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Recent guest reviews

We stayed in a 2 bedroom suite. The best part of the suite was having a washing machine and dryer in the suite. The rooms were clean, the linen was crisp, the air conditioning was cold, the kitchen was fully stocked. The bathroom needs some updating. I slipped a couple of times getting into the shower because the tub is very high and the edges are sharp. The placement of the shower head is quite odd. The staff all throughout the hotel was excellent. People are always smiling, looking for ways to help. I went to the spa and the services were excellent.

For a 5 star hotel this place Is outdated. Some staff are friendly and helpful but other just ignore you, I was carrying 3 big luggage upon check in not one offer to help with my luggage. Buffet breakfast is ok. For the price I pay there’s better 5 star hotel around such as fairmont or makati diamond.

The suite was huge, especially for Manila. Staff was very helpful. The pool was out of service due to volcanic eruption requiring the pool to be thoroughly cleaned. They arranged accommodations for us to use the pool at a nearby sister hotel and provided complimentary transportation to and from. The breakfast buffet was amazing. We will definitely stay here again when we are in Manila.

Very nice property. Excellent for shopping & restaurants with in walking distance

Feels like home with living room, dining room. Kitchen. Washer/dryer, etc. Not just bedroom and bathroom. Close to restaurants and shops

The facilities are perfect and very well situated in the midst of Makati.

Clean, friendly staff, great location, well maintained

We like having a kitchen, also pod coffees in room. Buffet breakfast is good. Very nice swimming pool jacuzzi and sitting area. Gym very functional also. Nice smoking area also. Entrance to Glorietta 25 meters away. Restos, theatres, greenbelt also very close

We love the location and the staff. We also have room with a kitchen

Rooms are large, nice to have a kitchen...pool has a nice family atmosphere...breakfast is good, service great...Rustans and SM markets very close..wifi good in room. Greenbelt in walking distance...movie theaters close...barber shop is good...Gym is more than adequate. Security at door and valet and storage excellent.

Very nice and clean. Breakfast was also good. Nothing else to report.

My wife and my kids and I enjoyed three nights at this great hotel, right in the middle of Makati Great location, not too far from anything and right next to a massive shopping mall

We stayed in the newly remodeled wing...they are completing the remodel of the other wing...we had a nice kitchen, 2 burner stove top and microwave, no oven...large frig...we prepared 3 meals...the Rustans market is just 100 meters away...outstanding fish, prawns produce. Entrance to Glorietta is 20 meters. We had family members come and swim, pool and spa area very nice and family friendly....breakfast buffet is good and they change offerings every day...staff throughout the facility are outstanding...in the past we have stayed at New World, Dusit and Solaire...I visit the Philippines 3 to 4 times per year...I will always go with Ascott in the future. Tom

Always friendly from the front door through the front desk. Floor staff, wonderful, same in the restaurant.

Total experience was great. Warm staff, great location, awesome hotel rooms and good breakfast. Highly recommended

Glorietta 4, Ayala Centre Makati Manila

Hotel highlights

  • Steps from Glorietta Mall and SM Makati
  • Free in-room WiFi
  • Free parking
  • Onsite dining

Located in San Lorenzo, Ascott Makati is next to popular attractions like Glorietta Mall and SM Makati. This 362-room, 5-star aparthotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Makati, and also a short walk from Ayala Center and Greenbelt Shopping Mall.


Dining

Enjoy a bite to eat at the aparthotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Each apartment is individually decorated and features a kitchenette with a refrigerator and a microwave. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free newspapers, and free bottled water.


Property features

Ascott Makati features WiFi in public areas, a meeting room, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1800 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury aparthotel include an arcade/game room, free newspapers, and laundry facilities.

Room options

Deluxe Suite, 3 Bedrooms

2 Twin Beds, 1 Queen Bed and 1 King Bed | Sleeps 6

Executive Suite, 2 Bedrooms

2 King Beds | Sleeps 4

Deluxe Suite, 2 Bedrooms

1 King Bed and 1 Queen Bed | Sleeps 4

Executive Studio, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 2

Guest reviews for Ascott Makati

Everyone (8) Couples (3) Family (10)
5
Family Family

We stayed in a 2 bedroom suite. The best part of the suite was having a washing machine and dryer in the suite. The rooms were clean, the linen was crisp, the air conditioning was cold, the kitchen was fully stocked. The bathroom needs some updating. I slipped a couple of times getting into the shower because the tub is very high and the edges are sharp. The placement of the shower head is quite odd. The staff all throughout the hotel was excellent. People are always smiling, looking for ways to help. I went to the spa and the services were excellent.

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We took note of your bathroom experience for our management review, From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

3
Partner Couples

For a 5 star hotel this place Is outdated. Some staff are friendly and helpful but other just ignore you, I was carrying 3 big luggage upon check in not one offer to help with my luggage. Buffet breakfast is ok. For the price I pay there’s better 5 star hotel around such as fairmont or makati diamond.

By on Jan 16, 2020

Review comment responded on Jan 31, 2020

Please be assured that the property is appreciative of your patronage and we will do our utmost to ensure that every visit live up to your expectations. We hope that this incident would not hamper your future intentions of staying with us as we look forward to the opportunity of providing you with only the highest standards of service. Again, our heartfelt apologies as we assure you only the best care and attention always.

5
Family Family

The suite was huge, especially for Manila. Staff was very helpful. The pool was out of service due to volcanic eruption requiring the pool to be thoroughly cleaned. They arranged accommodations for us to use the pool at a nearby sister hotel and provided complimentary transportation to and from. The breakfast buffet was amazing. We will definitely stay here again when we are in Manila.

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

5
Everyone

By on Dec 8, 2019

Review comment responded on Dec 10, 2019

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

4
Partner Couples

Very nice property. Excellent for shopping & restaurants with in walking distance

By on Dec 1, 2019

Review comment responded on Dec 5, 2019

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

5
Everyone

By on Oct 18, 2019

Review comment responded on Oct 21, 2019

Thank you for your online feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Thank you for your continued loyalty! From all of us at Ascott Makati, we look forward to welcoming you again at any one of our serviced residences.

5
Family Family

Feels like home with living room, dining room. Kitchen. Washer/dryer, etc. Not just bedroom and bathroom. Close to restaurants and shops

By on Mar 21, 2019

5
Family

The facilities are perfect and very well situated in the midst of Makati.

By on Dec 8, 2018

Review comment responded on Jan 17, 2019

Thank you for your generous comment. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Makati. We look forward to welcoming you again at any one of our serviced residences.

5
Family Family

Clean, friendly staff, great location, well maintained

By on Dec 5, 2018

Review comment responded on Jan 17, 2019

Thank you for your generous comment. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Makati. We look forward to welcoming you again at any one of our serviced residences.

5
Partner Couples

We like having a kitchen, also pod coffees in room. Buffet breakfast is good. Very nice swimming pool jacuzzi and sitting area. Gym very functional also. Nice smoking area also. Entrance to Glorietta 25 meters away. Restos, theatres, greenbelt also very close

By on Nov 18, 2018

Review comment responded on Dec 3, 2018

Thank you for your feedback which will be shared with the team at Ascott Makati. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

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