Homewood Suites Southwind - Hacks Cross

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Free on-the-go breakfast on weekends
Exterior
Reception
Sports facility
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Kitchen
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One-Bedroom Suite With 2 King Beds-408 Sq Feet-Non Smoking

  • Sleeps 5

King Studio With Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 7

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

2 Queen Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 5

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5

Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

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About the neighborhood

Memphis

Located in Lakes of Forest Hill within a short walk of Shoppes At Hacks Cross, Homewood Suites Southwind - Hacks Cross is within 2 miles (3 km) of TPC Southwind. This 3-star hotel has 123 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.3 miles
  • Topgolf Memphis - 3 min drive - 1.8 miles
  • TPC Southwind - 5 min drive - 2.2 miles
  • Graceland - 21 min drive - 19.5 miles
  • Beale Street - 24 min drive - 23.2 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Red Hook Cajun Seafood & Bar - ‬16 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel in Memphis with free breakfast and area shuttle service
Guests of Homewood Suites Southwind - Hacks Cross have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include an outdoor tennis court, meeting rooms, and a business center.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Homewood Suites Southwind - Hacks Cross?

Homewood Suites Southwind - Hacks Cross offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Dec 20, 2025 start from $87.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Homewood Suites Southwind - Hacks Cross?

This hotel is situated in Lakes of Forest Hill within a short 6-minute walk of Shoppes At Hacks Cross. You'll also find TPC Southwind and Mike Rose Soccer Complex within a short drive.

Will I be able to park at Homewood Suites Southwind - Hacks Cross?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Homewood Suites Southwind - Hacks Cross have a casino?

No, Homewood Suites Southwind - Hacks Cross doesn't have a casino.

Is there an indoor pool at Homewood Suites Southwind - Hacks Cross?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross good for couples?

Amenities that appeal to couples at this hotel include a spring water bath, a kitchen, and premium bedding.

Does Homewood Suites Southwind - Hacks Cross have a hot tub?

No, there isn't a spa tub at this hotel.

Does Homewood Suites Southwind - Hacks Cross have a restaurant that serves breakfast?

Homewood Suites Southwind - Hacks Cross offers free on-the-go breakfast on weekend mornings though there is no restaurant.

Does Homewood Suites Southwind - Hacks Cross allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites Southwind - Hacks Cross for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Homewood Suites Southwind - Hacks Cross?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Homewood Suites Southwind - Hacks Cross?

The closest major airport to Homewood Suites Southwind - Hacks Cross is Memphis International Airport (MEM), which is 11.6 mi away (18 minutes by car).

Are there rooms with balconies at Homewood Suites Southwind - Hacks Cross?

No, there aren't any guestrooms with balconies at Homewood Suites Southwind - Hacks Cross.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 223 out of 546 reviews
Rating 8 - Good. 123 out of 546 reviews
Rating 6 - Okay. 71 out of 546 reviews
Rating 4 - Poor. 75 out of 546 reviews
Rating 2 - Terrible. 54 out of 546 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation trip

The stat was wonderful spacious for me and my family we loved it
Stayed 2 nights in Aug 2025

6/10 Okay

Gerald

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was not happy at all with the smell of weed as soon as I parked my car and opened the door. Also, my room smelled like urine and as if someone tried to deodorize but did not work completely. I did not ask to move because I was wayyy too tired from a long drive and the rest of the room appeared clean, specially the bed. The hotel needs a major upgrade. The leather on the chairs were peeling terribly, cabinets were old. On my way back through, I did not return to this hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Tyia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in bathroom. Let out bed had several crumbs in bed sheets. Was out of blankets for the let out bed. Chairs was taped with electrical tape to attempt to fix. Sink was dirty. Dirty dish in the microwave. Front desk was nice and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah May

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean - Comfortable

Stayed 5 nights in Aug 2025

2/10 Terrible

Erin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel's exterior is beautiful. Unfortunately, it is dirty and has bed bugs. 1) The interior (hallways/elevators) was dirty, and no AC (only lobby/rooms) 2) The room had bed bugs 3) The room wasn’t clean, hair on all the surfaces, and food crumbs behind the doors. 4) The room didn’t have any towels available When we arrived, we wanted to shower after a long travel day, but there were no towels. We called the desk, and they said they had no clean towels for us either and had no idea when we would have some. The next day, the tournament started at 7 am, and it was 8 p.m. While sorting the towel issues, we checked the bed, pulling up the sheets and skirt between the mattress, and found active bed bugs crawling around. We took photos, grabbed our stuff, and checked out.
Stayed 3 nights in Aug 2025

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was very outdated. The room stunk very badly when you walked in. Missing things in the room even no remote was missing and front desk had me to come get one instead of them bringing it. Found someone else medicine container under side table. Definitely won’t stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Marcus

Stayed 3 nights in Jul 2025

6/10 Okay

Justin

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Traveled with family and small children
Disliked: Amenities
We couldn’t even stay. The room was dirty, dishes uncleaned, trash can had brown mold sludge, 75 degrees in room. We thought we saw a bug on the pillow. We asked for another room, and it had more evidence of possible bed bugs, so we left. Every room stank, and outside was even worse behind a grocery store dumpster. Walls and carpet everywhere were torn up. The staff tried to help, but since we booked through Orbitz, they don’t have any refund options. Won’t use Orbitz again either.
Stayed 1 night in Jul 2025

4/10 Poor

George

Traveled with partner
Disliked: Amenities, property conditions & facilities
Limited staffing, inadequate service.
Stayed 3 nights in Jul 2025

2/10 Terrible

LDelicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lakeia

Stayed 1 night in Jul 2025

2/10 Terrible

Paris

Traveled with family
Stayed 2 nights in Jul 2025

2/10 Terrible

Lora M

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and entire hotel are dirty and run down.
Stayed 8 nights in Jun 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Stayed 2 nights in May 2025

8/10 Good

Steven

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Stayed 1 night in Jun 2025

2/10 Terrible

matilde

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I had booked at the time sounded like a nice. When I went to the front desk I was told my room ac went out and it wasn’t available. They did accommodate me to 2 rooms but they were far from what the pictures showed as the light fixtures were missing the bed sheets were stained and pillow cases were dirty. Along with roaches inside the tub and carpet and coaches were also stained
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great wonderful friendly staff and the housekeeping was up to par!
Stayed 5 nights in Jun 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keosha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

6/10 Okay

Hayden

Stayed 3 nights in May 2025