Eurotel Pedro Gil2.0 out of 5.0
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Recent guest reviews
Air conditioning not good..customer service is poor...no slippers....dirty rest rooms...
On our way to our small room we saw 1 roach by hall way, when we got in there were 2 roaches and there was a distinctive smell in the room. At 1st we did not mind it thinking it might just go way once the room get cooler but towards evening the smell still there and it was like sewer smell that was coming from the bathroom. Bathroom door won't close because it's broken so the smell got worst and we saw more roaches even by our headboard! We called front desk to complain about the smell and the roaches and they just said that they will try to transfer us but nothing happend! So we end up sleeping with lights on fearing that more roaches might come out if the light is off. Morning time came we went to have breakfast not much food left and there was no refill and we saw roaches again on the floor, table and counter where the food was. My husband wanted to just leave but I'm too tired to transfer with all our luggages so we just endured the torture of the smell and sleeping with all the lights on because fearing that roaches might be crawling all over us if the light is off. And there shower was not hot at all, it was just warm water.
the staff are great and the price is affordable and also it's very close to robinson ermita other than nothing to be proud of, the alleyways are dirty and the suite room is not comfortable, definitely would have a second thought if we're going to consider this hotel for our next stop in manila.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 221 reviews