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Fairmont Makati, Manila

5.0 out of 5.0

Recent guest reviews

I stayed at this hotel during my 2 week vacation and from the early check in process to the day I left it was superb! The hotel staff were very helpful and friendly. The room is huge with a nice view and so close to Greenbelt Mall. I will definitely stay here again when I visit Manila this year.

This was our first time at a Fairmont Hotel and it did not disappoint. From the front desk to housekeeping, the staff provided excellent service. Our room was roomy and the bathroom was spacious. Loved the waterfall shower head. We had lounge access and the staff were so very accommodating. One night I came in late to do a little work, not knowing they were getting ready to close in a half hour. They never made me feel rushed and kept asking if I needed anything. There was a little glitch at check out and our front desk staff were patient with me in explaining details. Definitely would come back

Arrived 2 hours early from check in time but their friendly staff prepared the room right away so I can rest from my long 14 hr flight. The room was great with the nice view of Makati City and the pool side. The next day, I received a surprise bday greeting from the staff with balloons and a lovely cake. My entire stay was just legendary service with a smile.

This is by far one of the best hotels I have ever stayed. I had my share of business travels accommodations but I must say this is the crème of the crop. Only this time, my family and I had a wonderful experience even though it's just an overnight stay. From the moment we got out of our Uber car, we were flooded with the door and bell staff as well as greetings. I love that the staff uses the guest names to greet. That is a step beyond. I have worked in the hotel industry for 5 years with Hyatt Hotels but nothing is compare to the customer service that we experience at the Fairmont Makati.

This is a new hotel in the Makati CBD area and hotel staff are well trained to cater to the needs of all types of travelers. The rooms are well appointed, clean, and inviting.

Hotel exceeded my expectations. Hotel restaurants,especially Spectrum, were excellent. They were pricey, however. Fully equipped gym (which I used) and nice pool (which I didn't use).

This hotel did not meet my expectations except for the great location of nearby shops and restaurants. We live in the U.S.and went on a family trip with my grown children and stayed at two other 5 star hotels prior to this stay and the service, friendliness, and welcoming nature at the other hotels were far more superior than the Fairmont. Perhaps this Fairmont caters more to the business class. The hotel itself has a beautiful interior with modern touches which I loved but I also didn't like that there was no free WIFI in the rooms. The rooms are also quite small and the hallways need renovating, lackluster decor. I would not suggest this hotel primarily because of the lack of warmth and attitude of the staff.

Good location easy access to shopping. Nice comfy bed.

I really enjoyed the hotel. Great staff, great location. No problems whatsoever. Would stay here again.

Love this hotel. And the staff is all fabulous. With the recent hurricane all the rooms in the area got booked up with people reporting and helping the cause - all good stuff. But that meant that my "non-smoking" room was not that - they tried but the bed just reaked of smoke. Not the type of experience I am used to here - but will go back again during regular times. .

Just in for one night but found the Fairmont to be a a great gem in the heart of Makati. New and current with a very attentive staff and great amenities.

1 Raffles Drive Makati Manila

Hotel highlights

  • Steps from Ayala Center
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Fairmont Makati, Manila places you next to Ayala Center and within a 5-minute walk of Ayala Museum. This 280-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Located centrally in Makati, it's also close to SM Mall of Asia and Baywalk.


Dining

Enjoy dining at one of 2 onsite restaurants including Spectrum, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 280 air-conditioned rooms feature minibars, coffee makers, and free newspapers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free bottled water, safes, and phones. Bathrooms are shared.


Property features

At Fairmont Makati, Manila, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (PHP 50 per day)—also useful is an airport shuttle (available 24 hours) for PHP 2938 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a steam room, and a rooftop terrace.

Room options

Suite, 1 King Bed, Non Smoking, Corner (Fairmont Gold)

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (Fairmont Gold)

King 1 | Sleeps 4

Guest reviews for Fairmont Makati

Everyone (5) Couples (1) Business (2) Family (2) Other (1)
5

5 star hotel in the heart of makati

Everyone

I stayed at this hotel during my 2 week vacation and from the early check in process to the day I left it was superb! The hotel staff were very helpful and friendly. The room is huge with a nice view and so close to Greenbelt Mall. I will definitely stay here again when I visit Manila this year.

