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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Property entrance
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

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Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(19 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

8.0 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | 1 bedroom, in-room safe, desk, free WiFi

Family Room (Greenbelt Mall View)

8.8 out of 10
Excellent
(6 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Makati

Located in Makati Central Business District, The Charter House is next to popular attractions like Greenbelt Shopping Mall and Ayala Center. This 108-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.0 miles
  • Ayala Center - 1 min walk - 0.0 miles
  • Glorietta Mall - 5 min walk - 0.3 miles
  • Fort Bonifacio - 4 min drive - 1.6 miles
  • SM Mall of Asia - 7 min drive - 3.8 miles

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
At The Charter House, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for PHP 1100 per vehicle one-way. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Is free cancellation available at The Charter House?

The Charter House offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near The Charter House?

This hotel is situated in Makati Central Business District, just steps from Greenbelt Shopping Mall and Ayala Museum, and within a short walk of Glorietta Mall. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Will I be able to park at The Charter House?

No, there isn't parking at this hotel.

Is there a spa available at The Charter House?

Spa services at the hotel include massages.

Does The Charter House feature a casino at the property?

No, The Charter House doesn't have a casino.

Is there an indoor pool at The Charter House?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Charter House good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a restaurant plus some guestrooms feature in-room massages.

Does The Charter House have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Charter House feature a restaurant that includes a breakfast menu?

Yes, The Charter House serves a cooked-to-order breakfast for a surcharge each morning at The Capiz Coffee Shop.

Does The Charter House allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Charter House.

Are there connecting rooms at The Charter House?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Charter House?

The closest major airport to The Charter House is Ninoy Aquino Intl. Airport (MNL), which is 7.1 mi away (29 minutes by car).

Are there rooms with balconies that I can book at The Charter House?

No, there aren't any guestrooms with balconies at The Charter House.

The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 733 reviews
Rating 8 - Good. 285 out of 733 reviews
Rating 6 - Okay. 120 out of 733 reviews
Rating 4 - Poor. 39 out of 733 reviews
Rating 2 - Terrible. 15 out of 733 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marina, Novato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest and friendly and efficient
Stayed 1 night in Mar 2025

6/10 Okay

crissy

Traveled with family
The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mateo

Stayed 3 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Thornton

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joy, Mississauga

Traveled with partner
Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

8/10 Good

Maria, San Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed renovations and needed updating of a lot of things to our current way of living
Stayed 1 night in Feb 2025

8/10 Good

Marc Eric

Liked: Amenities
Cleanliness is what I will remember this hotel for - room, toilet, bed sheets, towel. If you arw looking for modern looking hotel, this is not for you. But if cleanliness is your priority and don’t mind a dated look, then consider this.
Stayed 1 night in Mar 2025

8/10 Good

joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

6/10 Okay

CAROLYN

Stayed 1 night in Feb 2025

10/10 Excellent

Henrilene

Stayed 3 nights in Feb 2025

8/10 Good

Leogardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location n proximity to shopping area ,
Stayed 8 nights in Jan 2025

10/10 Excellent

Rolando, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in The Charter House, the staff were friendly, the hotel was clean and the family room was spacious. The hotel is close to Greenbelt 5 and to other shopping malls like Landmark, Glorietta and SM. Special thanks to their acting manager Lou for fixing the issue with the airport shuttle service that we rented that didn’t come, she provided us with another transportation on our last day in Philippines.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jan Robinson, Fluitenberg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional Exvellent location
Stayed 1 night in Feb 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, shower water not hot.
Stayed 4 nights in Feb 2025

4/10 Poor

Philip

Stayed 1 night in Feb 2025

6/10 Okay

TERESA

Liked: Staff & service
Disliked: Property conditions & facilities
I thought the property needs updating. There's a funny smell in the room. The hot water was not constant. I like that they have a kettle and instant coffee. The beds are clean.
Stayed 3 nights in Feb 2025

6/10 Okay

Philip

Stayed 3 nights in Feb 2025

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, room comfort

Good location

This hotel is in a very good location. Staff are friendly. The room just need repainting. I would recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Zelda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nyssa

Stayed 5 nights in Feb 2025

8/10 Good

Adelina

Stayed 1 night in Feb 2025