2025

6/10 Okay

Willie Mae

Liked: Staff & service, property conditions & facilities
The property maintains an average overall concentration in appearance, such as furnishings, bedding (pillows very uncomfortable); couch cushions so worn until they were no longer firm enough to keep one from feeling the frame of the hid-a-bed.
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra

Liked: Property conditions & facilities
The room service policy isn’t great. The staff don’t greet customers.
Stayed 6 nights in Jul 2025

10/10 Excellent

Deja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet and spacious this place was! The beds are super comfortable and they had an amazing breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness and a very good breakfast
Stayed 1 night in Jul 2025

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