See all properties

Franchise One Hotel

3.0 star property
Art Deco hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Franchise One Hotel

Free self parking
Family Room | Premium bedding, in-room safe, individually decorated
Reception
Front of property
In-room dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230
  • Place, Greenbelt Shopping Mall
    ‪8 min walk‬
  • Place, Ayala Center
    ‪8 min walk‬
  • Place, Makati Medical Center
    ‪10 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

You may also like

Ad
Outdoor pool, pool umbrellas, sun loungers

Grand Westside Manila Bay

Tambo
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
9.0 out of 10, Wonderful, 769 reviews
$73 nightly
The price is $83
Dec 4 - Dec 5
Total with taxes and fees
Grand Westside Manila Bay

About the neighborhood

Makati

Located in Makati Central Business District, Franchise One Hotel is a leisurely stroll from sights such as Greenbelt Shopping Mall and Makati Medical Center. This 3-star hotel has 28 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Legazpi Active Park - 5 min walk - 0.3 miles
  • Greenbelt Shopping Mall - 8 min walk - 0.5 miles
  • Ayala Center - 8 min walk - 0.5 miles
  • Makati Medical Center - 10 min walk - 0.5 miles
  • Glorietta Mall - 16 min walk - 0.9 miles

Getting around

  • Libertad LRT Station - 3 min drive
  • Manila Pasay Road Station - 7 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 24 min drive

Restaurants

  • ‪Manmaru - ‬1 min walk
  • ‪Little Tokyo - ‬2 min walk
  • ‪Izakaya Kikufuji - ‬1 min walk
  • ‪Wabi-Sabi Noodle House - ‬1 min walk
  • ‪Mang Inasal - ‬2 min walk

About this property

Franchise One Hotel

Art Deco hotel with spa services and a 24-hour front desk
Guests of Franchise One Hotel enjoy free WiFi in public areas, spa services, and a TV in a common area. There's free parking, and an airport shuttle (available 24 hours) for PHP 950 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage.
21-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and safes are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

Similar properties

Exterior
Herald Suites
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 351 reviews
Herald Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: PHP 165 to 300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Plate
  • White Plate Cafe

Things to do

  • Books
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 450.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 450.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at Franchise One Hotel?

Franchise One Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Franchise One Hotel?

This hotel is situated in Makati Central Business District within a short 11-minute walk of Greenbelt Shopping Mall and also 11 minutes on foot from Ayala Center. You'll also find SM Mall of Asia and Fort Bonifacio within a short drive.

Is parking available on site at Franchise One Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Franchise One Hotel?

Spa services at the hotel include deep-tissue massages.

Does Franchise One Hotel feature a casino?

No, Franchise One Hotel doesn't have a casino.

Is there an indoor pool at Franchise One Hotel?

No, there is no indoor pool at this hotel.

Is Franchise One Hotel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and deep tissue massages.

Are there hot tubs at Franchise One Hotel?

No, this hotel doesn't have a spa tub.

Does Franchise One Hotel have a restaurant that serves breakfast?

Yes, Franchise One Hotel serves breakfast (local cuisine) for a surcharge each morning at White Plate.

Does Franchise One Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Franchise One Hotel.

Are there connecting rooms at Franchise One Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Franchise One Hotel?

The closest major airport to Franchise One Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Franchise One Hotel?

No, there aren't any guestrooms with balconies at Franchise One Hotel.

Franchise One Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 24 out of 80 reviews
Rating 4 - Poor. 11 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Kazuhiro

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worse hotel

really bad!

4/10 Poor

N, Pampanga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Affordable hotel in a good location but...

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.

4/10 Poor

eddie, eddie-dallas-TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located.

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Have seen better

No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. It is a nice hotel for one night. Good eateries nearby and a very safe location

6/10 Okay

Verified traveler

Basic accommodation, convenient for my needs at a very reasonable price without too much frills

10/10 Excellent

emj, cebu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

been there last year and this month october 2015 very nice , relaxing and comfortable .. i will go back there whenever im in manila 👏👍

6/10 Okay

RICK, Centerville ohio USA

Liked: Staff & service, property conditions & facilities, room comfort

take the stairs !

Nice place a few concerns are breakfast did not include American cuisine. They do not have an elevator. I ask for the roaches to cleaned up out of our room while we went to dinner and they did not.

6/10 Okay

okuno, japan

Liked: Staff & service
Disliked: Property conditions & facilities

Ok location but the toilet bowl...

You must need to fix your toilet bowl. It does not drain!

8/10 Good

Francis, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day stay

Mainly chose this hotel b/c of price and location. Very pleasant surprise! From the previous reviews I expected something of lesser experience. There were 3 of us with 2 double beds. The room was clean and tidy, but felt a little small b/c the two other travellers had a little too much luggage. The area felt safe even at night. Lots of shops and street vendors around, so if u needed some necessaries they were close by. The only negative is that they don't have a lift, but there was always someone there to help u with ur baggage.

8/10 Good

Adam, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Internet, too many hotel rules

Overall a very positive experience with excellent cable Internet available for 200 PHP per day, friendly staff, good location near major highways, shopping, and train station, and hot water as well as excellent air conditioning. Unfortunately, the hotels has many rules and just reading them makes one feel like a school child being reprimanded, however this is a minor inconvenience. Cleanliness could have been a bit better, and there were some bugs in the room, but I think this is unavoidable given the tropical climate. I will definitely stay here again on any future visits to Manila.

10/10 Excellent

bangkayz, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks

8/10 Good

JP, USA

Liked: Staff & service, property conditions & facilities

Makati bargain - Lobby internet only

I stayed here in order to pick up my visa for India. The hotel is located in the Makati biz area and thus useful for anything related there. Rooms are small but comfortable. Bed was nice and comfortable, with decent pillows -- something usually missing in the Philippines. Nice shower with big "rain" shower head. internet truly only in lobby. Nice lobby restaurant with good breakfast. 2 shopping malls just around the corner. Good value for what u get.

6/10 Okay

fliplover2001, cagayan de oro city

Liked: Staff & service

hard to find

Very hard to find and hi traffic area, not good for meeting others for fun times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant experience

taxis didnt know the hotel but found it without any problem. plenty of hot water and internet access was good. the people working there were very friendly and helpful

8/10 Good

Fresh and Clean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

Staff was great. Location was 15 minutes (via skyway) to airport. Mang Inasal just around the block. Very clean. Their wifi rules are annoying, you have to ask them for extra 60 minutes over and over. No elevator. Someone has to follow you to your room to turn your a/c on for you.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

On a budget accommodation

The hotel is OK, but we don't think we got a good deal for what we paid.The room was generally OK and clean, but the towels needed replacement.

8/10 Good

John, Helsinki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good roomservice. Good thing that you could rent a laptop to your room. A small minus to the staff for forgetting my wakeup call one morning.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were great but there was no sunlight in the bedroom, street it was on was pretty rough and not a single taxi driver knew how to find it. Food was great, dining room good.

4/10 Poor

Verified traveler

Disliked: Room comfort

Basic place

Not much here...Basic place with very basic rooms and even more basic bathrooms. Breakfast was not good. Location is off the main drag so requires a taxi ride. It's in the "Washington" area of Makati.

6/10 Okay

Verified traveler