See all properties

Herald Suites Polaris

Property class: 3.5

Choose dates to view prices

Photo gallery for Herald Suites Polaris

A multi-level atrium with a central decorative element and a patterned floor.
A conference room with long tables, white chairs, and framed floral artwork on the walls.
A spacious lobby with a checkered floor pattern, a staircase, and a decorative railing.
A hotel room with two beds, a desk, a chair, a lamp, a television, and a window with curtains.
A bar area with a television displaying a news program, a variety of liquor bottles, and a seating area with chairs and a fruit bowl.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
45 Polaris St, Bel-Air, Makati, 1209
  • Place, Power Plant Mall
    ‪10 min walk‬
  • Place, Ayala Center
    ‪14 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪16 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Multi Use)

A hotel room with two beds, a nightstand with a telephone, and a wall-mounted lamp.

Standard Room, 2 Twin Beds (Multi Use)

8.0 out of 10
Very good
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

A hotel room with a large bed, two bedside tables, a telephone, and wall-mounted lamps.

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

About the neighborhood

Makati

Located in Bel-Air, Herald Suites Polaris is a leisurely stroll from sights such as Power Plant Mall and Ayala Triangle Gardens. This 50-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Century City - 3 min walk - 0.2 miles
  • Power Plant Mall - 10 min walk - 0.5 miles
  • Ayala Triangle Gardens - 11 min walk - 0.6 miles
  • Ayala Center - 14 min walk - 0.8 miles
  • Greenbelt Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬2 min walk
  • ‪Army Navy Burger + Burrito - ‬2 min walk
  • ‪Hossein's Persian Kebab - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Izakaya Tori-Ichizu - ‬1 min walk

About this property

Herald Suites Polaris

Guests of Herald Suites Polaris enjoy access to free WiFi in public areas, meeting rooms, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1400 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.

Similar properties

A spacious lobby with multiple seating areas, a glass elevator, and a view of the street outside.
City Garden Hotel Makati
Makati Downtown
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,482 reviews
$45 nightly
The price is $51
Oct 18 - Oct 19
Total with taxes and fees
City Garden Hotel Makati

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

What's there to see near Herald Suites Polaris?

This hotel is situated in Bel-Air within a short 16-minute walk of Greenbelt Shopping Mall and also 14 minutes on foot from Ayala Center. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

How much does it cost to stay at Herald Suites Polaris?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on Nov 1, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Herald Suites Polaris?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Herald Suites Polaris?

Spa services at the hotel include massages.

Does Herald Suites Polaris include a casino?

No, Herald Suites Polaris doesn't have a casino.

Will I find an indoor pool at Herald Suites Polaris?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Herald Suites Polaris?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a minibar, and turndown service.

Are there hot tubs at Herald Suites Polaris?

No, this hotel doesn't have a spa tub.

Does Herald Suites Polaris feature a restaurant that includes a breakfast menu?

Yes, Herald Suites Polaris serves a cooked-to-order breakfast for a surcharge each morning at Aurora Lobby Cafe.

Will Herald Suites Polaris allow pets to stay for free?

No, pets and service animals aren't allowed at Herald Suites Polaris.

Are there connecting rooms at Herald Suites Polaris?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Herald Suites Polaris?

The closest major airport to Herald Suites Polaris is Ninoy Aquino Intl. Airport (MNL), which is 6.8 mi away (31 minutes by car).

Are there rooms with balconies at Herald Suites Polaris?

No, you won't find guestrooms with balconies at Herald Suites Polaris.

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 397 reviews
Rating 8 - Good. 108 out of 397 reviews
Rating 6 - Okay. 37 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 6 out of 397 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & the staff were helpful, it was a handy location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , convenient area I have no complaints. Wish it had a pool but that's no one fault ☺️
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel ! We stayed in Manila for a quick trip. This hotel was in a great location; close to shops, bars, the mall, and local food vendors. The hotel had great customer service, with staff available at all hours and security present at all times. Everything was very clean and the breakfast was delicious! I would highly recommend staying here and will book again :)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, excellent staff, awesome location surroundrd by many restaurants and convenience stores, close to several malls.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good, helpful and curious
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy with my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had an excellent stay at Herald Polaris and will come back here again! The staff service was exceptional, the decor is beautiful and it’s conveniently located in Makati- by lots of restaurants, things to do in Makati and close to the airport. Highly recommend!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , comfortable beds , good breakfast
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Everything is ok
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful retro style, included breakfast was good, but most of all great caring staff
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

The bath tub is too high not safety , the shower is liking and the towel is smell is no good . The staff is very good .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Property is very clean and well kept. Dinner room serves really good, food really good, hostesses are very friendly and attentive to your needs. Mattresses was hard but I ask staff is they had a pad they could put in it. By the time I got back to my room they had found one and put it in the bed. If you like old world charm. I definitely recommend staying here
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent staff
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Clean rooms. Good food.

Enjoyed my stay. Friendly staff, good food at the restaurant and the room had everything we needed. The surrounding area is also quite nice.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great architecture, quality breakfast
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025