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Makati Shangri-La, Manila

5.0 star property

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Photo gallery for Makati Shangri-La, Manila

Lobby
Meeting facility
Front of property
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪2 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(62 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(35 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

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About the neighborhood

Makati

Located in Makati Central Business District within a 5-minute walk of Greenbelt Shopping Mall, Makati Shangri-La, Manila is within a few miles (5 km) of other popular sights like Fort Bonifacio. This 5-star hotel welcomes guests with 696 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Ayala Museum - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Ayala Triangle Gardens - 3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪Blackbird - ‬4 min walk
  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Café - ‬6 min walk
  • ‪Lobby Lounge at Makati Shangri-La - ‬1 min walk
  • ‪Escolta - ‬6 min walk

About this property

Makati Shangri-La, Manila

Makati Shangri-La, Manila features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 3900 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

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  • Spa
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Is free cancellation available at Makati Shangri-La, Manila?

Makati Shangri-La, Manila offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Mar 8, 2026 start from $144.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Makati Shangri-La, Manila?

This hotel is situated in Makati Central Business District, just steps from Greenbelt Shopping Mall and Ayala Center, and within a short walk of Glorietta Mall. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Will I be able to park at Makati Shangri-La, Manila?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Makati Shangri-La, Manila?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and couples treatments.

Does Makati Shangri-La, Manila include a casino?

No, Makati Shangri-La, Manila doesn't have a casino.

Is there an indoor pool at Makati Shangri-La, Manila?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Makati Shangri-La, Manila good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Makati Shangri-La, Manila have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Makati Shangri-La, Manila have a restaurant that serves breakfast?

Yes, Makati Shangri-La, Manila has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Makati Shangri-La, Manila allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makati Shangri-La, Manila.

Are there connecting rooms at Makati Shangri-La, Manila?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Makati Shangri-La, Manila?

The closest major airport to Makati Shangri-La, Manila is Ninoy Aquino Intl. Airport (MNL), which is 7 mi away (28 minutes by car).

Are there rooms with balconies at Makati Shangri-La, Manila?

No, there aren't any guestrooms with balconies at Makati Shangri-La, Manila.

Does Makati Shangri-La, Manila have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Makati Shangri-La, Manila.

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent! The staff was warm, friendly, and accommodating. The hotel front office manager, Nards Borondia, assisted us in transferring to a different room that was perfect for us. We will definitely stay at Shangri-La Manila when we visit the Philippines again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Steve

Stayed 3 nights in Jan 2026

10/10 Excellent

Rodil, IRVINE

Stayed 3 nights in Jan 2026

10/10 Excellent

Bozidar

Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well stocked and fresh!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jellicoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Xavier

Stayed 6 nights in Nov 2025

10/10 Excellent

Alvin

Stayed 4 nights in Nov 2025

10/10 Excellent

Gudelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, and the staff are polite
Stayed 3 nights in Nov 2025

10/10 Excellent

Roberto, El Dorado Hills

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, smells clean. Staff were attentive, polite and respectful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at this hotel. Par exce!
Stayed 8 nights in Nov 2025

6/10 Okay

April

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need renovation, feels old and beaten. I love this property and have stayed here over the years, however requires some TLC
Stayed 2 nights in Oct 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb. Plus, I checked in on my birthday, and they noticed it, and sent sweets and flowers to my room. Very nice touch.
Stayed 3 nights in Nov 2025

10/10 Excellent

ISHA

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our second stay at the Makati Shangri-La, and it reminded us exactly why we chose to return. From the moment we arrived, the warmth, genuine hospitality, and care from every staff member made us feel welcome and at ease. The front desk team was efficient and gracious, and they kindly accommodated an early check-in for my mom, which we deeply appreciated. Our room was spotless, comfortable, and thoughtfully prepared. The amenities are wonderful, but what truly sets this hotel apart is the heartfelt service and the way they make guests feel cared for. During our stay, we experienced an unexpected medical emergency, and I had to take my mom to Makati Medical. The support we received from the hotel during that moment is something I will never forget. The manager and the hotel nurse were incredibly attentive and reassuring. The hotel arranged transport for us, and the nurse accompanied us to the hospital, assisting as much as she could. Their compassion and presence meant more than words can express, especially during a difficult and worrying time. It is this sincerity, empathy, and consistent excellence that makes Makati Shangri-La truly exceptional. My mom and I felt safe, cared for, and valued. We left with gratitude in our hearts, and we already know we will be returning again next year.
Beautiful floral arrangement at main lobby
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Oct 2025

8/10 Good

Stacee

Room needs updating. Carpet was filthy. Curtains and couches need to be replaced. Nice shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible and courteous
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are courteous and responsive!
Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Stayed 3 nights in Oct 2025

8/10 Good

Jaybert

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Editha Marnette

Stayed 1 night in Oct 2025

10/10 Excellent

Edwin Franco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were unbelievable. I wished I had 3 stomachs to eat everything they had to offer.
Stayed 1 night in Oct 2025

10/10 Excellent

KEVIN

Stayed 5 nights in Oct 2025

8/10 Good

Helenabeth, Happy Valley

Stayed 2 nights in Oct 2025