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Recent guest reviews

I like everything about the property. Location, staff, food, cleanliness and the whole area around it.

The bathroom needs upgrade

The staff service and responsiveness was outstanding.

Great service from staff

Close to everything. At check in I was told I got an upgrade but instead I got a room that was close to utility room. Double beds were actually twin beds which was too tight for a couple. I paid for reservation for 3 adults and they only provided sleeping accommodation for 2.

Short stay, any questions or requests were met right away.

Great service

Excellent service, friendly staff.

Our first stay here and it was excellent. The staff were outstanding and Micah whom we met on the lobby was fabulous on helping us find our way around.

Centrally located and very clean. Friendly and attentive staff.

Beautiful great location....but room was small ...carpet was dingy...

Amazing stay as always. Thank you for the upgrade.

Esperanza Street corner Makati Avenue Makati Manila

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Makati Central Business District within 2 miles (3 km) of Fort Bonifacio, New World Makati Hotel is within a few miles (5 km) of other popular sights such as Venice Grand Canal Mall. This 578-room hotel welcomes guests with conveniences like 2 restaurants, a full-service spa, and free in-room WiFi.


Dining

Enjoy dining at Cafe 1228, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Refrigerators, minibars, and coffee makers are other standard amenities.


Property features

Guests staying at New World Makati Hotel enjoy access to a full-service spa, a gym, and a sauna. Onsite parking is available, both free self and paid valet parking (PHP 100 per day)—also useful is an airport shuttle (available 24 hours) for PHP 2900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.

Room options

Premier Room, 1 King Bed

1 King Bed | Sleeps 4

Deluxe Room, 2 Twin Beds (Residence Club)

2 Twin Beds | Sleeps 4

Superior Room

2 Twin Beds | Sleeps 4

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Guest reviews for New World Makati Hotel

Everyone (15) Couples (4) Family (5)
5
Friends

I like everything about the property. Location, staff, food, cleanliness and the whole area around it.

By , from Pleasanton on Feb 13, 2024

Review comment responded on Feb 14, 2024

Dear Ambrish,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the wonderful feedback you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

5
Everyone

By on Jan 26, 2024

Review comment responded on Jan 31, 2024

Dear Joseph, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

5
Friends

The bathroom needs upgrade

By on Oct 17, 2023

Review comment responded on Dec 2, 2023

Dear Jessica, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Rest assured that your comment regarding the bathroom was well taken for our review.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

4
Everyone

By on Aug 25, 2023

Review comment responded on Aug 28, 2023

Dear Gerardo,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your kind rating is greatly appreciated.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

5
Family

The staff service and responsiveness was outstanding.

By on Aug 24, 2023

Review comment responded on Aug 28, 2023

Dear Gregory,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating and warm compliments on the service of our associates are greatly appreciated.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

5
Friends

Great service from staff

By on Aug 14, 2023

Review comment responded on Aug 20, 2023

Dear Gregory,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your visit. Your warm compliments regarding the service of our associates are greatly appreciated. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

4
Everyone

By on Jul 21, 2023

Review comment responded on Aug 13, 2023

Dear Allan, Thank you very much for staying at New World Makati Hotel and taking the time to review our property. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

2
Family

Close to everything. At check in I was told I got an upgrade but instead I got a room that was close to utility room. Double beds were actually twin beds which was too tight for a couple. I paid for reservation for 3 adults and they only provided sleeping accommodation for 2.

By , from Fairfield on Jul 10, 2023

Review comment responded on Aug 5, 2023

Dear Rogelita,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your visit. I regret to read your various comments and would like to sincerely apologize for the inconvenience you have been caused during your stay. Your comments were shared with relevant teams to ensure that we take appropriate actions. Meantime, we look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager

5
Everyone

By on Apr 21, 2023

Review comment responded on May 14, 2023

Dear Mr. Joseph Alfredo,Thank you very much for staying at New World Makati Hotel and for the excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

5
Partner Couples

Short stay, any questions or requests were met right away.

By on Feb 6, 2023

Review comment responded on Feb 12, 2023

Dear Susan,Thank you very much for staying at New World Makati Hotel and taking the time to share your review with us. We appreciate your kind feedback and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

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