Very clean & very friendly/helpful staff
This is not a property for families- this is very much a property for people in between rents or who have been displaced. It is very noisy and the front desk has very limited hours. There is a charge for extra towels. The elevator and parking lot were dirty with trash
DONT STAY IN THIS HOTEL!Go somewhere else! WORST hotel stay experience ever in my life! I’ve been travel all over the world. But here, this hotel , is definitely give me a thrilling BAD experience!Front desk staff is rude! Room is dirty with some leftover food in the fridge! No hair drier in the room and it was mentioned online that hair drier is a available in the bathroom. If you do one , you need to walk to front desk and sign out for one! Ridiculous! One tiny soap bar and one small bottle of shampoo is all you can find in the bath room! Never come back again! NoNoNo!
Clean facility, good mattress! very good overall; excellent value!
It was apparently a pretty new property, or at least looked it. That's why I thought it odd that it should smell so badly. Like construction material or something I don't know, just smelled. Also, it was a nice big room with a stove and refrigerator and microwave but there were absolutely no cooking or eating utensils which I found quite odd. Why would you have a kitchen with nothing at all in it. not even a glass or a fork?
Overall, the property was clean. The rooms were clean and in great shape. The bed was comfortable. The kitchen (including microwave, stove top, full size fridge) was an added bonus! The property was quiet for the most part, except for early construction that began somewhere between 6-7am. Staff at the front desk was friendly. The only downside during this experience was seeing a bunch of other guests hanging outside of their vehicle sitting in lawn chairs for 2-4 hours (didn’t stare long enough to see if they were drinking). Maybe this is normal for extended stay properties.
Good value, friendly staff, clean, but horrible water pressure, and uncomfortable beds and sheets.
Mr. Lee, the receptionist was very nice. Hotel was very clean.
The receptionist was excellent and service was quicker than any check in I had ever experienced. Being able to have my support dog 🐕 with me was number one. The rooms were pretty soundproof as there were so many pets staying there. It smelled pretty clean too. What would be best if there were designated areas for pets to eliminate at each end of the building property especially for the winter. The property was clean and I did not see any pooch presents left behind. Owners took responsibility very well. The buildings going up all around the hotel are looking like one huge asphalt jungle. I hope there is more green grass when all of the building has been completed because the scenery is awful. There is no sidewalk to safely walk down the road toward the movie theater. It stops at the entrance of the property I was wondering if that is something the next door property will continue?
Don’t stay here!!!! Filled with junkies ! Place wouldn’t refund after leaving due to sketchy people
Kitchen accessories would be helpful...even just a coffee pot.
The daytime desk staff was not overly friendly & less than helpful. The amenities are lacking. Anything you may need, extra pillows (only 2 in room), extra blanket (1 in room), an iron, ironing board, or hair dryer, you have to check out at the front desk & there may not be one there. Overall, it was not a good memorable experience.
nice hotel I like how close to the airport it was. staff not all that friendly but not unkind in any way. good job orbitz.
This is a new facility so it was very clean and in great condition. I was able to work comfortably and also enjoy the convenience of having a microwave and refrigerator. The bathroom was large and the bed was very comfortable. The room was warm as I like it but also had air conditioning. The drawbacks was that there was no hair dryer and it was near the highway so there was some sound but not enough to keep me awake.
Not happy would not recommend, staff needs to be more pleasant, but the rooms are very clean,
Hotel is very new, recently constructed, everything new. Easily accessible from the highway. Full kitchenette, but no tableware or silverware available. Limited towels and body wash/shampoos. No hair dryer or ironing board. WIFI is not free, which is a big downer. Very nice for extended stays, laundry room on site, no exercise room, no restaurant/bar on site, but options are within walking distance.
Located within 2 miles (3 km) of Anheuser-Busch Brewery, Extended Stay America Suites - Nashua - Merrimack places you within a few miles (5 km) of Merrimack Premium Outlets. This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Kitchens, dining areas, and sitting areas are also available. Housekeeping is available on request.
Guests of Extended Stay America Suites - Nashua - Merrimack enjoy free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Very clean & very friendly/helpful staff
This is not a property for families- this is very much a property for people in between rents or who have been displaced. It is very noisy and the front desk has very limited hours. There is a charge for extra towels. The elevator and parking lot were dirty with trash
Thank you for your detailed review of your stay. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
DONT STAY IN THIS HOTEL!Go somewhere else! WORST hotel stay experience ever in my life! I’ve been travel all over the world. But here, this hotel , is definitely give me a thrilling BAD experience!Front desk staff is rude! Room is dirty with some leftover food in the fridge! No hair drier in the room and it was mentioned online that hair drier is a available in the bathroom. If you do one , you need to walk to front desk and sign out for one! Ridiculous! One tiny soap bar and one small bottle of shampoo is all you can find in the bath room! Never come back again! NoNoNo!
We are so sorry for the problems that you encountered with the overall cleanliness of your room and not being aware of our amenity offerings. We know the negative impact that it can have on you during your time with us and we are so sorry for any inconveniences that were caused. We look forward to addressing these issues with our housekeeping and front desk team to improve the quality of service that we are providing to each of our guests in the future.
Clean facility, good mattress! very good overall; excellent value!
Thank you so much for taking the time to tell us about your stay. It makes us so happy to see that we were able to provide you with an affordable, excellent and great experience! #MadeOurDay
Thank you for the 5-star rating. We're so glad you had a great stay with us. #WoodSpringGreatStay
It was apparently a pretty new property, or at least looked it. That's why I thought it odd that it should smell so badly. Like construction material or something I don't know, just smelled. Also, it was a nice big room with a stove and refrigerator and microwave but there were absolutely no cooking or eating utensils which I found quite odd. Why would you have a kitchen with nothing at all in it. not even a glass or a fork?
Thank you for reviewing our hotel. We love hearing that you had a great stay but sorry to hear about your experience with some unpleasant odors and we apologize for the inconvenience. We are so sorry to hear that the amenities did not match your expectations. As a value-focused hotel that specializes in extended stay, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use (like cookware, more frequent housekeeping, etc.). We would look forward to welcoming you back again soon.
Overall, the property was clean. The rooms were clean and in great shape. The bed was comfortable. The kitchen (including microwave, stove top, full size fridge) was an added bonus! The property was quiet for the most part, except for early construction that began somewhere between 6-7am. Staff at the front desk was friendly. The only downside during this experience was seeing a bunch of other guests hanging outside of their vehicle sitting in lawn chairs for 2-4 hours (didn’t stare long enough to see if they were drinking). Maybe this is normal for extended stay properties.
Thank you for your feedback. I'm sorry to hear that some other guests made a bad impression on our accommodations. Thank you for letting us know how we are coming across and what areas we need to address. We appreciate hearing from you and we are glad you were able to enjoy your stay with us.
Good value, friendly staff, clean, but horrible water pressure, and uncomfortable beds and sheets.
Thank you for the 4-star rating and thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry to hear that the water pressure and beds were not quite to your liking. We apologize for the inconvenience this caused and thank you for letting us know.
Mr. Lee, the receptionist was very nice. Hotel was very clean.
We love hearing great things about our staff. They work hard and we couldn't be more proud of them. We are delighted that you had such a great stay especially because of Mr. Lee's kind service.
Thank you for your great rating! Thank you so much for allowing us to host you and we hope you come back to see us again soon!