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Makati Crown Regency Hotel

4.0 out of 5.0

Recent guest reviews

I was planning to stay at this place for at least a week after a long trip from the west. It is one of the worst experience i ve ever had. My room was super small, cockroaches on the wall, smelly and dirty bathroom. I asked for a bolognese pasta (penne) and they brought me spaguetti, which is not a big deal but i never imagined it would come with hairs! On top of that, next morning i went to take the buffet breakfast and barely touched my food. I would rather like to sleep in a hostel than this. Cleanliness, guys! that means everything!

We arrived Friday night. Getting here can be quite hard because it's always traffic in the surrounding area. But it is pretty accessible since it's near the main road. Parking can be quite hard. There are about 6-7 slots in front of the hotel. You'd need to park somewhere else if ever. Location is quite nice. You've got malls, nice hotels, and good restaurants within walking distance. The hotel itself is quite small but staff are nice. The rooms are clean too. Aircon functions perfectly. Wifi's pretty fast too. There's a small restaurant at the lobby but I didn't get to try the food.

My wife and I stayed in the Crown Regency Hotel Makati last night. It was a good stay in a clean, safe room, well appointed and not too far from the airport. The service was quite good and I would stay at this again.

The statement of location location location applies to this establishment ONLY if the owners try to keep the place decently maintained. Next door to malls, quite close to edsa (main thoroughfare of metro manila). Parking is limited in the front of the hotel but because of its location, traffic is not too bothered when a car needs to double park in front. Smallish lobby and small coffee shop where we had the breakfast. Two small elevators where around 6 people fit. 4 floors so the elevators can handle the guests even when a group as big as ours arrived together. The issue of maintenance can be seen with loose floor tiles and with cracks along the corridors. The room did not fare any better. Half ceramic tiles and half laminate floor panels, both were in bad shape. The tiles cracks can be dangerous if guest walk barefoot in the room. Even the bathtub had several chips around which should not be allowed because skin can be scraped. Airconditioning was an old split type unit that can cool down the room but other than adjust the temperature and switch on/off, the other buttons on the remote doesnt make the aircon respond. Beds were firm and pillows were soft. Place would be a no brainer only if they keep the place maintained better.

A hotel with plenty of comfort, friendly staff willing to help and also clean and modern. A great place to stay over night or for a long relaxing holiday. I love this place. The hotel is not far from from shopping and other conveniences so it is in a good location.

Location is close to the glorieta mall and is surrounded by some shops and food choices. Just across is a transport hub (antiquated transport hub) to other environs of the Metro. Rooms are small and a bit cramp, the front facing ones are ok at night (as traffic is less), the ones at the back have no view. Food is great, better than other business hotel. They have a nice gym where it has substantial gym machine and equipment. The hotel is a prime choice for those that have events so it can get pretty full at the lobby sometimes. Parking is limited FYI. Not bad for the price and location as it's very near EDSA.

Hotel is located in Makati close to the malls and comes at a great price. That is what brought us here. Check in and check out was smooth. Staff is courteous and the place is safe. We forgot to close the door properly while going out and were relieved to find that everything in the room was there and nothing missing. Now here are the problems. The room was bad, very small with an even smaller bed. We could hardly fit in that room with our luggage. The bathroom was even worse. There is a small tub. You have to stand in that tub and take a shower. My wife FELL DOWN TWICE while having shower. Thank God she wasn't hurt seriously else it could have ruined our entire trip as this was our first day in Philippines. We were going to come back and stay at this place while coming back from Palawan but we dropped he idea and cancelled our booking.

The hotel staff are pleasant but the breakfast buffet is terrible. There's not that much selection you're just eating salty foods. With the price your're paying you get better food in the restaurants inside SM.

The place is rather old with broken down furniture and other facilities. It needs urgent repair and refurbishment to stay and attract visitors. Although the managemnt and staff are very supportive, the facilitiy is not up to standards. in addition, there is no value for the money paid for accommodation.

Trust me this is the most affordable you can find anywhere in Makati that is decent enough to be called a hotel! And why is that? 1. Location - the mall is right in front of you! Literally. After shopping just walk a few steps. There you go. Back to the hotel. In the past I went somewhere more expensive but looking for a cab to go just 700 meters a way was a disastrous exerpience especially if you are carrying a crap load of shopping materials. You can't beat the location with the given price. Any other hotel near this mall costs 5 or 6 times more! 2. Access for the night crawlers. Look when you wake up in the middle of the night, Mini-stop is right beside you 24 hours. What a convenience! 3. Room. I'll be honest it is rather small. But the bed is nice, cushy, didn't look brand new, but it was decent. No itch, no rashes, no dust. It was decent. I can't complain. I use it to sleep not amaze myself with the room interior so it does the job! 4. The place is actually enveloped with paintings, furnishings, some nice touch. I like it even though I am not into arts and stuff =). It gives some sort of ambiance, like something is yelling softly like a whisper in my ears saying I'm not cheap, I'm decent! You see the picture? 5. Customer service - It's okay, they smile, they ask you how you're doing. They send you a bellman. Just routine stuff for hotel, nothing fancy or extra ordinary, nothing that turned me off. It was fine, really! Don't expect to be given a hawaiian lei =) Dude - if you just want a place to sleep in the busy makati streets. Just go to this hotel. Nothing beats location with the price if all your intentions are just to sleep. I heard they have a swimming pool at the rooftop, I never tried sorry. But that would be an icing on a cake if it was a decent pool. Let me know how the pool goes if you go there =)

1026 A. Arnaiz Avenue Makati Manila

Hotel highlights

  • Walking distance to Ayala Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of SM Makati, Makati Crown Regency Hotel is within a 15-minute stroll of Ayala Center. This 61-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Glorietta Mall and Ayala Museum are also a short walk from this Makati hotel.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Makati Crown Regency Hotel's 61 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are other standard amenities.

Property features

Makati Crown Regency Hotel offers a fitness center, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for PHP 1500 per vehicle one way. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Deluxe Room

Full 1 | Sleeps 2

Corner Suite

Queen 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

51% of guests recommend this hotel

Total of 366 reviews