Located in Zona Dorada within a mile (2 km) of El Cid Country Club Golf Course, Viaggio Resort Mazatlán is within 2 miles (3 km) of other popular sights such as The Mazatlan Malecón. This 291-room, 4.5-star resort has 3 outdoor pools along with a free water park and 2 restaurants.
El Cid Country Club Golf Course - 17 min walk - 1.0 mile
The Mazatlan Malecón - 2 min drive - 1.5 miles
Getting around
General Rafael Buelna Intl. Airport (MZT) - 34 min drive
Restaurants
Le Frolle - 4 min walk
La Concha Restaurant - 5 min walk
Gus Gus - 3 min walk
Rico's Café Zona Dorada - 2 min walk
Bar El LOBY - 2 min walk
About this property
Viaggio Resort Mazatlán
Guests of Viaggio Resort Mazatlán have access to 3 outdoor pools, a free water park, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Other amenities include free local calls, hair dryers, and laptop-compatible safes.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Al Fresco Restaurant
Caffenio Coffee Bar
Pool Bar
Things to do
3 outdoor pools
Children's pool
Free children's club
Free water park
Gym
Playground
TV in common areas
Waterslide
Yoga classes
Family friendly
3 outdoor pools
Changing table
Children's games
Children's pool
Free children's club
Free water park access
Grocery/convenience store
High chair
In-room babysitting (surcharge)
Lifeguards on site
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
24-hour business center
3 meeting rooms
Computer station
Outdoors
On the beach
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Ballroom
Banquet hall
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
65-inch smart TV with premium cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Rollaway/extra beds are available for MXN 500.0 per night
Cribs/infant beds are available for MXN 300.0 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
Crib (infant bed) fee: MXN 300.0 per night
Rollaway bed fee: MXN 500.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Pool access available from 9:00 AM to 9:00 PM.
Property is also known as
Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán
Frequently asked questions
Is a free cancellation option available at Viaggio Resort Mazatlán?
Viaggio Resort Mazatlán provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.
What can I see close to Viaggio Resort Mazatlán?
This resort is situated in Zona Dorada within a short 17-minute walk of El Cid Country Club Golf Course and also 6 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Cerritos Beach within a short drive.
Is there parking available at Viaggio Resort Mazatlán?
Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.
Does Viaggio Resort Mazatlán feature a casino?
No, Viaggio Resort Mazatlán doesn't have a casino.
Will I find an indoor pool at Viaggio Resort Mazatlán?
No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.
What do couples enjoy most about Viaggio Resort Mazatlán?
This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.
Are there hot tubs at Viaggio Resort Mazatlán?
No, there isn't a spa tub at this resort.
Does Viaggio Resort Mazatlán feature a restaurant that includes a breakfast menu?
Yes, Viaggio Resort Mazatlán has 2 restaurants, and serves buffet breakfast each morning for a surcharge.
Will Viaggio Resort Mazatlán allow pets to stay free of charge?
No, pets and service animals aren't allowed at Viaggio Resort Mazatlán.
Are there connecting rooms at Viaggio Resort Mazatlán?
No, this resort doesn't feature connecting guestrooms.
How far is the airport from Viaggio Resort Mazatlán?
The closest major airport to Viaggio Resort Mazatlán is General Rafael Buelna Intl. Airport (MZT), which is 16.7 mi away (34 minutes by car).
Are there rooms with balconies that I can book at Viaggio Resort Mazatlán?
Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or city views.
Does Viaggio Resort Mazatlán host weddings?
If you plan to exchange vows during your trip, consider the wedding services available at Viaggio Resort Mazatlán.
Viaggio Resort Mazatlán Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property is nice and a nice location. Staff work hard. Two major issues. They make you wear a bracelet the whole time to identify you as a guest. But everyone can also identify where you are staying; I believe it’s a safety issue. The pool has limited seating and people get there early lay out their towels and leave all day. It’s not well managed and frustrating watching 20-30 empty seats at times “watched” by a single family member
They need a plan
Good stay and very centric to everything. Rooms are roomy and clean. We enjoyed the pools and didn’t have any luck at the beach, due to high warning of jellyfish. Would definitely recommend
Shampoo and body soap containers not working properly. It was a chore trying to get any shampoo or soap out of those containers. Let room service know of this issue without getting a solution
Nice property, good rooms. Probably more for Mexican/Spanish-speaking families. Very loud, and the staff’s English was not all that great. We got by. I didn’t understand why they kept asking for our room number if we couldn’t charge anything to the room.m? I put a credit down but kept having to pay at the point of sale.
The wristband you have to wear is pretty annoying.
The staff in the restaurant and pool side were amazing. Shout out to Jorge in the restaurant and Marco pool side. They both made our stay amazing. The rest of the staff were great as well. Would definitely recommend and stay here again.
The room needs more attention. It was very dusty and counters felt sticky. The sink around the inside corners had mold all around. One of the staff members stood out the most. She was so polite, courteous and very friendly. It was also nice that they exchange american dollars to pesos. They also great you at the door and make you feel welcomed. Would recommend
Room was clean. Great view. Staff was great. Friendly.
Just way to nousy and busy. Way to many people. Food Lines were long and could never get a spot at the pool. If you want busy and a party hotel this is for you. Lots of familys. Which was nice. But just to busy for me. Location was great. But i would not stay here if you want a relaxing vacation.
I am shocked and delighted by the experience it was one of the cheaper options in Mazatlan and it exceeded
MICHAEL
Stayed 1 night in Oct 2025
10/10 Excellent
Armando
Oct 21, 2025
Liked: Cleanliness
Armando
Stayed 4 nights in Oct 2025
6/10 Okay
Joe
Oct 21, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Joe
Stayed 3 nights in Oct 2025
6/10 Okay
Brenda
Traveled with group
Oct 19, 2025
The clean service was okay. They didn’t leave any extra towels and when we asked for some, the cleaning staff took them back with them. When checking out they wanted to charge extra money for services that we didn’t ask for. Took me almost half of hour to fixed the issue, and I didn’t even receive an apology. The only good thing about my stay was our server Carlos Hernandez, he was amazing.
I liked that the room was clean and the ocean view was a plus!
I did not like the our room was not ready when we got there even tho it was way after check in time around 4:30 pm and took another 45minutes to an hour for our room to be ready. Also did not like the fact that we were told we could not can not drink when you are in the pool when other people were drinking in the pool before.Another thing is when we tried to have breakfast in the outdoor patio the pigeons eat our food before us, we went inside afterwards but the outside kitchen was still cooking even tho a bunch of pigeons were around the food it was very unsafe and unhealthy.