By , from Alameda, CA on Jun 14, 2017

Review comment responded on Jun 16, 2017

Thank you for your kind review. We're glad to hear that you chose to spend 2 weeks with us. That we were able to make your stay as comfortable and pleasant as possible is always a joy for us. We look forward to welcoming you back soon.

5

definitely a 5-star hotel

Everyone

This was our first time at a Fairmont Hotel and it did not disappoint. From the front desk to housekeeping, the staff provided excellent service. Our room was roomy and the bathroom was spacious. Loved the waterfall shower head. We had lounge access and the staff were so very accommodating. One night I came in late to do a little work, not knowing they were getting ready to close in a half hour. They never made me feel rushed and kept asking if I needed anything. There was a little glitch at check out and our front desk staff were patient with me in explaining details. Definitely would come back

By on Mar 10, 2017

Review comment responded on Mar 13, 2017

Thank you for your kind review. We're glad to hear that you were able to enjoy the benefits of the location within the CBD. Regarding your concerns, we will certainly look into it, and we thank you for your feedback. We look forward to welcoming you back soon.

5

nice location, close to everything and it's safe.

Everyone
The bathroom with separate shower The room with King size bed The view

Arrived 2 hours early from check in time but their friendly staff prepared the room right away so I can rest from my long 14 hr flight. The room was great with the nice view of Makati City and the pool side. The next day, I received a surprise bday greeting from the staff with balloons and a lovely cake. My entire stay was just legendary service with a smile.

By , from Alameda, CA on Feb 20, 2017

Review comment responded on Mar 4, 2017

Thank you for your kind review. I'm glad to hear that we were able to make your arrival as comfortable as possible. And how wonderful to hear that you sent your birthday with us. We hope that it was a vacation to remember. We look forward to welcoming you back soon.

5

makati stay overnight

Everyone

This is by far one of the best hotels I have ever stayed. I had my share of business travels accommodations but I must say this is the crème of the crop. Only this time, my family and I had a wonderful experience even though it's just an overnight stay. From the moment we got out of our Uber car, we were flooded with the door and bell staff as well as greetings. I love that the staff uses the guest names to greet. That is a step beyond. I have worked in the hotel industry for 5 years with Hyatt Hotels but nothing is compare to the customer service that we experience at the Fairmont Makati.

By , from Naper, US on Jan 9, 2017

Review comment responded on Feb 20, 2017

Thank you for your kind and thorough review. We're delighted to hear that we were able to delight you during your stay with us. We hope to welcome you and your family back soon for a longer visit.

5

perfect place to relax and unwind!

Everyone

This is a new hotel in the Makati CBD area and hotel staff are well trained to cater to the needs of all types of travelers. The rooms are well appointed, clean, and inviting.

By , from Chicago on May 4, 2016

Review comment responded on May 10, 2016

Thank you for your kind review. I'm glad that we were able to delight you with our service during your stay.

5

comfortable stay in manial

Couples

Hotel exceeded my expectations. Hotel restaurants,especially Spectrum, were excellent. They were pricey, however. Fully equipped gym (which I used) and nice pool (which I didn't use).

By on Sep 10, 2015

3

good location

Families

This hotel did not meet my expectations except for the great location of nearby shops and restaurants. We live in the U.S.and went on a family trip with my grown children and stayed at two other 5 star hotels prior to this stay and the service, friendliness, and welcoming nature at the other hotels were far more superior than the Fairmont. Perhaps this Fairmont caters more to the business class. The hotel itself has a beautiful interior with modern touches which I loved but I also didn't like that there was no free WIFI in the rooms. The rooms are also quite small and the hallways need renovating, lackluster decor. I would not suggest this hotel primarily because of the lack of warmth and attitude of the staff.

By on Jul 31, 2015

4

overnight getaway

Families

Good location easy access to shopping. Nice comfy bed.

By on Dec 5, 2014

5

great stay...

Singles

I really enjoyed the hotel. Great staff, great location. No problems whatsoever. Would stay here again.

By on Dec 22, 2013

4

great hotel....ended up in the smoking room

BusinessTravelers

Love this hotel. And the staff is all fabulous. With the recent hurricane all the rooms in the area got booked up with people reporting and helping the cause - all good stuff. But that meant that my "non-smoking" room was not that - they tried but the bed just reaked of smoke. Not the type of experience I am used to here - but will go back again during regular times. .

By on Nov 22, 2013