Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

Reception
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 4

Room Deluxe with Street View

  • 344 sq ft
  • Sleeps 2

Room Deluxe with Sea View

  • 409 sq ft
  • Sleeps 2

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(78 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(121 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.

What's nearby

  • Playa Brujas - 7 min walk - 0.4 miles
  • Punta Camaron Beach - 12 min walk - 0.7 miles
  • Sea Shell City Museum - 14 min walk - 0.8 miles
  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.5 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬5 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪Bar El LOBY - ‬2 min walk

About this property

Viaggio Resort Mazatlán

Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per night
  • Cribs/infant beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Viaggio Resort Mazatlán?

This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Cerritos Beach within a short drive.

Is there parking available at Viaggio Resort Mazatlán?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does Viaggio Resort Mazatlán feature a casino?

No, Viaggio Resort Mazatlán doesn't have a casino.

Will I find an indoor pool at Viaggio Resort Mazatlán?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Viaggio Resort Mazatlán?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Viaggio Resort Mazatlán?

No, there isn't a spa tub at this resort.

Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?

Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Viaggio Resort Mazatlán allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.

Are there connecting rooms at Viaggio Resort Mazatlán?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Viaggio Resort Mazatlán?

The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Viaggio Resort Mazatlán?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or city views.

Does Viaggio Resort Mazatlán host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1348 out of 2011 reviews
Rating 8 - Good. 414 out of 2011 reviews
Rating 6 - Okay. 140 out of 2011 reviews
Rating 4 - Poor. 59 out of 2011 reviews
Rating 2 - Terrible. 50 out of 2011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Dayle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and a nice location. Staff work hard. Two major issues. They make you wear a bracelet the whole time to identify you as a guest. But everyone can also identify where you are staying; I believe it’s a safety issue. The pool has limited seating and people get there early lay out their towels and leave all day. It’s not well managed and frustrating watching 20-30 empty seats at times “watched” by a single family member They need a plan
Stayed 6 nights in Dec 2025

8/10 Good

JULIO, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay and very centric to everything. Rooms are roomy and clean. We enjoyed the pools and didn’t have any luck at the beach, due to high warning of jellyfish. Would definitely recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Shampoo and body soap containers not working properly. It was a chore trying to get any shampoo or soap out of those containers. Let room service know of this issue without getting a solution
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property, good rooms. Probably more for Mexican/Spanish-speaking families. Very loud, and the staff’s English was not all that great. We got by. I didn’t understand why they kept asking for our room number if we couldn’t charge anything to the room.m? I put a credit down but kept having to pay at the point of sale. The wristband you have to wear is pretty annoying.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua L

Liked: Cleanliness, property conditions & facilities
Awesome and super clean
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Traveled with partner
Liked: Cleanliness, amenities
Pool area is too small, no fridge in rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin Omar

Liked: Amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the restaurant and pool side were amazing. Shout out to Jorge in the restaurant and Marco pool side. They both made our stay amazing. The rest of the staff were great as well. Would definitely recommend and stay here again.
Wonderful breakfast
Beautiful view
Stayed 6 nights in Nov 2025

8/10 Good

Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
The room needs more attention. It was very dusty and counters felt sticky. The sink around the inside corners had mold all around. One of the staff members stood out the most. She was so polite, courteous and very friendly. It was also nice that they exchange american dollars to pesos. They also great you at the door and make you feel welcomed. Would recommend
Stayed 5 nights in Nov 2025

6/10 Okay

laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Great view. Staff was great. Friendly. Just way to nousy and busy. Way to many people. Food Lines were long and could never get a spot at the pool. If you want busy and a party hotel this is for you. Lots of familys. Which was nice. But just to busy for me. Location was great. But i would not stay here if you want a relaxing vacation.
Stayed 7 nights in Nov 2025

10/10 Excellent

ying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view unobstructed, the balcony offer a nice view/
Stayed 10 nights in Oct 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and very helpful always there to make your stay a wonderful experience
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Sudgey Martinez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and nice
Stayed 3 nights in Nov 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and great ocean view, only issue was not enough coffee in the room, but overall we had a good stayed.
Stayed 6 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was great
Stayed 9 nights in Oct 2025

8/10 Good

javier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They could be a little more lenient with early checking specially for people that had been up since 2:30am and arrived around noon to the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

MICHAEL, Bralorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am shocked and delighted by the experience it was one of the cheaper options in Mazatlan and it exceeded
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Joe

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Brenda

Traveled with group
The clean service was okay. They didn’t leave any extra towels and when we asked for some, the cleaning staff took them back with them. When checking out they wanted to charge extra money for services that we didn’t ask for. Took me almost half of hour to fixed the issue, and I didn’t even receive an apology. The only good thing about my stay was our server Carlos Hernandez, he was amazing.
Stayed 4 nights in Oct 2025

8/10 Good

JOSE ANGEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was clean and the ocean view was a plus! I did not like the our room was not ready when we got there even tho it was way after check in time around 4:30 pm and took another 45minutes to an hour for our room to be ready. Also did not like the fact that we were told we could not can not drink when you are in the pool when other people were drinking in the pool before.Another thing is when we tried to have breakfast in the outdoor patio the pigeons eat our food before us, we went inside afterwards but the outside kitchen was still cooking even tho a bunch of pigeons were around the food it was very unsafe and unhealthy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel abrahn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elva

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuarto muy limpio , todo el personal en general muy amables .
Stayed 3 nights in Oct 2025