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Makati Shangri-La, Manila

5.0 star property
Luxury hotel with 3 restaurants and free valet parking

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Greenbelt Shopping Mall
    ‪2 min walk‬
  • Glorietta Mall
    ‪3 min walk‬
  • Fort Bonifacio
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

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Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Makati

Located in Makati Central Business District within a 5-minute walk of Greenbelt Shopping Mall, Makati Shangri-La, Manila is within a few miles (5 km) of other popular sights like Fort Bonifacio. This 5-star hotel welcomes guests with 696 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Fort Bonifacio - 4 min drive - 1.6 miles
  • Bonifacio High Street - 4 min drive - 2.4 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel with 3 restaurants and free valet parking
Makati Shangri-La, Manila features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 3900 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Is free cancellation available at Makati Shangri-La, Manila?

Makati Shangri-La, Manila offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Jul 13, 2025 start from $129.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Makati Shangri-La, Manila?

This hotel is situated in Makati Central Business District, just steps from Greenbelt Shopping Mall and Ayala Triangle Gardens, and within a short walk of Glorietta Mall. You'll also find Newport World Resorts and SM Mall of Asia within a short drive.

Will I be able to park at Makati Shangri-La, Manila?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Makati Shangri-La, Manila include a casino?

No, Makati Shangri-La, Manila doesn't have a casino.

Is there an indoor pool at Makati Shangri-La, Manila?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Makati Shangri-La, Manila good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Makati Shangri-La, Manila have a hot tub?

No, this hotel doesn't have a spa tub.

Does Makati Shangri-La, Manila have a restaurant that serves breakfast?

Yes, Makati Shangri-La, Manila has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Makati Shangri-La, Manila allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makati Shangri-La, Manila.

Are there connecting rooms at Makati Shangri-La, Manila?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Makati Shangri-La, Manila?

The closest major airport to Makati Shangri-La, Manila is Ninoy Aquino Intl. Airport (MNL), which is 7 mi away (28 minutes by car).

Can I book a room with a balcony at Makati Shangri-La, Manila?

No, there aren't any guestrooms with balconies at Makati Shangri-La, Manila.

Does Makati Shangri-La, Manila have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Makati Shangri-La, Manila.

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 61 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property in an ideal location. Staff is absolutely the best in the hospitality business! Will return again soon!
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely deep pool with service bar. Live music in the lounge.
Stayed 1 night in Mar 2025

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel need to upgrade abit old in general
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many of the best hotels in Makati but the Shangri-La is a cut above.
Stayed 1 night in Mar 2025

10/10 Excellent

Nat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, helpful, and efficient. Our room was clean, comfortable, and spacious. We liked their afternoon tea, priced reasonably. And the background string octet provided relaxing ambience. The gym was big and well-equipped; it also had a room for classes. Stayed only 2 nights, but thoroughly enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been a guest since 2009 and i think this is the 4th time this year. I’m glad they reopen in 2023. I have nothing but good things to say about the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily change of the flower display at the main lobby is impressive.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily change of flower display at the main lobby.
Stayed 7 nights in Feb 2025

2/10 Terrible

Rosario A A

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusivity.. nothing to fault

10/10 Excellent

Reynaldo

Liked: Amenities, property conditions & facilities
love the cold plunge
Stayed 2 nights in Mar 2025

10/10 Excellent

Selvin

Stayed 6 nights in Dec 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Marvin William, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyed a stay at the Shangri-La in Makati. Good for staycations with inclusive amenities but on-property shopping is currently under development. However, Greenbelt and Glorietta shopping complexes are close by, but are some distance away and require full exit from the property to access additional shopping and dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Harold, Kahului

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. Definitely our next choice when we come back to the philippines.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members are friendly and courteous. I love the smell of the entire hotel, fresh, calm and invigorating. The facade of the lobby is magnificent! The location of the hotel is very convenient and accessible to everything. The only setback that i experienced was the toilet in the room. It was not functioning properly particularly the flush. But other than that, my overall stay was great! Highly recommended and will definitely comeback!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul, Puyallup

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A beautiful hotel, well maintained and modern. The staff were friendly and helpful, plus welcoming almost to the point of effusive. If you can stay in the Horizon Club section, I highly recommend it for the included lounge, food, and cocktails, plus a stellar view.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
One of the hotel restaurants, was closed the one that served oysters and steak was not open most of the time?

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well worth the price.
Stayed 1 night in Mar 2025

8/10 Good

Maria Carmencita, brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in and late check-out was appreciated. The room was lovely. Excellent and amazing spa. Fantastic gym facility. Pool area was beautiful. Toilet flush and bidet spray was too strong. The breakfast buffet beverage service was quite slow. Lounge service was slow.
Stayed 2 nights in Feb 2025

10/10 Excellent

JAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is good with lots of selections
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class stay, large comfortable rooms, well maintained pool and spa, fantastic breakfast options, close to many shops and restaurants by walking distance in Makati.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melinda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great area as everything is close by, just need to finish renovation of rooms as our room was a bit stuffy but staff was more than amazing!!!!
Stayed 2 nights in Feb 2025