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Viaggio Resort Mazatlán

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast (MXN 359 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

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Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mazatlán

Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.0 mile
  • The Mazatlan Malecón - 2 min drive - 1.2 miles
  • Cerritos Beach - 5 min drive - 2.2 miles
  • Mazatlán Aquarium - 7 min drive - 2.9 miles
  • Mazatlan International Center - 8 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per night
  • Cribs/infant beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Frequently asked questions

Is a free cancellation option available at Viaggio Resort Mazatlán?

Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Viaggio Resort Mazatlán?

This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Mazatlán Aquarium within a short drive.

Is there parking available at Viaggio Resort Mazatlán?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does Viaggio Resort Mazatlán feature a casino?

No, Viaggio Resort Mazatlán doesn't have a casino.

Will I find an indoor pool at Viaggio Resort Mazatlán?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Viaggio Resort Mazatlán?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Viaggio Resort Mazatlán?

No, there isn't a spa tub at this resort.

Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?

Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Viaggio Resort Mazatlán allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.

Does Viaggio Resort Mazatlán have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Viaggio Resort Mazatlán?

The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).

Can I book a room with a balcony at Viaggio Resort Mazatlán?

No, at Viaggio Resort Mazatlán, there aren't any guestrooms that list a balcony.

Does Viaggio Resort Mazatlán host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1074 out of 1624 reviews
Rating 8 - Good. 346 out of 1624 reviews
Rating 6 - Okay. 120 out of 1624 reviews
Rating 4 - Poor. 49 out of 1624 reviews
Rating 2 - Terrible. 35 out of 1624 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, amenities
Overall, it is a very nice resort. The rooms are modern and those facing the ocean have amazing views. The only negative is that the rooms could benefit from having a small fridge. Out of the three hotels we booked, it was the only one that didn’t have a fridge. Adding a fridge would make this hotel 10/10. We also liked the activities around the pool and the restaurant offered a menu a la carte or a buffet. The coffee shop was a nice touch for those that enjoy an espresso or americano. One thing we think would be beneficial is offering an English menu in the restaurant. Would we recommend the Viaggio, definitely!
Stayed 6 nights in Mar 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Mar 2025

8/10 Good

Geronimo

Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bianca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it but for a child not really personally think this hotel is for adults after all I Liked it
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable right on the beach

Overall, I enjoyed my stay at this hotel very much.
Stayed 3 nights in Mar 2025

4/10 Poor

Vanetta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
i did not like that there was no fridge in my room. The banda on the beach was horrible. Not many activities. I am super glad i did not choose the all inclusive option or i would have been very disappointed. The building and rooms were good. Pool staff was great especially Carlos
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Buenisima
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and will help you even when you are drunk. Drinks are great and the Banda on the beach is by far my favorite thing about it
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio al cliente en todo
Stayed 2 nights in Mar 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area of the hotel, walking distance to stores or restaurants. Clean and well maintained.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALMA

Stayed 4 nights in Feb 2025

8/10 Good

Lyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean and well maintained with courteous and helpful staff. However, the constant loud music from the beach was unbearable. 8 am to 10 pm every day, all day, non stop, multiple bands, playing multiple songs while the resort blares its own music. It was not relaxing despite the scenic ocean view.
Stayed 7 nights in Feb 2025

8/10 Good

Gregory, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room was spectacular and seeing such beautiful sunsets was tip of the iceberg. The only issue we found was there was a band that played in front of the hotel daily that was very loud.
Stayed 3 nights in Feb 2025

8/10 Good

Gregg

Traveled with partner
Liked: Property conditions & facilities
Great bang for $$$$, good location.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and amenities. We stayed in at the resort as we have toured the city during previous vacations.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to dining out, shopping and night life. This is a beautiful hotel, the rooms are clean and comfy. Enjoyed the entertainment staff at the pool and particulary Jose who was our waiter at the pool. Received superb service from Jose. I will definately return to this property.
Stayed 7 nights in Feb 2025

10/10 Excellent

Claudia America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel. Great comfortable beds. Pools are heated and you’re right by the beach watching the water and sunsets. Drink and food Pool staff attentive. If you want to rest watching TV, multiple movie channels. We loved our four days there. Close to everything you need!
Stayed 4 nights in Feb 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value for the price. I highly recommend this place, i had a fantastic stay.
Stayed 4 nights in Feb 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Viagio Resort was excellent. The restaurant and pool side waiters were very attentive, gracious and kind. The activities coordinator had lots of fun activities planned for the pool area. The ocean view rooms have a beautiful view. The location to the beach was wonderful and the resort is close to many restaurants and a Fresh Market Grocery store. I highly recommend this resort. My husband and i will definitely stay here again.
Stayed 7 nights in Feb 2025