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Homewood Suites Southwind - Hacks Cross

3.0 star property
Comfortable Memphis hotel in Lakes of Forest Hill with free breakfast

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Exterior
Premium bedding, in-room safe, iron/ironing board
Free daily on-the-go breakfast
Reception

Reviews

7.6

Good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Popular LocationTPC Southwind3 min drive
  • Popular LocationMike Rose Soccer Complex5 min drive
  • Popular LocationCarriage Crossing7 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)17 min drive

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Similar properties

Exterior
Four Points by Sheraton Memphis Southwind
Pool
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (1007)
The price is $125
per night
$143 total
includes taxes & fees
Aug 10 - Aug 11
Four Points by Sheraton Memphis Southwind

About the neighborhood

Memphis

Located in Lakes of Forest Hill, Homewood Suites Southwind - Hacks Cross is 1.4 mi (2.3 km) from TPC Southwind and within a 10-minute drive of Regional One Health East Campus. This 3-star hotel has 123 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • TPC Southwind - 3 min drive
  • Mike Rose Soccer Complex - 5 min drive
  • Carriage Crossing - 7 min drive
  • University of Memphis - 15 min drive
  • Wolfchase Galleria - 19 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • The preferred airport is Memphis International Airport (MEM): 18-min drive, 11.6 mi/18.7 km.

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪East End Grill - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Chow Time - ‬2 min drive

About this property

Homewood Suites Southwind - Hacks Cross

Comfortable Memphis hotel in Lakes of Forest Hill with free breakfast
Guests of Homewood Suites Southwind - Hacks Cross have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include an outdoor tennis court, meeting rooms, and a business center.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Built in 2002
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Homewood Suites Southwind - Hacks Cross?

Homewood Suites Southwind - Hacks Cross offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Aug 5, 2024 start from $110.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Homewood Suites Southwind - Hacks Cross?

This hotel is situated in Lakes of Forest Hill, close to TPC Southwind, Mike Rose Soccer Complex, and Carriage Crossing. Cameron Brown Park is also within a driving distance of 4.7 mi.

Will I be able to park at Homewood Suites Southwind - Hacks Cross?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Homewood Suites Southwind - Hacks Cross have a casino?

No, Homewood Suites Southwind - Hacks Cross doesn't have a casino.

Is there an indoor pool at Homewood Suites Southwind - Hacks Cross?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Homewood Suites Southwind - Hacks Cross?

Amenities that appeal to couples at this hotel include a spring water bath, a kitchen, and premium bedding.

Does Homewood Suites Southwind - Hacks Cross have a hot tub?

No, this hotel doesn't have a spa tub.

Does Homewood Suites Southwind - Hacks Cross have a restaurant that serves breakfast?

Homewood Suites Southwind - Hacks Cross offers free on-the-go breakfast on weekend mornings though there is no restaurant.

Does Homewood Suites Southwind - Hacks Cross allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites Southwind - Hacks Cross for a fee of USD 50 per accommodation, per stay.

Does Homewood Suites Southwind - Hacks Cross have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Homewood Suites Southwind - Hacks Cross?

The closest major airport to Homewood Suites Southwind - Hacks Cross is Memphis International Airport (MEM), which is 11.6 mi away (18 minutes by car).

Can I book a room with a balcony at Homewood Suites Southwind - Hacks Cross?

No, at Homewood Suites Southwind - Hacks Cross, there aren't any guestrooms that list a balcony.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 420 reviews" "
Rating 8 - Good. 104 out of 420 reviews" "
Rating 6 - Okay. 56 out of 420 reviews" "
Rating 4 - Poor. 59 out of 420 reviews" "
Rating 2 - Terrible. 34 out of 420 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024

4/10 Poor

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Shareeka at the front desk was very nice and informative when we checked in. Breakfast was nice and staff Ms. Betty and Ms. Denise were very nice and pleasant. They made our stay worth putting up with the incidentals we had to deal with. So the property overall needs a remodel. The first room they put us in was a handicap room and it was not requested. The shower had water on the entire bathroom floor. So Shareeka moved us to another room and it was better. The room furniture is outdated. Chairs to the kitchen dining table were peeling and should not have been in the room for guests. The chair legs were broken, dirty and the room smelled old and mildew. The phone never worked. We had two tvs and only one remote. The walls needed a good cleaning because they had stains and cob webs. Carpet needs to be replaced. There was no soap for the dishwasher or even to wash dishes. The door to get outside was always flying open so it was a little scary because anyone can just walk in. Overall stay was ok but not worth the money until they get a remodel and better furniture. We wondered why our room never got cleaned and we were there for 4 whole days. They told us they clean the rooms every other day, however that never happened for us. We had to get towels everyday to take showers. Also the garbage and towels was on overload in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024

