I like everything about the property. Location, staff, food, cleanliness and the whole area around it.
The bathroom needs upgrade
The staff service and responsiveness was outstanding.
Great service from staff
Close to everything. At check in I was told I got an upgrade but instead I got a room that was close to utility room. Double beds were actually twin beds which was too tight for a couple. I paid for reservation for 3 adults and they only provided sleeping accommodation for 2.
Short stay, any questions or requests were met right away.
Great service
Excellent service, friendly staff.
Our first stay here and it was excellent. The staff were outstanding and Micah whom we met on the lobby was fabulous on helping us find our way around.
Centrally located and very clean. Friendly and attentive staff.
Beautiful great location....but room was small ...carpet was dingy...
Amazing stay as always. Thank you for the upgrade.
Located in Makati Central Business District within 2 miles (3 km) of Fort Bonifacio, New World Makati Hotel is within a few miles (5 km) of other popular sights such as Venice Grand Canal Mall. This 578-room hotel welcomes guests with conveniences like 2 restaurants, a full-service spa, and free in-room WiFi.
Enjoy dining at Cafe 1228, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Refrigerators, minibars, and coffee makers are other standard amenities.
Guests staying at New World Makati Hotel enjoy access to a full-service spa, a gym, and a sauna. Onsite parking is available, both free self and paid valet parking (PHP 100 per day)—also useful is an airport shuttle (available 24 hours) for PHP 2900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
I like everything about the property. Location, staff, food, cleanliness and the whole area around it.
Dear Joseph, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager
The bathroom needs upgrade
Dear Jessica, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Rest assured that your comment regarding the bathroom was well taken for our review.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Dear Gerardo,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your kind rating is greatly appreciated.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
The staff service and responsiveness was outstanding.
Dear Gregory,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating and warm compliments on the service of our associates are greatly appreciated.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Great service from staff
Dear Gregory,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your visit. Your warm compliments regarding the service of our associates are greatly appreciated. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Dear Allan, Thank you very much for staying at New World Makati Hotel and taking the time to review our property. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Close to everything. At check in I was told I got an upgrade but instead I got a room that was close to utility room. Double beds were actually twin beds which was too tight for a couple. I paid for reservation for 3 adults and they only provided sleeping accommodation for 2.
Dear Rogelita,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your visit. I regret to read your various comments and would like to sincerely apologize for the inconvenience you have been caused during your stay. Your comments were shared with relevant teams to ensure that we take appropriate actions. Meantime, we look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager
Dear Mr. Joseph Alfredo,Thank you very much for staying at New World Makati Hotel and for the excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Short stay, any questions or requests were met right away.
Dear Susan,Thank you very much for staying at New World Makati Hotel and taking the time to share your review with us. We appreciate your kind feedback and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Dear Ambrish,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the wonderful feedback you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager