This hotel is a nice clean hotel with very helpful employees. Matamoras is a small town with few hotel options. For my wife and I it is halfway to Boston where have family and we often stop here to make the trip a little less tiring. The only problem we have had is the heating and cooling system ...
I've stayed here a few times and the review is about the same. Facility is attractive and inviting; the rooms are ok but could be cleaned a little better especially the bathroom and dust the room. The walls are thin so be prepared to hear EVERYTHING but for the most part, it's a safe and cozy place ...
My boyfriend and I decided to take the 2 boys up to mountain creek, then decided later on in the week we would stay up there overnight. There aren't much choices for hotels in the area. So the Appalachian was our prime choice. No need to drive to the water park! The hotel itself was comfortable. ...
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This hotel is a nice clean hotel with very helpful employees. Matamoras is a small town with few hotel options. For my wife and I it is halfway to Boston where have family and we often stop here to make the trip a little less tiring. The only problem we have had is the heating and cooling system not easy to operate generally we have found you need to set it to 74 F to get heat and 66 F to get cooling. We have had this problem in every room we have stayed.
Nice staff. Clean rooms. No luggage racks in rooms. No counter in bathroom to put your toiletries down and no towel hooks. Breakfast is fair. Large portions in restaurant on site. ATV trails not fully finished and they charge $40 to go around in a loop twice with a guide for about 15 minutes. First assigned to room where bathroom was not cleaned. Immediately given another room. Following day returned from being out to a room that was unlocked and open but nothing was missing. Staff friendly and apologetic. Staff discuss issues in main lobby for customers to hear. Should only get better with more experience.
Nice place to stay. Quite,clean,comfortable. Nice staff very helpful moved my room to non smoking with no problems. Would go back there. Thanks
My boyfriend and I decided to take the 2 boys up to mountain creek, then decided later on in the week we would stay up there overnight. There aren't much choices for hotels in the area. So the Appalachian was our prime choice. No need to drive to the water park! The hotel itself was comfortable. Check in was a bit long. I literally only needed to be handed a card and the front desk insisted she help the ladies in front of me with a problem that she could not control but the GM needed to fix, yet I was left in the background to hear the whole story about 5 times. I get it they were there first, but if you know you cannot help them, check in the next person! Breakfast was a disaster. Jack and Ottos is downstairs and offers breakfast sandwiches. If you could only get that far. There was one person working. Ringing in items, making the sandwiches, refilling the condiments and cleaning up everyones mess. All I wanted was to purchase my bottle of orange juice but because she was completing a few orders, I was left there waiting. We had to drive down to the dunkin donuts to get our breakfast. Kind of a bummer. I hope the area starts to get more reputable restaurants because there isn't much up there. All in all we had a great time, and the people were very pleasant at the hotel.