8/10 Good

Frédérick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

4/10 Poor

Samantha

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was absolutely phenomenal but we would never stay here again. The room was awful: dishwasher leaking at check-in, sheets were missing, toiletries were missing, the HVAC unit was broken and our room key would only work on one exterior door - which was very inconvenient and made for very a long walk in the rain to get breakfast. There was also an overwhelming amount of marijuana and cigarette smoke/smell - this wouldn’t have been issue except we specifically booked an area that was no smoking.
Stayed 2 nights in Jan 2024

4/10 Poor

GLENN

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room 209 carpet ripped at connections to tile, couch noise, not stopped in bathroom sinks, ground floor floor broken and covered with carpet, noise compressor on refrigerator and heater and no hand on the refrigerator. Need more?
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace
Stayed 2 nights in Nov 2023

4/10 Poor

Paul, San Diego

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood is "rough" & seedy ... to say the least. Be careful, especially if venturing to the local shopping center for food, etc.. Little management or supervision. Food services marginal. Positive ... hotel van made itself available to provide transportation to businesses or restaurants in the immediate Germantown area.
Stayed 3 nights in Oct 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
I thought the kitchen was a great asset, with kroger next door, the place was clean with the exception of a bug that I saw crawling under the bathroom sink, the staff was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was the friendliest we’ve EVER had. Especially Mrs Betty at breakfast.
Stayed 2 nights in Aug 2023

4/10 Poor

Ben

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We showed up at 5:00 p.m. and had to wait an hour (maybe more) for them to clean the room before we could get to our room. Once we got in the room, the air conditioner couldn't get the air down below 76 degrees and the toilet had piss in it.
Stayed 1 night in Aug 2023

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

6/10 Okay

Lakeisha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The overall property is okay. I gave a 3 star rating because I booked and picked my room in advance. I picked the king suite and it’s only 2 on the property. I checked the floor plan and all to ENSURE I wasn’t near an elevator or ice maker. I get there to get my keys because the digital one was faulty and the lady tells me they changed my room to the one room I didn’t want. I didn’t have nowhere else to go at the last minute so I went with it. I get in the room and it smells wet and like mildew. And speaking of mildew it was all in the shower I had to ask my friend can I shower at her house so basically I paid for the room just to have somewhere to sleep which I couldn’t get much rest due to the FREAKING ELEVATOR. It was so loud and obnoxious. Definitely won’t stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Arianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and quiet stay. Love everything about my stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Sidney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were so nice and the kitchenette was awesome. I highly recommend this little home away from home.
Stayed 1 night in Jun 2023

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, room comfort
Sports trip
We chose this hotel because it advertised a kitchen, but there wasn’t an oven and the kitchen was difficult to walk in. The dishwasher won’t open fully because the door hits the refrigerator. Had to ask multiple times for fresh towels and then still had to go to find someone because housekeeping wouldn’t bring them. They also only provided 1 trash bag for a 5 day stay. The bed was comfortable and clean and the location was convenient. The front desk staff was very friendly. We would probably stay here again but we would definitely have to make adjustments to our plans.
Stayed 5 nights in Jun 2023

6/10 Okay

Judy

Traveled with family
Stayed 1 night in Jun 2023

8/10 Good

Wesley Kenneth

Traveled with group
Liked: Cleanliness, staff & service
Good property to stay at for the price. Nothing spectacular, but it’s a clean place to stay with friendly staff.

6/10 Okay

Amanda

Traveled with family and small children
Liked: Staff & service
There was used soap in the shower, trash in kitchen trash can, dead bugs on the wall, and food on bedroom curtain. People are nice. Having loud outside doors with no softening cusions sucks, keeps you up through the night. Beds are comfortable, pillows too, and AC worked wonders!! Breakfast is a 2/5... bagels were dry. Overall hotel is decent. Just minor issues. And cleanliess can be worked on.
Stayed 1 night in Jun 2023

10/10 Excellent

Kurtis

Stayed 1 night in Jun 2023

10/10 Excellent

DEBBIE, Altoona

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Leander, Hampton

Liked: Staff & service
Stayed 2 nights in May 2023

6/10 Okay

Brittney

Traveled with family
Stayed 2 nights in May 2023

4/10 Poor

Dziedzorm

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023