I've stayed here a few times and the review is about the same. Facility is attractive and inviting; the rooms are ok but could be cleaned a little better especially the bathroom and dust the room. The walls are thin so be prepared to hear EVERYTHING but for the most part, it's a safe and cozy place ...
This hotel is a nice clean hotel with very helpful employees. Matamoras is a small town with few hotel options. For my wife and I it is halfway to Boston where have family and we often stop here to make the trip a little less tiring. The only problem we have had is the heating and cooling system ...
I didn't realize this was a completely different property from crystal Springs. I thought perhaps it was part of a large resort area and not the other side of town! i had booked resturant and spa services at crystal Springs. I usually like to stay much closer.
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It was a nice hotel to stay fora overnight. Would recommend it to someone else.
This hotel is a nice clean hotel with very helpful employees. Matamoras is a small town with few hotel options. For my wife and I it is halfway to Boston where have family and we often stop here to make the trip a little less tiring. The only problem we have had is the heating and cooling system not easy to operate generally we have found you need to set it to 74 F to get heat and 66 F to get cooling. We have had this problem in every room we have stayed.
Nice staff. Clean rooms. No luggage racks in rooms. No counter in bathroom to put your toiletries down and no towel hooks. Breakfast is fair. Large portions in restaurant on site. ATV trails not fully finished and they charge $40 to go around in a loop twice with a guide for about 15 minutes. First assigned to room where bathroom was not cleaned. Immediately given another room. Following day returned from being out to a room that was unlocked and open but nothing was missing. Staff friendly and apologetic. Staff discuss issues in main lobby for customers to hear. Should only get better with more experience.
Nice place to stay. Quite,clean,comfortable. Nice staff very helpful moved my room to non smoking with no problems. Would go back there. Thanks