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Makati Shangri-La, Manila

5.0 star property

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Photo gallery for Makati Shangri-La, Manila

Lobby
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Front of property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪2 min walk‬
  • Place, Glorietta Mall
    ‪3 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

About the neighborhood

Makati

Located in Makati Central Business District, Makati Shangri-La, Manila is adjacent to Ayala Center and within a 5-minute walk of Greenbelt Shopping Mall. This 5-star hotel welcomes guests with 696 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Ayala Museum - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Ayala Triangle Gardens - 3 min walk - 0.2 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪Blackbird - ‬4 min walk
  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Café - ‬6 min walk
  • ‪Lobby Lounge at Makati Shangri-La - ‬1 min walk
  • ‪Shang Palace - ‬4 min walk

About this property

Makati Shangri-La, Manila

Makati Shangri-La, Manila features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 3900 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Front of property - evening/night
Dusit Thani Manila
Makati Central Business District
  • Pool
  • Spa
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  • Parking included
9.0 out of 10, Wonderful, 2,863 reviews
$108 nightly
The price is $120
May 11 - May 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Is free cancellation available at Makati Shangri-La, Manila?

Makati Shangri-La, Manila offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on May 1, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Makati Shangri-La, Manila?

This hotel is situated in Makati Central Business District, just steps from Greenbelt Shopping Mall and Ayala Center, and within a short walk of Glorietta Mall. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Is there a spa available at Makati Shangri-La, Manila?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and couples treatments.

Does Makati Shangri-La, Manila include a casino?

No, Makati Shangri-La, Manila doesn't have a casino.

Is there an indoor pool at Makati Shangri-La, Manila?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does Makati Shangri-La, Manila have a restaurant that serves breakfast?

Yes, Makati Shangri-La, Manila has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Makati Shangri-La, Manila allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makati Shangri-La, Manila.

What is the closest airport to Makati Shangri-La, Manila?

The closest major airport to Makati Shangri-La, Manila is Ninoy Aquino Intl. Airport (MNL), which is 7 mi away (28 minutes by car).

Does Makati Shangri-La, Manila have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Makati Shangri-La, Manila.

Makati Shangri-La, Manila Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 154 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent! The staff was warm, friendly, and accommodating. The hotel front office manager, Nards Borondia, assisted us in transferring to a different room that was perfect for us. We will definitely stay at Shangri-La Manila when we visit the Philippines again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Steve

Stayed 3 nights in Jan 2026

10/10 Excellent

Rodil, IRVINE

Stayed 3 nights in Jan 2026

10/10 Excellent

Eliseo, Long Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff; large room; convenient location. Close to shops and restaurants. Clean rooms. Well decorated lobby. And, easy check-in and check out.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean and lovely room. Spacious. All staff are courteous.
Stayed 2 nights in Jan 2026

10/10 Excellent

Concordia, Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet options were delicious, and most of the staff were courteous. The place was clean. Belle, in the breakfast buffet section was great at checking in with customers.
Stayed 5 nights in Jan 2026

10/10 Excellent

Achim

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Great staff and breakfast.
Stayed 4 nights in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spectacular and of highest standards. The staff were receptive, courteous and very knowledgeable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Caresse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Sandor

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely clean and attentive!
Stayed 5 nights in Jan 2026

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, friendly staff were very attentive to my needs. The room were exceptionally clean. Certainly I would come back.
Stayed 3 nights in Jan 2026

8/10 Good

Tony, Hayward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not try the breakfast buffet but one morning we ordered one fried eggs breakfast at the lounge area because there were few people there and was told wait was 20-30 minutes. It took over an hour for the breakfast to arrive and was cold when finally delivered! Told the manager of the lounge and she apologized but no explanation. We should have left after 30 minutes since we had plans and limited time but they kept saying it was coming. Strangely they had no Chardonnay wine at the bar by the glass. I thought maybe it was not available in the Philippines but it was available at every other hotel we stayed in the country and at the supermarket. The people at the concierge desk were very helpful. One strange thing is that they close the bar at 4 pm (to prepare for dinner I was told). When most bars start Happy Hour they close! Had dinner at the restaurant by the bar and I ordered the “Scottish Trout”. It was Salmon! I told the waitress that they are either cooking the wrong fish or it is a real bad translation of salmon. The coffee latte the serve is the size of an espresso shot. Lot of things didn’t make sense. It is a high class, expensive hotel and I’m sure many people love it but I won’t return since there are better choices for me at that price range. I got the impression they cater to the Asian market.
Stayed 3 nights in Dec 2025

8/10 Good

Yafah Sara

Liked: Cleanliness, staff & service, amenities
My stay was great. All the staff were very very courteous and helpful. My only reason for 4 stars is that there was an old/mold smell coming from either the AC in my room or somewhere which often affected my sinuses. Everything else was great.....food and service!
Stayed 8 nights in Jan 2026

10/10 Excellent

Dr. Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Makati Shang
Stayed 1 night in Jan 2026

10/10 Excellent

Rhona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient to major shopping malls, restaurants and walking distance to Greenbelt Chapel is a plus. Spacious and clean rooms. All the staff were courteous and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark Angelo

Liked: Cleanliness, amenities, property conditions & facilities
Im glad to experienced that luxurious feeling in makati shang ri la! Will definitely book there again
Stayed 6 nights in Jan 2026

10/10 Excellent

Wayne, Vancouver

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding value for the quality of hotel, excellent service, extremely clean, great location close to wide varity of shops, restaurants, attractions, markets especialy compared to North American and European hotels. The breakfast buffet is a definite must coming from a non-breakfast guy....indian food was excellent! Highly highly recomment Shangri-La Hotels in Asia anytime for the money
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Loved my stay at the Shang. Staff were extremely friendly, loved doing laps in the pool, gym was fully equipped and huge. Everything was great and will definitely come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Premium standards all around. Luxury hotel designation well deserved!
Stayed 7 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel all around - service, food, room, amenities, cleanliness… everything. Will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was overwhelmed with the outstanding Customer Service that was provided upon arrival .then continued thought the stay. Room was absolutely Great, I had to stop and pinch Myself and Triple checked that I was at the same Hotel back in October. 2025 I
Lobby
View from room
Stayed 2 nights in Dec 2025

6/10 Okay

Brent

Stayed 3 nights in Jan 2026

6/10 Okay

Perla

Stayed 1 night in Dec 2025