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Herald Suites Polaris

3.5 star property

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Photo gallery for Herald Suites Polaris

Interior detail
Lobby
Lobby
Interior entrance
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
45 Polaris St, Bel-Air, Makati, 1209
  • Place, Ayala Triangle Gardens
    ‪11 min walk‬
  • Place, Ayala Center
    ‪13 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪15 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Multi Use)

Standard Room, 2 Twin Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Twin Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed (Multi Use)

7.6 out of 10
Good
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Makati

Located in Poblacion, Herald Suites Polaris is a leisurely stroll from sights such as Power Plant Mall and Ayala Triangle Gardens. This 50-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Power Plant Mall - 9 min walk - 0.5 miles
  • Ayala Triangle Gardens - 11 min walk - 0.6 miles
  • Ayala Center - 13 min walk - 0.7 miles
  • Greenbelt Shopping Mall - 15 min walk - 0.8 miles
  • Glorietta Mall - 16 min walk - 0.9 miles

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Cheers Sports Bar & Cafe - ‬2 min walk
  • ‪Andok's - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Commune - ‬1 min walk

About this property

Herald Suites Polaris

Guests of Herald Suites Polaris enjoy access to free WiFi in public areas, meeting rooms, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1400 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.

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Apr 20 - Apr 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

What's there to see near Herald Suites Polaris?

This hotel is situated in Poblacion within a short 16-minute walk of Greenbelt Shopping Mall and also 14 minutes on foot from Ayala Center. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

How much does it cost to stay at Herald Suites Polaris?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on Apr 3, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa available at Herald Suites Polaris?

Spa services at the hotel include massages.

Does Herald Suites Polaris include a casino?

No, Herald Suites Polaris doesn't have a casino.

Will I find an indoor pool at Herald Suites Polaris?

No, there is no indoor pool at this hotel.

Does Herald Suites Polaris feature a restaurant that includes a breakfast menu?

Yes, Herald Suites Polaris serves a cooked-to-order breakfast for a surcharge each morning at Aurora Lobby Cafe.

Will Herald Suites Polaris allow pets to stay for free?

No, pets and service animals aren't allowed at Herald Suites Polaris.

Where is the closest airport to Herald Suites Polaris?

The closest major airport to Herald Suites Polaris is Ninoy Aquino Intl. Airport (MNL), which is 6.8 mi away (31 minutes by car).

Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 364 reviews
Rating 8 - Good. 98 out of 364 reviews
Rating 6 - Okay. 35 out of 364 reviews
Rating 4 - Poor. 7 out of 364 reviews
Rating 2 - Terrible. 6 out of 364 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy with my stay.
Stayed 1 night in Feb 2026

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Great staff and fantastic restaurant food although a little slow in serving and out of stock of what we wanted to have again. The only really bad thing is that the mattress in our room was so old, it was lumpy with so many hard spots where the springs were and soft where they were not. Had to put another pillow under my hip to avoid the stiffness and pain the next day.
Stayed 2 nights in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Only problems I encountered while staying there are the AC and dim lights. It’s too dim for me, there should be at least one bright light by the vanity area. The AC in room 607 isn’t cooling enough, likely due to dirty air filter, I guess. Otherwise, everything is okay. Staffs are very respectful, approachable & courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Ma. Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It’s actually my daughter’s stay at Polaris when we did FaceTime call I can see how clean and neat her room is! Staff are very friendly! Most importantly shes was safe as this was her first trip to Manila for her job application abroad! Yeah overall 5star!
Stayed 1 night in Nov 2025

8/10 Good

milo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edmund

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique Makati-based hotel with a four-star quality that ticks all boxes; highly recommended for their cleanliness, classical and elegant lobby and room design, excellent customer service, delicious breakfast with a variety of choices including Filipino all-time favourites, clean and spacious room with adequate anenities, definitely a must-stay and worth returning, maraming salamat po sa hospitality ninyo!
Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness
Bit tired
Stayed 1 night in Nov 2025

10/10 Excellent

Hans Christian

Liked: Cleanliness, amenities, property conditions & facilities
The staff: they were friendly, polite, respectful, and helpful. The hotel itself is very beautiful; I would describe it as classy and elegant. Will definitely recommend it to anyone who plans to stay in Makati.
Stayed 2 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
I jump from one decent hotel to another. For mid tier level hotel, this is the best place I have stayed in so far. Clean, and best of all no roaches or creepy crawlers. I’ve been looking, not a single one inside. They maintained the hotel well. The interior lobby is classy. Although old, it is well kept. Not so fancy room, so if you are staying 70% of your time outside, this is a go place. Near in Makati malls; Greenbelt, Power Plant mall, Century Mall (can be walking distance) Friendly staffs.
Stayed 5 nights in Nov 2025

10/10 Excellent

Hans Christian

Stayed 3 nights in Nov 2025

10/10 Excellent

Francis, SANTA ANA

Excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025

4/10 Poor

Jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
breakfast is served cold. limited choices
Stayed 2 nights in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025

10/10 Excellent

Wonkyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruel, NORTHOLT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

Edsiaren

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Patrick K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with maybe the exception of the manager. Beds a bit too hard. Great in-house dining. Really beautiful building! I would recommend.
Stayed 14 nights in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Stayed 2 nights in Apr 2025