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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Down comforters, pillowtop beds, desk, blackout drapes
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Shoppes At Hacks Cross
    ‪4 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(113 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(20 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Memphis

Located in Southwind within 2 miles (3 km) of Mike Rose Soccer Complex, Hyatt Place Memphis/Germantown is within a few miles (5 km) of TPC Southwind. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • Shoppes At Hacks Cross - 4 min drive - 2.4 miles
  • Carriage Crossing - 5 min drive - 4.2 miles
  • Lowrance Road Park - 6 min drive - 5.1 miles
  • TPC Southwind - 6 min drive - 2.7 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Hacienda - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪Circle K - ‬3 min walk

About this property

Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Sofa beds, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,008 reviews
$87 nightly
The price is $99
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

Is free cancellation available at Hyatt Place Memphis/Germantown?

Hyatt Place Memphis/Germantown offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Memphis/Germantown?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Memphis/Germantown on May 17, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hyatt Place Memphis/Germantown?

This hotel is situated in Southwind, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. You'll also find Shoppes At Hacks Cross and Hamilton Lake within a short drive.

Is parking available on site at Hyatt Place Memphis/Germantown?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Place Memphis/Germantown include a casino?

No, Hyatt Place Memphis/Germantown doesn't have a casino.

Will I find an indoor pool at Hyatt Place Memphis/Germantown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hyatt Place Memphis/Germantown?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a coffee shop/cafe.

Does Hyatt Place Memphis/Germantown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Memphis/Germantown have a restaurant that serves breakfast?

Yes, Hyatt Place Memphis/Germantown serves free buffet breakfast at Bakery Cafe.

Will Hyatt Place Memphis/Germantown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Memphis/Germantown for a fee of USD 100 per accommodation, per week.

Does Hyatt Place Memphis/Germantown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place Memphis/Germantown?

The closest major airport to Hyatt Place Memphis/Germantown is Memphis International Airport (MEM), which is 16.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place Memphis/Germantown?

No, there aren't any guestrooms at Hyatt Place Memphis/Germantown that offer a balcony.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Very clean, spacious and comfortable. The staff was friendly and professional. The breakfast was delicious!
Stayed 3 nights in Jan 2026

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
The check in was smooth. The guy at the desk was very kind and knew what he was doing. Breakfast was the same as every other free breakfast, not worth what it cost. Staff is great!
Stayed 1 night in Jan 2026

8/10 Good

Kelly, Germantown

Stayed 1 night in Jan 2026

10/10 Excellent

Suzann

Stayed 3 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been Excellent except we had to change rooms when the heat failed in our room around 9 PM.
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was very good. Parking lot was terrible.
Stayed 1 night in Jan 2026

8/10 Good

Pamela

Disliked: Property conditions & facilities
Bed was very comfortable, but hotel is very dated. Great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Chantel

Liked: Staff & service
Our TV’s picture kept going out. Check out is at 12 but housekeeping is knocking on the door at 9am waking you up. Could not secure the door the screws were lose t
Stayed 1 night in Jan 2026

6/10 Okay

brianna

Liked: Cleanliness, amenities, property conditions & facilities
Room smelled like animal urine
Stayed 2 nights in Jan 2026

10/10 Excellent

Wallace

Stayed 2 nights in Jan 2026

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities
Lady that checked me in was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Keith

Stayed 1 night in Jan 2026

6/10 Okay

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kiara

Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. Everything was well attended. The staff was very welcoming. And the continental breakfast the next day was seriously one of the best we have ever had. Lots of choices and everything was fresh! Definitely recommend this Hotel.
Stayed 1 night in Jan 2026

8/10 Good

Hannah

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Wonderful, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Great staff and good breakfast
Stayed 6 nights in Dec 2025

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, staff & service
Front desk clerk was welcoming. The room was in good standing.
Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room that felt a bit older. Bed was comfortable enough. Check in was easy and that staff member was friendly. The hot water happened to be malfunctioning at the property on a 35-degree day, so that was a problem. We could not shower without freezing. After bringing that up to the front desk staff during checkout, I requested a water bottle which she said I had to pay for. I thought that was a bit ridiculous after the fiasco with the hot water. I honestly think they should have discounted rooms for all the guests.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

The was no hot water to take a shower. The TV did not work. Should get a refund.
Stayed 1 night in Dec 2025

8/10 Good

Keiko

Stayed 1 night in Dec 2025

8/10 Good

Joyce

I didn’t give 5 stars because carpet on the floors inside the room. I know most times they don’t shampoo the carpet’s therefore with people constantly coming from walking outside no telling what germs you put on the carpet walking in the rooms with shoes on so I believe all hotels should be hardwood floors something you knew would have to be mopped to stay clean
Stayed 1 night in Dec 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Dec 2025

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