See all properties

Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Viaggio Resort Mazatlán

Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout drapes

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(41 reviews)
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(73 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(120 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • Sea Shell City Museum - 14 min walk - 0.8 miles
  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Carl's Jr. - ‬4 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Costa De Oro Beach Hotel
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
8.2 out of 10, Very Good, 1,530 reviews
Costa De Oro Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per night
  • Cribs/infant beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Viaggio Resort Mazatlán?

This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find Punta Camaron Beach and Sea Shell City Museum less than a mile away.

Is there parking available at Viaggio Resort Mazatlán?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does Viaggio Resort Mazatlán feature a casino?

No, Viaggio Resort Mazatlán doesn't have a casino.

Will I find an indoor pool at Viaggio Resort Mazatlán?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Viaggio Resort Mazatlán?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Viaggio Resort Mazatlán?

No, there isn't a spa tub at this resort.

Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?

Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Viaggio Resort Mazatlán allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.

Are there connecting rooms at Viaggio Resort Mazatlán?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Viaggio Resort Mazatlán?

The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Viaggio Resort Mazatlán?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or city views.

Does Viaggio Resort Mazatlán host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1321 out of 1986 reviews
Rating 8 - Good. 414 out of 1986 reviews
Rating 6 - Okay. 145 out of 1986 reviews
Rating 4 - Poor. 58 out of 1986 reviews
Rating 2 - Terrible. 48 out of 1986 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Dayle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and a nice location. Staff work hard. Two major issues. They make you wear a bracelet the whole time to identify you as a guest. But everyone can also identify where you are staying; I believe it’s a safety issue. The pool has limited seating and people get there early lay out their towels and leave all day. It’s not well managed and frustrating watching 20-30 empty seats at times “watched” by a single family member They need a plan
Stayed 6 nights in Dec 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property, good rooms. Probably more for Mexican/Spanish-speaking families. Very loud, and the staff’s English was not all that great. We got by. I didn’t understand why they kept asking for our room number if we couldn’t charge anything to the room.m? I put a credit down but kept having to pay at the point of sale. The wristband you have to wear is pretty annoying.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was great
Stayed 9 nights in Oct 2025

8/10 Good

MAYBELLINE

Traveled with family
Liked: Amenities
Yes ocean was visible from the room .. lots of mosquitos in the balconies
Stayed 4 nights in Jul 2025

2/10 Terrible

Brandon, Eureka

Traveled with family
Disliked: Staff & service, property conditions & facilities
This property and the staff unfortunately left the worst experience of a vacation. Being a hotel that should hold standards, they failed to recognize this gravity of this situation. My 90 year-old grandmother sat in a chair inside her room and the plastic broke and she weighs less than 100 pounds. No one apologized for this matter. No one. How did this happen? Who let this happen? It appears the hotel was more concerned about their cheap plastic chairs then a 90-year-old guest. Carlos, the concierge is perhaps the only light in this place. Thank you Carlos for everything. Staff provided some level of care to my grandmother. That was helpful, but again no one apologized for this matter. What a great birthday gift Viaggio to a 90-year-old. Thanks! And they promised her a cake but the extreme lack of communication is extensive. They failed on this issue as well.
Stayed 1 night in Oct 2025

10/10 Excellent

OMAYRA

Traveled with family
Liked: Cleanliness, property conditions & facilities
El servicio en recepción y en restaurante no fue amable
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

6/10 Okay

Silvia

Stayed 4 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great rooms
Stayed 5 nights in Sep 2025

10/10 Excellent

Liliana

Stayed 2 nights in Sep 2025

8/10 Good

Edmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, pero puede mejorar mucho la ventilación de las habitaciones.
Stayed 3 nights in Aug 2025

4/10 Poor

hector

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
We go back to the room at 1 it was undonde, we go back at 3 i was undone we go back at 5 bed was done dirty cups in the restriom towells in the furniture in the living (they was clean or they just folded it wort the priice per night?) We ask for a medium rare meat at the grill we just receive a medium cut at the oven if u like the meat u know thats a big issue
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis Ailed Flores

Stayed 6 nights in Jul 2025

10/10 Excellent

Jasmin

Stayed 5 nights in Aug 2025

10/10 Excellent

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Viaggio for 9 nights, in a Deluxe Double Room with Ocean View.The view was amazing! The resort is very lively with music playing all day-long and lots of families.The pools were busy and all the chairs were reserved, way before the pools opened. Impossible to find a chair.The hotel was very clean and smelled good I saw the janitors cleaning the floors regularly during our stay. The housekeeping lady was excellent. We didn't choose the all-inclusive option and don't regret it as there are many good restaurants at a walking distance of the hotel. Carlos, the concierge, booked a private Tequila Tour for us. It was one of our best days visiting El Quelite and La Noria. Viaggio is very well located and we felt very safe in that area at all times.
Stayed 9 nights in Jul 2025

10/10 Excellent

Martin Macias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

LAURA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Overcrowded, staff could not keep up or didn’t care to keep up. Will never stay at this place again, food shouldn’t take 2 hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ocean view.

Very nice hotel, very new, confortable rooms with an amazing ocean view. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!!

Excelente service, very clean as I expected delicious food and near a local restaurants and stores.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rolando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Raquel, Baldwin Park

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and comfy. The WiFi was perfect never an issue. Whatever issue we had, it go resolved right away. The only thing missing in the room is a small fridge.
Stayed 5 nights in Aug 2025

4/10 Poor

Luis Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
The food in the Buffet its not good
Stayed 12 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025

6/10 Okay

JULIA

Liked: Staff & service, amenities
Disliked: Cleanliness
My room was not Clean enough
Stayed 4 nights in Jul 2025