Skip to main content
Beginning of main content

Recent guest reviews

Friendly professional service

Nice hotel, though overpriced, its a standard hotel with standard amenities and these days they are charging rates for a 4 star hotel. This is a trend among all hotels in Marin County, but it isn't justified. If you are wanting to be in San Francisco, stay there, its less expensive overall and more accessible to attractions. Also, my stay was destroyed by a very drunk guest next door yelling and screaming for hours. I contacted front desk and they quieted him for an hour then he started up again, yelling obscenities etc. I called front desk and ask them to call police, as he was threatening and out of control. I felt they dismissed my concern and said "we will send someone up." I didn't sleep well even when he calmed down at midnight, and then at 5 am he was up and loud again....so felt hotel staff could have done more though not their fault entirely

It was in a very convenient location. We did check out a day early, so will I get points or a refund?

No complaints everything was great! Room was clean and spacious, staff was wonderful, the bistro bar was a hit

I thought the website said there was a hot tub and was disappointed when I found out there wasn't. The Starbucks onsite wasn't open till 7am on Weekend mornings. I could hear other guests talking outside my room and knocking on doors, it was so clear that I thought they were knocking on my door.

Shampoo, conditioner and body soap dispenser in the shower.

We had a great experience overall. Staff was friendly and our room was better than we expected

Everything was great except the room had a bit of urine smell. Possibly needs new carpet. Other than that it’s a nice hotel with a great staff.

Good except took hours to go to sleep due to uncomfortable bed and pillows.

This Marriott is across the street from Marin Airporter pick up. The hotel has been totally renovated and is lovely! Staff was friendly, greeting us whenever we passed by. Adjacent to McDonalds and Safeway. A few other restaurants are within walking distance.

Easy check in, nice clean room. It was a tad bit small considering that we used the pull out couch, but not unbearable for 1 night. The staff were great and the breakfast/restaurant with tvs was cool.

When we arrived the staff was too busy talking with one another to help us and when they finally did they quickly checked us in and shewed us away. I had informed the lady at check-in that I had prepaid which she acknowledged and dismissed(more about this later). We got settled into our room and asked the lady at the front desk for a recommendation for a beach to go to. She got a puzzled look on her face a went and grabbed a card and said there is this one but traffic is going to be bad....Really!? That's it!?! That night a wedding party rolled in on our floor about midnight whooping and hollering and woke us up(including a 3 year old). We called the front desk which rang and rang and rang with no answer for at least 3 minutes. When we finally got some one they acted like we were annoying them so I ended up confronting the noise makers myself which got them to go into a room(next door) and they continued to party it up til 4am. We made a couple more calls but it became evident that they weren't going to stop. We checked out in the morning quickly because we had gotten no sleep and had to meet up with friends early so I never got a receipt which turns out was a mistake because when I checked my bank account they had charged me a second time for the hotel room. So today I called and they lady I spoke to was pretty much clueless and just hurried to get me off the phone and told me we will fix it and send you a receipt. I somehow doubt that will happen anytime soon. Stay away from this hotel until the management and staff changes!!!!

We often stay at this courtyard by Marriott in novato, ca. Once again, we had a comfortable, spacious, and quiet room and a wonderful breakfast downstairs at the bistro. Forgot to bring my bathing suit! This hotel is a quiet respite for us when making a big family visit!

The location of the hotel was in the perfect location for us. In between the NAPA area and San Fran. The hotel staff was very helpful and easy to work with. The room was modern and clean. Only negative was that there were not many restaurants close to the hotel.

I checked in late (11:00 pm) and left the next morning. The staff was courteous and the room was comfortable. However, for the price I paid that needs to be so. I was expecting 4-star and got 3. Pricy area though, so may not be the hotel's fault.

Enjoyed the location and facilities offered by the Courtyard Marriott. It was near wine country and some very good restaurants.

We stayed at this hotel as the base for a wedding in Sonoma and were very satisfied.

Too Noisy, Front door entrance playing misic in the night

N Hamilton Pkwy Novato CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Courtyard by Marriott Novato Marin/Sonoma places you within a 10-minute drive of popular sights such as Stone Tree Golf Club and Marin County Civic Center. This hotel has 136 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/cafe. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and ironing boards are other standard amenities.


Property features

At Courtyard by Marriott Novato Marin/Sonoma, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Novato Marin/Sonoma

Everyone (7) Couples (4) Family (11) Friends (3) Other (4)
5
Family

Friendly professional service

By on Oct 14, 2023

Review comment responded on Oct 18, 2023

Thank you for the kind feedback. We hope to see you again.

2
Business Business

Nice hotel, though overpriced, its a standard hotel with standard amenities and these days they are charging rates for a 4 star hotel. This is a trend among all hotels in Marin County, but it isn't justified. If you are wanting to be in San Francisco, stay there, its less expensive overall and more accessible to attractions. Also, my stay was destroyed by a very drunk guest next door yelling and screaming for hours. I contacted front desk and they quieted him for an hour then he started up again, yelling obscenities etc. I called front desk and ask them to call police, as he was threatening and out of control. I felt they dismissed my concern and said "we will send someone up." I didn't sleep well even when he calmed down at midnight, and then at 5 am he was up and loud again....so felt hotel staff could have done more though not their fault entirely

By on May 22, 2022

Review comment responded on Jun 27, 2022

Dear Juanita, Thank you for taking the time to let us know about your experience while staying with us. In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by next door guests. Our hope is that all our guests experience a relaxing and peaceful stay, and we am very sorry that this wasn’t your experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent the feeling of being unheard from occurring in the future.

5
Family

It was in a very convenient location. We did check out a day early, so will I get points or a refund?

By on Dec 28, 2021

Review comment responded on Dec 30, 2021

Good Evening Shelly, Thank you for staying with us. Since you did book through a third party booking you will need to contact them to get a refund.

5
Everyone

By on Sep 1, 2021

Review comment responded on Dec 27, 2021

Thank you for staying with us

5
Everyone

By on Nov 3, 2019

5
Family with small children

No complaints everything was great! Room was clean and spacious, staff was wonderful, the bistro bar was a hit

By on Oct 5, 2019

4
Family Business Business

I thought the website said there was a hot tub and was disappointed when I found out there wasn't. The Starbucks onsite wasn't open till 7am on Weekend mornings. I could hear other guests talking outside my room and knocking on doors, it was so clear that I thought they were knocking on my door.

By on Jun 29, 2019

5
Family

Shampoo, conditioner and body soap dispenser in the shower.

By , from San Jose on Jun 24, 2019

5
Everyone

We had a great experience overall. Staff was friendly and our room was better than we expected

By on Nov 4, 2018

4
Everyone

Everything was great except the room had a bit of urine smell. Possibly needs new carpet. Other than that it’s a nice hotel with a great staff.

By , from Fort Lauderdale on Oct 5, 2018

Courtyard by Marriott Novato Marin/Sonoma

1400 N Hamilton Pkwy, Novato, CA 94949
url importing http://www.orbitz.com/Novato-Hotels-Courtyard-by-Marriott-Novato-Marin/Sonoma.h207379-p2.Hotel-Reviews
There was an error importing /Novato-Hotels-Courtyard-by-Marriott-Novato-Marin/Sonoma.h207379-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Novato-Hotels-Courtyard-by-Marriott-Novato-Marin/Sonoma.h207379-p2.Hotel-Reviews

Frequently asked questions