The food was not fresh where was it’s coming from and staff running scared?? unfortunately you act like we were lunatics or diseased as you ran away and wouldn’t let us out of the room. Such foolish behavior on your part it’s embarrassing and shameful. The Philippines are being shamed what’s happening right now and how you’re treating people. The whole thing is a money grab.
Location is great. Reasonable price. Courteous staff.
My room did not I have hot water during my entire five day stay. I reported it to the front desk upon check in and they immediately sent up maintenance who "fixed" the problem which consisted of about 30 seconds of hot water. I reported the problem each of the next four days and was told they would send maintenance. I explained each time that maintenance had been up each of the last, progressively more, days. Each time it was as if the front desk was hearing my problem for the first time. Each time the said if maintenance couldn't fix it I would be given a different room. Frustrating to say the least, although everyone was exceeding friendly and polite, just unsuccessful at fixing the problem.
Clean property, bigger room size and location. convenient and safe surroundings
convenient, clean and safe area, clean property . in house restaurant serves good food and very reasonable prices but could use some improvement on the service. will recommend the property to all our friends.
Friendly staff and great location. Shopping food bank and etc
Friendly staff and caring for guests. Willing to help guest and great food in the coffee shop. Price is reasonable.
location, clean, friendly staff and fair prices . will recommend to all friends and will return as well.
The hotel is ideally located, close and walking distance to the restaurants, offices and shopping mall. The room was clean. The price was reasonable.
Nice, clean, renovated rooms, good water pressure on shower.
Older hotel but well maintained. Excellent location across from Greenbelt Mall, banks, etc. Very nice part of Manila. We felt very safe here and lots of security personnel.
Located in Makati Central Business District, The Charter House is adjacent to Greenbelt Shopping Mall and within a 5-minute walk of other popular sights like Ayala Museum. This hotel has 108 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Cooked-to-order breakfast is offered for a fee each morning from 9:00 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, safes, and phones are also standard.
At The Charter House, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for PHP 1100 per vehicle one-way. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, a meeting room, and a terrace.
The food was not fresh where was it’s coming from and staff running scared?? unfortunately you act like we were lunatics or diseased as you ran away and wouldn’t let us out of the room. Such foolish behavior on your part it’s embarrassing and shameful. The Philippines are being shamed what’s happening right now and how you’re treating people. The whole thing is a money grab.
Location is great. Reasonable price. Courteous staff.
My room did not I have hot water during my entire five day stay. I reported it to the front desk upon check in and they immediately sent up maintenance who "fixed" the problem which consisted of about 30 seconds of hot water. I reported the problem each of the next four days and was told they would send maintenance. I explained each time that maintenance had been up each of the last, progressively more, days. Each time it was as if the front desk was hearing my problem for the first time. Each time the said if maintenance couldn't fix it I would be given a different room. Frustrating to say the least, although everyone was exceeding friendly and polite, just unsuccessful at fixing the problem.
Clean property, bigger room size and location. convenient and safe surroundings
convenient, clean and safe area, clean property . in house restaurant serves good food and very reasonable prices but could use some improvement on the service. will recommend the property to all our friends.
Friendly staff and great location. Shopping food bank and etc
Friendly staff and caring for guests. Willing to help guest and great food in the coffee shop. Price is reasonable.
location, clean, friendly staff and fair prices . will recommend to all friends and will return as well.
